You are also not entitled to get a refund. In real life if you go into a grocery store, harass all the employees and customers, and get banned from that store you would not get a refund on all things you purchased there. So why would you think you can get one online? Riot is not stealing from you, and you deserved the ban.
The comparison you make leaves a bit to be desired. In a grocery store, you keep whatever goods you had already purchased and can use them as you see fit. In League, the items you purchased are made unavailable to you so many people like to make the connection that it's similar to stealing goods that you had legally purchased. Some people say things like, "it's more like you rent the item from them" but it's an indefinite rental with a one time charge, making it far more identical to a standard purchase than a rent.
Law still has to adjust itself more cleanly around the internet and other associated mediums, but there currently are some ideas that are used as a rule of thumb. First, Riot legally owns the code that their game entails. Every skin and champion is part of the code that Riot created, meaning they own the skins and champions regardless of if you spend money on it. When you'd buy a game on a cd, you'd buy a legal copy of the code and have it in your possession, when you buy a skin on the client you don't get anything. You don't have files added to your computer and you don't get anything physical, so it's more of you paying for access to something rather than you paying for the thing itself. Access to things can already be taken away in the form of someone being kicked out of school, have their membership to a location revoked, and so on, so this is more the route that law has taken on this matter.
Whilst I'm not condoning bad behaviour, the comparision is total garbage.
If you go to the grocery store and harass the employees and customers, you might be banned or even prosecuted, but they won't take possession of the things you have already paid for.
Maybe it's more like a gym membership, if you smash the weights and harass other users, you might be banned but you probably won't receive a refund.
It's funny how nearly every comment is about how bad the comparison was.
That comparison is so bad and wasn't really thought out.
A better example is this. You buy tickets to a sports game or something. You have a good time there with friends and then you decide to harass someone because of something. You then get kicked out from the place and banned from it. You had your fun and probably bought some food to enjoy or stuff but now since you got banned you can't do anything now with the stuff. You can't ask for a refund on the merchandise or tickets because your actions is what made it happen. If maybe you were more mature and calmer you would still be able to go to games and enjoy yourself with friends and stuff. It's due to your actions that made you banned which easily could have been prevented. It's no one's obligation to refund your stuff just because you payed for something and then got banned.
When they skip the 14 day suspension i think it is undeserved
You deserve a refund if you paid for goods, tangible or not. The law is outdated.
Everyone else has already said it, but I'm sensing you're the kind of guy who needs to have things explained real slow to him.
Possessing something is not the same as not possessing it. If i purchased something that I have, then I wouldn't need a refund, if I've purchased something that is withheld from me, then i might be entitled to one. This isn't to say people deserve refunds if they are banned, but it is to say the entire logical premise to your argument is utter nonsense and self defeating. The entire argument should be stricken from existence because of its sheer stupidity.
On another note, it is entirely unfair and ridiculous to claim that everyone who receives a ban deserves one. That is to place complete faith and trust in a video game company that none would have for our justice system and few even have for God. You declare broad guilt to people who are banned without knowing one iota of information for even a percent of them. That's arrogant and possibly as ignorant as the original argument.
In conclusion, I would like to point you to a Billy Madison quote to sum up the quality of your post. "what you have just said is one of the most insanely idiotic things I have ever heard. At no point in your rambling, incoherent response were you even close to anything that could be considered a rational thought. Everyone in this room is now dumber for having listened to it. I award you no points, and may God have mercy on your soul."
Regardless of any examples or whatever, if you spend money on League and then disregard the rules and the terms of service they ask you to read prior to even signing up, then well in my opinion it's your own fault. Read Riot's rules/terms of service/player behaviour whatever, then spend money and if you're still raging enough, then flame. But then don't come crying to Riot because they banned your account and you spent money on it. Big whoop.
Aside from not being a douche, one reason I keep my chat to a minimum what so ever is so that I don't risk losing the large amount of money I spent on the game.
A lot of the time, people spend money, get banned and then get upset at the system because they didn't cover their backs. Read the rules, don't be a douche. If you get banned, chances are, you deserve it. If you don't, discuss it with Riot. But don't come crying to the whole community because you spent hundreds of whatever currency on League and Riot wont refund you, but then you refuse to post your chat logs.
You should get refunded if the reason for the ban is a stupid "3rd party program" when you just had something that allows you to spam the lauth etc... XD
They state that they don't allow 3rd party programs don't they? That would include 'something that allows you to spam the laugh'.
EDIT: Okay. Let's give you guys an example because I just thought of one.
