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Formal request for 14-day suspension reversal of my PBE account.

Modem·2/19/2020, 5:54:27 PM·1 votes·4,427 views

Dear Riot employee,

This is my formal appeal to ask for a reversal of my 14-day ban for my PBE account (shortends) that's attached to this NA account. It's been a few days now, and I feel justified in asking for a reinstatement.

To join PBE, you require a player to acquire Honor Level 3 on one of your servers first. I did precisely that on this NA account. Mainly, by disabling both team and ALL chat. Admittedly, I've been banned before for words, and thus the aforementioned solution to the problem. So I signed up for PBE to play ARURF about a month ago and continued to keep chat disabled. And everything was fine...

Until, I enabled chat about a week ago to ask people to ff when players AFK, and to ask trolls on my team to stop ruining games. It became such a problem that I eventually lost my temper and said the "f" word and was given this 14-day suspension. No chat ban or warning, just straight up timeout for 14 days. Here's why I think that should be reversed. and my account be reinstated today.

Simply put, I'll just go back to muting chat. At this point I've realized chat is primarily filled with people trolling, saying "ez", "mad cause bad", or just trash talking. I play better with it disabled, and don't see it adding any benefit to gameplay anymore for me personally at this point. And when I ask teammates to ff over AFK players or to stop trolling I'm met with either hostility, held hostage in a 4v5 or 3v5 game, or outright ignored.

Now to address the larger problem at hand. The biggest flaw in your ban system is your hypocrisy. Namely, punishing language usage more severely than AFK players and trolls. ARURF PBE is plagued with players going AFK, and it goes unpunished. It happens at the start of the game, during game, and players will also AFK farm jungle until game ends. It happens more often than not, and ruins games. That's not counting the trolls ruining games. Basically, it's a coin-flip at this point whether you'll actually finish a game of ARURF without an AFK player or troll (enemy team included). And it goes unpunished! I've reported dozens upon dozens of players, and not once did I receive feedback from Riot saying it had been dealt with. Not once!

Yet, the one and only time I reported someone for using the "N" word in a game of PBE ARURF I get almost instant feedback from Riot. Words don't bother me, and the only reason I reported them was to prove a point. You almost instantly punished someone for language, and yet not s single AFK player or troll I've ever reported in PBE has been suspended or banned. How is that a balanced system? Its not, and that's irrefutable.

Basically you're saying, so as long as I don't break your rules regarding language, I can ruin games by either trolling or going AFK when I'm losing, and won't be punished for doing so. Therein lies the dichotomy, and why you should reinstate my PBE account effective immediately. I've taken responsibility for my actions, and will keep chat permanently disabled henceforth. You could do it for me at this point and I won't mind. Perhaps you could also take onus of the fact your Honor Level requirement for PBE means nothing when you allow AFK players and trolls to run rampant without recourse.

Thank you for your time.

21 Comments

zPOOPz2/19/2020, 6:16:23 PM7 votes

Now to address the larger problem at hand. The biggest flaw in your ban system is your hypocrisy. Namely, punishing language usage more severely than AFK players and trolls. ARURF PBE is plagued with players going AFK, and it goes unpunished. It happens at the start of the game, during game, and players will also AFK farm jungle until game ends. It happens more often than not, and ruins games. That's not counting the trolls ruining games. Basically, it's a coin-flip at this point whether you'll actually finish a game of ARURF without an AFK player or troll (enemy team included). And it goes unpunished! I've reported dozens upon dozens of players, and not once did I receive feedback from Riot saying it had been dealt with. Not once!

You should understand the systems better. afk is governed by a system called LeaveBuster. LB does not work based on reports. It is always active during every game (unlike the IFS for language that only becomes active if someone is reported). Whenever someone goes afk, he gets dinged by LeaveBuster regardless if he's reported or not. LeaveBuster will NEVER send out any notification (because it doesn't work based on reports so it doesn't care who reported the person). You cannot know if someone is punished by LeaveBuster or not because it is not possible to check any match history to see LPQ and you will NEVER get any notification. Your statement of "it goes unpunished!" is invalid. People whined about getting hit with LPQ often enough around here.

As far as trolling goes, different people have different definition of what a troll is. Someone could be playing Anivia support and be called a troll. At the end of the day, it's what Rito defined what a troll is that matters, not you. And to define a troll, you have to be able to define intent and that's not something that's always readily detectable.

Basically you're saying, so as long as I don't break your rules regarding language, I can ruin games by either trolling or going AFK when I'm losing, and won't be punished for doing so. Therein lies the dichotomy, and why you should reinstate my PBE account effective immediately.

Your dichotomy is a little faulty and thus you should not be reinstated your PBE account. Based on your description, you did said something that you more or less admitted to be deserving of a punishment. Rito does not reverse a correctly placed punishment no matter what your dichotomy is.

Yin Yang Taoist2/19/2020, 5:57:15 PM5 votes

Goes here. Good luck! [galio-happy]

ModThe Djinn2/19/2020, 8:11:51 PM4 votes

Basically you're saying, so as long as I don't break your rules regarding language, I can ruin games by either trolling or going AFK when I'm losing, and won't be punished for doing so.

Intentionally trolling is punished when detected and confirmed, which sadly takes longer than any of us would like.

