Hextech Crafting Restrictions are self-defeating
I recently was muted from speaking in game. This ban occurred due to an incident where I had verbally attacked another player. Bear in mind, this was after a particularly day and I have had no past issues. I do agree with the ban, as my behavior was unacceptable, and my team is not an outlet for my frustration. However, I have shown no pattern of negative discourse, and I was simply having a bad day. We all have those from time to time.
The issue I am having is that you have locked my from the hextech loot system, indefinitely, despite my ban ending. I can no longer acquire any chests or keys. What you are directly saying to me, and to everyone, by doing this is that you do not care about improvement of this plague of language toxicity. Instead you wish to label, black and white, the toxicity and condemn them with a hyper punitive system that prevents motivation of future behavioral improvement. If you are permanently banning me from this new loot system, then I legitimately have no reason to avoid speaking to my peers in a toxic manner. Anyone who has taken a psychology course knows that behavioral issues cannot be fixed by giving the harshest punishment possible immediately, and then having that punishment linger indefinitely. When an object of value is taken away without return, humans will perceive the situation as lost an no longer try to work with the punishing party. When there is no future possibility of reward, there is no incentive to act positively. It is ridiculous that I have a permanent black mark because I was rude to one player. With a thousand hours played I have never been abusive, so your condemnation is futile. More-so, it is self-defeating. As I stated, I have no reason to monitor my behavior now, knowing that you have already labeled me as scourge and have no further punishments that threaten. This is beyond overkill on your part.
It seems that in the past the support team has made claims to players along the lines of "Hello Summoner, It looks like you’ve recently been punished for behavioral issues... This restriction will be lifted after your punishment ends and you’ve shown clear improvement. Because it’s based on your personal behavior, there’s no set date or time when this will happen." The issue is that there seems to be a common problem of well mannered players never receiving their hex crafting privileges.
Furthermore, when the system of punishment is extremely harsh, players tend to use it as a weapon against others. This creates an environment of toxicity, the exact opposite of what youre attempting to accomplish, where people feel they can supplement their behavior in game by just threatening to report anyone, inciting fear in others and destroying the platform of communication (something that is essential for teamwork).
The league of legends philosphy is as follows: "A good game of League involves three elements: strong individual performance, great teamwork, and stellar sportsmanship." So they are simply punishing those that intentionally work against these three points. What they fail to see is that negative reinforcement involves two aspects. First, the taking away particular luxuries, and second, the return of those luxuries. That second part is vital, as it is the primary motivator in cooperation. The hextech system is designed to perpetuate positive behavior, with S rewards and whatnot. But when you're giving no rewards to those already struggling to think positively, you give them a further reason to abstain from thinking positively within league's philosophy.
I am sure I've typed this out in vayne, because I know nothing will change. I only wish for riot to respect the individuals within their community.
(It has been two weeks since my ban ended, I have played hundreds of games, and I am still restricted. Since then, a similar thread I have made has been deleted so I expect the same for this one. I genuinely don't know how they expect me to respond when the support staff dismissed the points I have made, failed to acknowledge the issue, essentially told me to whine on the forums, and has given me zero updates on the progress to my hextech ban being lifted.
