Permaban via AI with no context = Immoral
_TL;DR: The current reporting system is broken. Taking peoples money and permanently banning them under an extremely unjust and imperfect system is immensely immoral. I'm sure Riot thinks "we've created a strong enough positive feedback loop of addiction that they'll just make a new account and spend even more money." And that might work on some people, sure. But not me. This is wrong, and I'm done. _
DISCLAIMER: Yeah, this is another post about getting permabanned for what feels like unfair circumstances. Yeah, the majority of you on your high computer chair will simply respond "dont retaliate and you wont be banned." Great for you. I'm sure you've never made a mistake as the avatar of moral purity you so implicitly claim to be with such an obtuse statement. This post isn't for you. Kindly downvote this like the predictable type of person you are and move on. This is for reasonable people with an open enough mind to accept that sometimes people blow off steam in games. Sometimes, people want to stand up for themselves when others are being insufferably toxic to them.
I fully accept chat restrictions, temporary bans, etc. I think it's great that Riot makes an effort to reward honorable players. But let's be honest: they don't reward "honor" in chat, but rather the ability to carry a game to victory. That's who gets the honor in games. Permabanning a person, especially by way of cold AI-scanning of chat logs--AI that does not take into account, to ANY extent, the context of the situation--that's patently wrong. A vast majority of the community acknowledges that the current system grossly overlooks many aspects that certainly SHOULD be taken into account when handing out the most extreme punishment.
I've never EVER been racist, homophobic, inted games etc. My 3 punishments over the course of the last 6 months all came for swearing after being baited by groups of 3 or 4. My 4th and final punishment in the form of a permaban came for responding to toxic behavior in ranked in a bout of frustration. I'm human, it happens. And I'd gladly accept 14- or even 30-day temporary bans without so much as a peep. But this feels wrong. So wrong that I cannot justify giving further business to this company. Having invested so much time and a relatively small (none the less important) amount of money, I couldn't go out without putting in my two cents. So thanks for the fun while it lasted, but this system killed it for me (and from what I've read, many others as well).
If someone can debunk this notion with a more eloquent response than the stock "WeLl YoU ShOuLd JuSt Be PeRfEcT LiKe Me," or some variation of it, I more than welcome it. I'm always open to new/original opinions.