Riot bans you for toxicity. You complain because you spent loads of money on the game and don't believe you deserve the ban. Bring it up with Riot, if they believe they've made a mistake they'll unban you, if not.. well tough shit.
If you order a pizza, it comes with the wrong toppings, you've paid for it etc. You bring it up with the pizza company and they realise that when you ordered it, you asked for peperoni and they gave you a vegetarian pizza instead. They'd change out the product or refund your money back - usually your choice.
It's all based on whether THEY made a mistake or YOU made a mistake. If YOU flame and get banned, it's your own fault. If THEY ban you when in reality you weren't actually flaming and a bunch of people reported you for trying out ADC Janna in a few games, then THEY will give you your account back etc. In the former scenario, you should have read the rules/terms of service and realise that if you're an ass, Riot will take your account away, regardless of whether you've spent money on the game or not.
But good players should be rewarded with refunds no? (Rito pls Cus you butchered my sailor gangplank and now he looks like Popeye... :( )
why would you want to refund a snicker that you bought from a grocery
That analogy isn't valid in this case
I've spent well over two-three hundred dollars on this game, and I will happily spend more in the future. You guys wanna know my secret to not getting banned?
Be respectful.
You literally just said that you keep your chat to a minimum because you don't want to lose your investment. lol Chat is a part of the game, it's how you communicate! Why you should you be afraid to use it?!?!? That is some bogus reasoning. And by the way, you keep talking about how everything is explained in the terms but then you go ahead and say that you should discuss things with riot and they will unban you if they see fit, which means you haven't read the terms yourself and don't understand the process at all! It literally says all over that if your account is banned they will never unban it or refund you. If you message them that is also what they say. My friend was recently banned for literally nothing (I was in the game with him) so I know what they say when you email them. And you said don't come crying to the community. Funny because their "player behavior specialists" literally email people telling them that if they have a problem with the ban then they should go discuss it on the boards.
Okay can you please show me where it says that they will never unban you? If Riot makes a legitimate mistake, they have no reason to not unban you. And chat is important in the game, I use it to say "gj" "gg" and "omw" and whatever other strategic thing I feel like saying. I don't use it to flame or blame my team mates for dying or making mistakes.. Which is what this is all about. If you can show me where I am wrong, please do. I will appologise. But as far as I understood, Riot wouldn't ban an account without reason. And if they turn out to have made a mistake, I don't see why they wouldn't unban you - if you both agree they made a mistake.
Riot also gives you an explanation of why you were banned be it toxic behaviour, feeding etc, the'll give a bog standard response saying what you were banned for but then you can discuss it further through support tickets or on the boards, but you have to be willing to post those chat logs that got you banned in the first place. Did your friend take it to the boards and post his chat logs? I'm guessing not.
I said don't come crying to the community because you got banned and want a refund. If you think the ban is an honest mistake (not a "this isn't really flaming, I just told him he was stupid" mistake), then by all means actually post your chat logs and ask the community if they think it's a mistake too but don't come crying and having a go at Riot because they banned your account "for no reason". They did it for a reason. They're not stupid people, believe it or not Riot Games is a successful company with a lot of smart people behind it, including in their player behaviour department.
PSA - Don't spend money on LOL
Youre right but if you buy something irl, it belongs to you. If you buy something in League, you just get the permission to use it on that account, you dont actually own anything.
A better comparison would be like those things you stick the quarter in to get your shopping cart. If you get kicked out you don't get the quarter back.
While I agree with the sentiment, your example was pretty bad. Even if you get banned from a grocery store, you still get to keep everything you purchased.
I would have probably compared it to a gym membership. You are paying to use their supplies and if you get kicked out due to poor behaviour, you don't get a refund.
Beat me to it lel
You should get refunded if the reason for the ban is a stupid "3rd party program" when you just had something that allows you to spam the lauth etc... XD
You are also not entitled to get a refund. In real life if you go into a grocery store, harass all the employees and customers, and get banned from that store you would not get a refund on all things you purchased there. So why would you think you can get one online? Riot is not stealing from you, and you deserved the ban.
True, but if you read the agreement of any game you can find (Loop Holes) in the (Agreement) which will often allow you to (Sue) the game company for real money (Assuming you have real life money for lawyers really good ones.) Not saying this is the case with Riot but (Riot Themselves) using their service in some ways to try to (Reform Players) as they call it and (Social Experiments) could lead to legal action I would think, perhaps I am wrong about all this, although I personally see that (Most bans are deserved) because players are flat out toxic, but assuming there is ever (1 case) that isn't and that person is smart enough to find a Loop Hole they could still sue regardless of agreement sometimes certain parts of an agreement are (Voided) by a court as well in certain cases.
