Season 8 rewards

Hi Riot, I got to gold this last season and worked hard to get to that point and be careful, despite being terribly friendly (Please check all my public chat logs on recent games) I was still not levelled up or eligible for the gold rank rewards, which I don’t understand, the level of community communication and friendliness I possessed to maintain my self was large, due to players simply not honouring or bothering to select anyone at games I didn’t level up as fast as I needed too? Please respond with reasons for this, I find it terribly sad that after trying to play so well and enjoy the game as well as provide you with a customer satisfaction. I was banned “ONCE” for some odd reason due to me being on Holiday from the UK to the Czech republic and having my brother gain access to my PC (Which has now been rectified and security has been changed) Upon arriving I realise that I received a ban for some games when I started playing again, despite this I have been playing like a teddy bear to people and put all my effort into trying to attain the higher rank of GOLD For the rewards I’ve been wanting for a long time, as an adult this actually almost makes me want to cry after trying my best and hardest to ascertain a friendly manner to other players. Please, really check some of my games, even if people are toxic I only send love and positivity through the match, despite losing or anyone feeding etc. Please can I have this counter reviewed, I can answer any questions that are needed to be answered.

Account = ArcaneExalvious (EUW)