why are players permanently banned and not permanently muted

Revolucious·7/24/2018, 6:58:26 AM·7 votes·3,245 views

title

i'm not talking about feeding, i'm talking about just typing in the chat since if you permamute a player their gameplay won't change at all seriously i dare one of the armchair psychiatrist mods to break this down for me bc it makes no sense

i'm willing to change my view completely but i don't understand why you would take someone's ability to boost your player count, boost your sales, and boost your "monthly logged in count" just because they said a racial slur or told someone to fuck themselves in allchat

49 Comments

Jamaree7/24/2018, 7:15:27 AM5 votes

Actually, they did change, the perma muted players just found other ways to be toxic.

KVbqbFsC8e7/24/2018, 8:31:40 AM4 votes

Well, at least one Riot member agrees.

https://www.youtube.com/watch?v=GOiCwoHyfJg

Around the 6:00 mark. He also talks about soft inting, which is something this board denies the existence of.

ModThe Djinn7/24/2018, 11:44:06 AM4 votes

seriously i dare one of the armchair psychiatrist mods to break this down for me bc it makes no sense

Well, first off, this isn't a great way to invite discussion, because it's inherently a bit insulting, a bit "come on, punk," and a bit of a disconnect between this and "I'm willing to change my view."

So, with that in mind, I'll give you the hard answers, with no psychology or psychiatry of any kind.

i don't understand why you would take someone's ability to boost your player count, boost your sales, and boost your "monthly logged in count" just because they said a racial slur or told someone to fuck themselves in allchat.

The simple answer is twofold.

Riot did experiments with long-term chat punishments, and found that an unacceptable percentage of players simply resorted to other, harder-to-detect methods of harming the gameplay experience.
Riot's opinion is that if you've proven incapable of restraining your abusive behavior, they do not want you as part of the community. League is big enough and successful enough (it's still well into the top 10 games) that they can afford to lost the player count, sales, and log-in count -- and they have chosen to take that hit in the interest of building a better, more communicative community.

Sona Ping7/24/2018, 7:28:30 AM3 votes

{quoted}

title

i'm not talking about feeding, i'm talking about just typing in the chat since if you permamute a player their gameplay won't change at all seriously i dare one of the armchair psychiatrist mods to break this down for me bc it makes no sense

i'm willing to change my view completely but i don't understand why you would take someone's ability to boost your player count, boost your sales, and boost your "monthly logged in count" just because they said a racial slur or told someone to fuck themselves in allchat

Not a mod but maybe I'll do for you. It does for two reasons. The first is that banning people is not at all new, stores and businesses have established practice of doing that for their customers and for the reason of them not driving away more people who would their sales etc.

The second is that other players have informed me that Riot did test out the permanent mute in the past. What they found out is that when the ability to chat is removed, players who were unable to use the chat against people, to tell their teammates to fuck themselves looked for other ways to communicate that idea. So the behaviour that was restricted to chat transitioned into game play instead. With that, you get your aforementioned intentional feeding and griefing.

disregardable7/24/2018, 7:22:01 AM3 votes

it's not about the punishment, it's about what happens before the punishment. the threat of a permanent ban makes people reform. people want to keep their accounts.

the threat of a permanent mute makes people stay exactly the same. perma mute is an ineffective deterrent, because it doesn't make people want to be nice/play better.

Voldymort7/24/2018, 7:23:49 AM3 votes

riot tried that and they discovered that when people are unable to flame, they resort to other ways to express their frustrations like inting, trolling and being abnoxious

chat banning doesn't remove the problem. it exchanges it for a bunch of other ones

Revolucious7/24/2018, 9:29:05 AM3 votes

i just wanted to say thank u all for sharing your opinions, i've seen some different angles on the subject and brought up some things i didn't even consider going into this thread

Strigina7/24/2018, 7:22:46 AM2 votes

If I recall correctly they tried this somewhere in S4. Well, it wasn't really permanent mute, but you could stack games with chat restriction almost indefinitely. It didn't really work.

Splashie987/24/2018, 8:56:08 AM2 votes

I disagree with some of the posts here being perma banned recently myself. Not even for being offensive (chat log is in my other thread.)

Do you honestly think that everyone in this game is toxic for the sake of being toxic? If people are unable to respond to the chat than problem solved. They won’t queue thinking “Hmmm, now I cant talk I should run down mid till I have achieved 20 deaths”

If anything it should keep the focus on the game as typing becomes impossible.

Antelath7/24/2018, 11:32:56 AM2 votes

{quoted}

title

i'm not talking about feeding, i'm talking about just typing in the chat since if you permamute a player their gameplay won't change at all seriously i dare one of the armchair psychiatrist mods to break this down for me bc it makes no sense

i'm willing to change my view completely but i don't understand why you would take someone's ability to boost your player count, boost your sales, and boost your "monthly logged in count" just because they said a racial slur or told someone to fuck themselves in allchat

Short Answere, "Riot tried to make something like a permanent mute, But People would just troll in other ways, Inting, Following around" therefore they will just Keep the permaban System.

Kokua7/24/2018, 7:15:46 AM2 votes

People get banned after multiple or extremely offensive acts. They broke the rules, and chose to do so repeatedly. They are warned about what will happen, and don't change their behavior. They get what's coming to them. It's not as if they don't deserve it. If someone gets banned for their negative chat behavior, how do you think they'll react in the future to something that upsets them? If they aren't able to ruin someone's experience in the game through chat, they'll likely resort to abusing pings, emotes, and ruining the general gameplay. People are free to make a new account if their previous account gets banned, with few extreme exceptions of IP bans. If someone is free to make a new account, they are also able to continue providing that player count, continue making purchases, and continue sales. In fact, there are most likely people who have purchased the same things multiple times as a result of their inability to improve their behavior.

Fegone7/24/2018, 5:15:42 PM1 votes

For instance, because I don't want to associate with a racist person, I don't want to be in the same room with one, and I also don't want to play video games with one. And Riot agrees.

Zennomics7/24/2018, 8:24:35 AM1 votes

It goes along the lines of this:

They want you to be able to chat, they want to give you the power to speak. If you can't control yourself and require yourself to be permanently muted, they don't want you in the community.

They pride themselves on their policy and would rather remove a toxic player then give him an option which keeps him in the game.