Look at (Steam Games) and the legal suite there which doesn't apply to U.S but other country.
Look at games that install (Game Guard) (Xing Code 3) and malicious (Anti Cheat) on your computer for example two of the most recent games (Daum Games) aka (Black Desert) and (NCsoft) with (Blade and Soul) can be sued for not letting people know they are installing (Anti Cheat Software) which is not developed by the game developers themselves or part of the game its a (Third Party Program) That runs and spys on you without your consent (can be debated) but regardless the (Agreement) by such companies only covers the installed game you knowingly by as it doesn't give any agreement to the third parties or say anything although certain parts are able to be debated in such agreements such as ( we are not responsible for harm done to your computer) but that is why you need good lawyers and lots of money to prove they intentionally didn't inform you.
. To be specific the problem is often the agreement only includes the product you are installing not the third party software, and (X) Company of the F2P games often install 3rd party software knowingly which cause damage and are not covered in such an agreement.
Also games like "League OF Legends" should add to their agreement, and Warnings about possible "Health Side Effects" and they are "Not Responsible for other users "Toxic Behavior" Take for example a person who might commit suicide over another persons toxic behavior and a friend sues Riot because of it and not warning players properly, I Think it should be a standard all online games have this just to better protect themselves.
I know obviously Riot is not responsible and they do their best, but still there are so many legal loop holes, although I have yet to see anyone use them on any game company yet?
Also the chances of getting banned from a store in Real Life unless you are a complete jerk is small, although there are ways to get back at people who work at public places who are jerks through social media, and such, as well as get your money back if a service is not delivered as promised.
. Take for example you order a pizza pay with your (Credit Card) but they put green peppers on it you hate (and you asked them not to put them), so they try to make you pay and still charge you, you can walk out, call your credit card, and file a charge back if you don't take the product and claim they did not deliver as promised should they refuse to deliver a specific product as you asked.
. Often the (BBB) and social media as well as RIP-OFF report is enough to make any business deliver as promised, no store wants to go known with evidence for being a jerk given the fact most people search online for reviews and a store with very bad reviews or ratings will lose lots of business.
Although doing slander with no proof can lead you to legal charges if you lie about stuff in public, but you know there is a good reason for being able to remain anonymous as well in some cases, although if its a valid reason usually they take care of it with no problem at all to avoid such.
Exactly. It's literally IN the TOS. It's actually pne of the least legal-mumbo-jumbo-y bits.
I agree with some of the comments on here, others are way out of touch, and all of them take for granted one very important thing: that people are only banned from the grocery store, gym, or sporting event because they were actually 'harassing' others or being 'toxic.'
I think the gym membership example is a pretty good analogy so that's the one I'm going to use. So let me put it this way. If you pay for a gym membership and show up and start intentionally breaking equipment and spitting in people's faces while they lift, obviously some kind of discipline needs to take place. (Whether or not you deserve to be permanently banned for your actions is situational and is an argument for another board.) However, in League, in most cases where people are reported and banned, the behavior is actually not that toxic - if toxic at all - and most definitely not ban-worthy. To make this gym analogy truly like the League experience, we need to tweak it so the story goes more like this:
You walk into the gym, turn on your favorite metal rock over the speaker system and start doing work. You then notice that some out-of-shape guy needs some help operating one of the machines because he obviously has never used one before and is doing it completely wrong. You approach him and tell him how you properly use the machine. In response, he starts crying, tells you your music sucks and to screw off. Irritated, you suggest that he get a membership at Planet Fitness if he doesn't want to use the equipment properly. He runs out the door telling everybody on his way how much of a toxic, verbally abusive jerk you are and reports you to management, who then permanently remove your membership without an opportunity for appeal, without any kind of refund, and without even investigating the incident. Could the situation have been handled more delicately? Maybe, but let's be honest, if that guy tries to get management to ban you for saying such a simple thing he has other issues in his life. But does what you said/did actually deserve a ban from the gym? Hell no.
I feel that in order to have a productive conversation about whether or not somebody deserves a refund, you first need to discuss WHY and HOW the account was banned, which unfortunately with riot, is impossible. The problem with this game is that there is no appeal process, no human participation in the banning process, and therefore no context can be established. All there is, is a computer that keeps track of how many times an account gets reported for verbal abuse which then dishes out bans, regardless of who the little butthurt punk is on the other screen that refuses to use the mute button for some unknown reason and for what he was reporting you. If this is an example of why an account was banned, then of course a refund needs to be considered.
