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Perma-ban Rant Venting

Partihard·2/13/2018, 6:09:39 PM·3 votes·1,706 views

Here is my rant. like it or leave it this is how i feel. I am not going to make excuse for toxicity nor I am here to apologize. I am just an average person that plays 1000's of games over the course of year. An example is I have over million points on twitch alone in one year in 2016. I would spend 50+ hours on any given week. I just want to warn other players and wake up people that what RIOT does is by perma-banning players seems nothing but a tactic to get players like me to start all over and start spending again with the new account. A bad day of gaming with 10+ games, can get your account banned in matter of minutes especially if you are a player that has what i would call a "Mature account" meaning all characters most of all skins etc.

Flying around a reform banner to reform a society in a competitive play in Bronze & Silver Elo is just an excuse used to benefit of people like me. You can play thousands of games in a year and later on you can get perma banned over 1 bad day. My last 14 day suspension was over course of 1 day of such that in September 2016. And perma ban Feb 2018 last week, I have never afked, or intentionally feed. I am that guy that will press "no" to keep playing game till end even if it is 4 v 5. I give it my best shot. In order to even get better I bought entire new gaming system, mouse, keyboards etc. In hopes to improve my play. I think what RIOT does is sickening to players like me. Most games have smart filters that auto filter out toxicity words etc. Why they dont spend money to make this, instead they bet on players addiction like me to come back and open new accounts. I know people love to flame toxic behavior and crucify them, "Riot doesnt care for your money", "they dont want your toxic money". This is not right. Its not like soon as i log on i get toxic. Its more like if you ahve series of games with afkers, intentional feeders, trolls your are bound to get upset its a normal behavior. Riot i feel banks on this, if you have a mature account you get paired to more of these roles in bronze / silver elo. Most of their player base is bronze / silver elo and this a very common scenario on this time. Don't tell me you are in your promos more than once and you get trolls and afkers and there goes your 8-10 hours to get back up there, only to find on your final match you get another person on team that is afker/or a troll that is determined to see you fail would not piss you off. I am just warning everyone not to spend money in this game that you will regret. Oh here is my reply to RIOT on the ticket which says the same thing.

RIOT: Permanent suspensions don't come easy- your account went through multiple punishments before, and we found your account was still showing negative behavior. Regardless of how other players behaved, or what they may have been doing, you are in control of your own actions, and we found them to have a negative impact on our players.

While we encourage reform, we permanently remove accounts that repeatedly cause negative experiences from our game. Your chat logs show you repeatedly argue and berate teammates, calling for reports and had a negative attitude throughout the games observed. We will not lift the suspension under any circumstance, as we issued the final warning to this account with a 2 week ban in September 2017, and the account had been given multiple lesser punishments before to reform.

While this is the end of the line, with some reflection I believe you'll avoid this kind of situation with whatever new games you decide to play.

Riot Games Player Support

ME: I think you have your years mixed up my last suspension for 14 days was in September 2016 not 2017 well over 18 months ago. You are saying this is life time , there is no reset point for reform this is life time of account tracked?

"New games do not have this bullshit. They are intelligent enough to use filters. Considering how much money RIOT makes, pigging off of people like me. You are damn well aware that this just an excuse to ban a mature account with a user that has significant history of spending. While I am sure your algorithm can also detect that someone that plays 1k -2k game matches per year, and is spending on average 40 dollars a month, but that has gone down since its a mature account. Banning such person would lead to a player creating a new account and start all over hence the spending. Most other games are not crooks like RIOT that employ this tactic instead they value the customer. They have intelligent filters and understand the nature of gaming and human behavior, They are not flying an agenda of reforming a society and suppressing their user base in a game that is competitive base win game by anhilating another team in a gruesome match up in a map as if this is a communist country. Most of your characters lore in game personify most toxic of all personalities.

I am pretty sure if you look at entire gaming history chat logs, out of that negative chat is very very low, and what excatly constitutes negative? Asking team to report a feeder, afker? Out of 1000's of games played you are just looking for excuse to make money of banning mature accounts that have every champion and most skins in the game. I am sure these unfair business practices is what this company does and should be reported to BBB, and file a complaint. And I am not sure where you come with the .0006 percent bullshit cause all i see in most game exactly what you say, so either your making up this number in lower elo (bronze/silver) which most of your user base is. Its one thing to say racist comments, gender based comments, but another to say to a player "please report this fking afker", does not constitute for perma ban. Riot is just exploiting outdated American business regulation around online gaming or lack of. While they can get away stealing peoples hard earned money. Your company needs to be investigated. Most of your TOS never mentions and is very vague on toxicity. With that peace, it was good while it lasted. If i have urge to do it over, i will do it without every spending something that I will knowingly regret."

43 Comments

Jo0o2/13/2018, 6:13:52 PM8 votes

Try communicating respectfully in your support ticket if you honestly think there's an error, rather than accusing them of conspiring to steal your money.

You can't possibly think that's a realistic goal of Riot. Most people who get banned, like you, avoid spending any more money on the game.

Chermorg2/13/2018, 6:27:40 PM8 votes

seems nothing but a tactic to get players like me to start all over and start spending again with the new account.

No, it's not. It's a tactic to try and convince you to leave the game, because Riot has determined by this point that you are a detriment to the community.

This is not right. Its not like soon as i log on i get toxic. Its more like if you ahve series of games with afkers, intentional feeders, trolls your are bound to get upset its a normal behavior.

You start off saying you aren't going to try to justify your behavior. Yet here you are, trying to justify your behavior by saying other people made you this way. Nobody forces you to be toxic and negative. You chose to type, you chose to hit enter.