Riot does not, however, lift bans for the sort of behavior you mentioned participating in. The fact that their detection methods for another sort of behavior are not as good does not excuse a violation of their rules or entitle you to an unban.

Umbral Regent2/19/2020, 7:30:31 PM2 votes

It became such a problem that I eventually lost my temper and said the "f" word and was given this 14-day suspension. No chat ban or warning, just straight up timeout for 14 days. Here's why I think that should be reversed. and my account be reinstated today.

If you used hate speech, you're not going to get your punishment reversed. You shouldn't need a warning to know not to use homophobic slurs.

Simply put, I'll just go back to muting chat.

This decision on your part is coming a day late and a dollar short here. You should've realized when you were getting too frustrated instead of going off the deep-end and using hate speech.

And of course, this promise doesn't serve as a valid reason for your punishment to be reversed.

Now to address the larger problem at hand. The biggest flaw in your ban system is your hypocrisy. Namely, punishing language usage more severely than AFK players and trolls.

Except, that's not the case. Barring AFK players (which, as zPOOPz mentioned, are handled by LeaverBuster), trolling is punished far more severely than chat behavior. You're making the mistake of "I see this punished more often, there for it's treated as more severe", which is just plain wrong.

I explained this before in another post, which you can read here, but otherwise I'll just give you the short of it;

Chat penalties are not more strict than gameplay penalties. There are two major reasons that this is the case:

  1. Most chat-related misbehavior takes multiple games worth of offenses to validate a punishment.

  2. Chat-related misbehavior has a much more generous punishment ladder compared to gameplay.

Yet, the one and only time I reported someone for using the "N" word in a game of PBE ARURF I get almost instant feedback from Riot.

Probably because it's much easier to verify chat misbehavior in comparison to trolling/gameplay misbehavior. Especially when so many people eagerly cry "wolf" over a pug, it becomes pretty difficult for Riot to actually catch legitimate trolls and intentional feeders. After all, what you may consider a troll may just be someone who's not playing to your standards, or might be employing a strategy you don't agree with, etc.

Words don't bother me, and the only reason I reported them was to prove a point. You almost instantly punished someone for language, and yet not s single AFK player or troll I've ever reported in PBE has been suspended or banned. How is that a balanced system? Its not, and that's irrefutable.

You wouldn't know about the punishment status of AFK players, since LeaverBuster is entirely automated. Every AFK player you ran into could very well have a 20-minute wait timer between matches and you wouldn't even know it.

Beyond that, you still make the mistake of assuming difficulty for inaction. Trolls are difficult to catch, because intent to ruin the game has to be proven. And as it were, most players in League are generally unreliable when it comes to sussing out trolls. More often than not, players will brand other players as trolls for any reason under the sun.

Need someone to blame for a loss? Your mid's a troll. Having trouble CS'ing? Your support's a troll. Having trouble winning lane? Your jungle's a troll. Someone playing a Champion you don't like, or in a way you don't like? Troll.

And I can't help but imagine that this idea of there being a veritable horde of trolls on PBE is just exaggerated and exacerbated by it being in ARURF - a gamemode that's ironically meant for a bunch of trolly shenanigans with comically low cooldowns.

Basically you're saying, so as long as I don't break your rules regarding language, I can ruin games by either trolling or going AFK when I'm losing, and won't be punished for doing so.

If you go AFK, you'll get LeaverBuster penalties and have to wait up to 20 minutes between matches. And trust me, I've seen a lot of people get extremely frustrated at that very fair wait time.

If you troll, you'll get 14-day banned and, potentially, permabanned.

Therein lies the dichotomy, and why you should reinstate my PBE account effective immediately.

I don't see how arguing about the system (incorrectly, no less) somehow invalidates the fact that you used hate speech and deserved a 14-day suspension.

So far you've only proven that you don't really understand the system and consistently make the assumption that trolls and AFK's get off scott-free.

And after this line?

Basically you're saying, so as long as I don't break your rules regarding language, I can ruin games by either trolling or going AFK when I'm losing, and won't be punished for doing so.

You're edging very close to the line of "I don't have a solution, so I'll just be a problem", and that kind of mindset never deserves an overturned punishment, IMO.

I've taken responsibility for my actions, and will keep chat permanently disabled henceforth.

If you've taken responsibility for your actions, then you would serve out the 14-day suspension with dignity, rather than trying to argue your way out of a deserved punishment.

TheLoneColt2/19/2020, 6:14:40 PM2 votes

My good lad. You deserve an unban, but sadly you will not be getting one. I have gone through this many times, I’ve been banned for pinging people, without an unban. Sorry fallen soldier.

GatekeeperTDS2/19/2020, 8:35:40 PM2 votes

To join PBE, you require a player to acquire Honor Level 3 on one of your servers first.

And to REMAIN in PBE, your account must be in good standing. Your account is not in good standing. Nobody has the right to play on PBE like they do the free game. PBE is a privilege and you've lost it.

ModPeriscope2/19/2020, 9:35:12 PM1 votes

I think you've had good explanations for why you received the punishment you have.

Hate speech is hate speech, and if you disagree with that, fine, but we're not debating what is or isn't hate speech here. You're welcome to do this elsewhere.

The PB rules also maintain that if you're going to seek feedback regarding a suspension, that you do so with at least minimal courtesy towards others.

Due to the above stated problems with this thread, I'm locking it.

Read up on the Universal Rules here.

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