Unfair 14 day suspension what can i do? I literally did nothing wrong the automated system messed up
So here's my story of the way i got a 14 day suspension unexpectedly, I got banned after calling my teammate out for saying "Shut up %%%" after i said in chat "vayne q", there was no previous hostility or anything. Then post match i had called her out and told enemy team about this to try and bring her to justice because how the system works (or at least i believe, the more reports, the more credibility) However I was unfortunate and was in a game with 3 toxic players after most people left the enemy neeko and my fiddlesticks and the vayne started making fun of me saying stuff like "go cry to ur mommy" "suck on my milk" "ur gay" etc. I had said that saying %%% was not cool in this day and age and that it was derogatory. However in doing so i had said the individual word "%%%" in the sentence (Ex: "%%% is a derogatory term") and i believe the system had seen me saying %%% a couple times and it ended up getting me banned even though i had never said it in a bad context was just referencing the word to say it was bad. I had also called their response to me (ie making fun of me and calling me names) "toxic" and that it was creating a toxic environment and this behavior had no place on the internet. I do not think i should get any repercussions what so every I was very nice about it the whole game and did absolutely nothing wrong. I think the system really messed up cause it doesn't look at the context of my chat only the individual words.
Please let me know if i'm wrong or what i can do to not get a 14 day suspension. This really saddens me cause i wanted to join BDE and was really excited for getting close to honor lvl 3. I am almost honored in all my games and the only reason i had such low honor was because i had had leaverbuster but that's all that has been on my account. I don't understand riot went straight to a 14 day suspension.
here are my chat logs : Game 1 In-Game blaze0: thats dmg blaze0: wow blaze0: sorrys blaze0: mb blaze0: fuck blaze0: my bad blaze0: fiuck blaze0: cayne q (right here is where i got unexpected out of the blue "shut up u %%%" from vayne) blaze0: okayyy blaze0: report vayne blaze0: called me a %%% for saying vayne q (Enemy neeko was doubting that this happened) blaze0: trust me blaze0: gg Post-Game blaze0: she said shut up %%% blaze0: like really (The 3 of them started to harras me here) blaze0: %%% in this day in age blaze0: %%% is a derogatory term (Then it continued for a good 10to 15 or more lines of chat and i eventually gave up and decided to just report them) blaze0: what evs im reporting all 3 of u for being toxic and not recognizing what a toxic environment ur creating blaze0: its just not funny or fun (They proceeded to tell me to go back and "cry to my mommy") blaze0: get off the internet if ur gonna be this immature blaze0: have fun with the ban u guys' blaze0: <3
i was in the process of reporting them and about to screenshot chat when i was kicked off the client :( I believe u should let people screenshot chat b4 being kicked off or at least give logs of all peoples chat not just ur own.
i believe all 3 of them reported me which is why i got such a serious ban even though i did nothing wrong which proves the system is broken.
Also i have sent a ticket but got back a response from a bot which was zero help and asked for a human and thats where im at now. I'm afraid i wont get my honor back ive been working so hard to get it back to apply for BDE.
Update: thanks to the very kind player support they got back to my within 12 hrs <3 sending tickets really does work