Feedback on Riot's Report System

This is being written after being given a 10-game chat restriction for reasons I know, but are hardly justifiable. Riot is always asking for feedback from the community on how to improve the quality of their game and, even though I and many others who have experienced the same as me are the "bad" part of the community our choices need to be heard.

1. Chat Restrictions. I actually like these as a form of punishment. It is more stern than a warning and actually sends the message that you are down a bad path better than it does as well. Even though I definitely wasn't happy to have received one, I was glad to learn how Riot had implemented it, giving chat "charges" only allowing you to speak every few minutes and making it so you want to only use that to communicate with your team about the game. My only criticism is that they should be given out more often. As primary warning instead of most people either just receiving a warning or a ban like I did.

2. The Report System. I have tried really hard to watch the way I treat people in-game since my ban, even though it wasn't general behavior issues that got me banned, it was just saying one thing I shouldn't have in response to someone toxic. I don't get on a player's case simply because they aren't performing well. But the thing that led to me getting banned is still something I struggle with, and that is responding to others who are toxic. I still watch what I say to not have a repeat, when someone is going off about something in chat, insulting me or how I'm playing, I respond back. In this case, the Ezreal kept talking about my (the support) and my ADC's KDA. Citing it over and over as the reason why we're losing. Insulting us. Until I jumped in, disputed what he said, and called him a dumbass. Calling someone who started a chain of toxicity a dumbass is what got me a chat restriction. The things he was saying to the whole team were equally as bad but I didn't report him because I didn't see a need to. Now if I was flaming my whole team like he was with the same language I could say what I did was deserved. If there is a report, and its only going to be reviewed by an automated system, it needs to be better. Context needs to be taken into account. If I'm going to get reported for something like "negative language" the reporters chat should also be filtered through for any aggressive comments made that game, so they can't just stir up trouble and use it as leeway to punish someone who irked them. As I said before, I think being more liberal with chat restrictions could iron out most of these problems. Show League Players, the one's who actually deserve it, that you can't just be punished for hate speech telling people to kill themselves are all can get you banned and everything else is a slap on the wrist.

3. The Aftermath. Currently, after over a couple months of consistently playing LoL after my ban I am sitting at Honor Level 0, Checkpoint 2 (Edit: Did not realize at the time but the Chat Restriction sent me back to Locked Honor). I wondered why it was taking so long to get my Honor up back when I had no checkpoints and was responded to (by someone who wasn't a Rioter so I don't know the whole validity of this) being told that my in-game chat, regardless of if I am reported after the game or not, is monitored by a bot who checks for if I'm behaving well. That is just extra and unnecessary. I do not trust a bot to grade my chat etiquette every game, especially since I have ave no idea how touchy this supposed bot is because of the lack of clarity and digging I had to do to figure out it might exist. I could be on a team that is 10-0 at 15 minutes and then see my ADC die and jokingly tell them something like "jfc so bad stop feeding" or memeing with my friends in Normal and say something "mean" in chat to them and that could possibly set me backwards in terms of Honor progress. If I had a say, that extra rung in the ladder of climbing back up in League after a ban is extra and unnecessary, but if it is there and is there to stay. there needs to be clarity about its existence to people who are coming back after a ban or suspension. The whole report system as a whole needs more clarity and the fact that Riot gives so little information about it makes not just me but a lot of my friends that I play with little faith in the system.

Even if you haven't been banned before I'm sure most everyone has had to put up with someone insufferable for 30+ minutes, and knowing that even if you mute them they are still ranting and raving to the rest of your team. Please share your own opinion in the comments. Let Riot hear the voice of the community and try to curb one of the most infamous aspects of the LoL community.