I am sure these unfair business practices is what this company does and should be reported to BBB, and file a complaint.

Cool. Riot still isn't going to let you ruin more games. Riot cares more about the 99%+ of the community who play calm, relaxing, competitive, and fun games than they do you who decided to be toxic.

New games do not have this bullshit. They are intelligent enough to use filters.

This is woefully incorrect. Other games that have chat have similar banning systems - Runescape, Overwatch, any game with a chat feature has systems in place to prevent and punish toxicity. Even so, the existence of a filter, mute button, or other mitigation technique is never an excuse to be toxic.

Jamaree2/13/2018, 6:18:27 PM4 votes

You don't get banned for one bad day, you get banned for a pattern of players noticing you are toxic and not wanting to play with you anymore.

Kaioko2/13/2018, 8:12:50 PM2 votes

You're allowed to your opinion but I respectfully disagree. I have played since 2009 and own quite a few skins (from various gifts, events and purchases). I have never even gotten to the first tier of punishment just the warnings "your conduct has been bad blah blah blah." I will be the first one to admit that I am not a nice person in some games. I've called people idiots, made fun of their decisions and when they died, refused to be a good teammate and many other things.

All that being said -- I never crossed the line. There's a degree of acceptable behavior that Riot establishes and really only a few people manage to cross it. To do so you truly have to be a disgusting individual during the game that goes way beyond just regular trash talking.

Telephone Booth2/14/2018, 5:26:09 AM2 votes

Of course they want your money. Money is their driving factor. If tons of people leave the game because the community is so bad, they're going to do something to improve their community. This is what we have. They want a large player base. They want the profit. So they get rid of the people that drive players away from their game, whether they've spent money or not. If you come back and spend more money on a different account, hey that's double benefit. But if you continue to be toxic without spending any money, they're still gonna ban you for breaking their rules. Of course it's all about money, but I disagree with WHY you think they ban players.

ModPeriscope2/13/2018, 6:41:21 PM2 votes

If we're gonna talk about money, then how does removing you affect other players? The last game you were in, you ruined the experience of 4 or 9 players. It's more worthwhile to keep them and get rid of you, than to lose them over League's perceived toxic community.

ZiaShakee2/13/2018, 6:41:23 PM2 votes

I have got a permaban today. I dont know, but I do understand ahy you feel this way. Atleast its not as bad as mine. 5-6 years of hardwork in an acc, filled with good memories and friends, locked up. Now I wont ever be able to reach out some friends I knew, I wont be able to hang out with them. Today when I got hit with it, I got panicked and went into a deep depression, league was all I had, and now I have nothing and feel like out of my 20 years of life, I have been robbed of 5-6 years because I lost the account and will never get a chance again. Going through the forum you see many worse people, what I did wasnt even as bad, you just lose yourself for few games, and you lose so much time and value. I can only feel for you.

YerroFever2/15/2018, 6:41:22 PM1 votes

I still don't understand why people think that people who get permabanned spend money again on skins. Where is the logic in that? You get banned once, why risk losing more money in a subsequent potential ban?

Shandrake2/13/2018, 6:50:00 PM1 votes

Chat logs pls.

dreadedcape2/13/2018, 7:36:09 PM1 votes

I understand this post is mostly for you so just putting you down when you already perma banned isn't my intention. On the contrary i believe that all players deserve a second chance after perma banned because the suspensions don't do enough to rehabilitate, nor the time outs for 5 game in low priority they don't speak as loud as some well used HUMAN words would do for a tilt streak.

But its not excusable , riot shouldn't have to baby you despite the systems short comings, /muteall is SO incredible useful to avoid being toxic i cant tell you, music takes your mind off it or just as dumb as it sounds stand up and breath. It comes down to self control more them anything.

We are past the point of these tips because the ban already happen. The best advice that could be relevant is pick up some new games, Dota 2 which maby not that one cause they also have alot of toxic players. smite,Overwatch,hyper universe which just came out. Hell maby some single player games would give you the piece of mind to reflect, because your being open about this i think theirs defiantly potential to become better if you get a clearer mindset to tackle the issues of just staying off the keyboard.

All of the noobs2/13/2018, 8:45:49 PM1 votes

ME: I think you have your years mixed up my last suspension

https://giphy.com/gifs/japan-crying-variety-tv-3ohjV7lB4Gf7jD3EWs

Spinyfur2/14/2018, 1:40:38 AM1 votes

Well, if this is the ban ranting thread, then I'm pretty mad, too. They decided to ban my account, saying that they detected it was running a bot on it. I know that's not the case, but there's no way for me to prove that, partly because they won't tell me when it's alleged to have occurred or what makes them think I did that.

I'm just a casual player with probably 30 or 40 games, the last of which was in June. So, they detected that in June and didn't do anything for 6 or 7 months? That doesn't even make sense, but in this secret evidence system they've created, there's no way to respond to that. (But again, does any of that make sense? I don't know anything about bots, if I was running a bot, wouldn't it have a lot of games on it, not just a few? And if I was using a bit to farm like that would I have been purchasing champions and skins?)

On chat, they were explicit that nothing except the decision of their automated thing matters and that there's no appeal or further consideration process, though some users recommended sending in another ticket anyway. It's hard to answer secret accusations, but I guess I'll give it a try before I write this game off.

(Ironically, most of the entry level games I used to play last summer did seem to have several bots in them, so their system seems to be banning real players and ignoring the actual bots)

Ultimately, it's hardly life's greatest injustice; this is just some video game I used to play with friends who were a lot more into it than I am, but I do feel pretty ripped off, right now.