Really. This Community.
This game has taken a turn for the worse. I just can't even play anymore; every game someone is toxic, reporting, flaming, inting, feeding. I had a yi support openly admit to being a troll and I get teams that completely don't know how to play the game! A rengar jg on my team didn't know he was supposed to gank lanes, so he never did. He did one gank until I explained that ganks help your team get ahead and its something all jglers do.
All this explaining I do, trying to get the team to go to an objective instead of splitting up after a teamfight we win, etc. is branded as toxicity. Why is that toxic? toxic behavior needs a better label and to stop this ongoing problem, we need not a robot deciding whether or not someone gets banned. Its inefficient and wrong, it gets the wrong people banned, and its unhelpful. Riot should have a team of actual people reading chat logs instead of a bot looking for trigger phrases and than happy banning people for nothing because it doesn't recognize context within conversation.