I found the best comment in the world on a youtube video on what Riot needs to do.

Shosha·4/18/2016, 10:10:50 AM·5 votes·2,068 views

"To drop my few cents on the topic, I disagree with Riot's punishment-philosophy. The way I personally think it should be, would split punishments into two categories regarding Gameplay and the Chat. A chat-related offense should receive a chat-related punishment such as restricting the player from using the all-chat and limiting the amount of messages he can send. But it should not be answered with limited or permanent account-bans, as players have various ways to handle rude messages or spam, such as muting the player sending them or turning off the all-chat or the chat-window as a whole. Gameplay-related offenses, such as intentional feeding or inappropriate amounts of AFKing should be answered with gameplay-restricting punishments such as locking the player out of ranked matchmaking or matchmaking in total for a limited or unlimited time. I believe that this is the way it should get handled because dealing with rude, or using the buzzword 'toxic', players is already a really easy task and I cannot agree with the idea that such behaviour should lock you out of playing the game at any time. I do not intend to encourage uncivil behaviour in the ingame-chat but I personally regard 'flamers' or 'spammers' as way better teammates to have than AFKs or trolls. Yes, they will drag themselves and the team down by making rude comments and unnecessary trashtalk, but an intentional feeder straight up loses your game and potentially even that very important promo you were taking so seriously. I think that Riot needs to neglect some of their efforts to 'reduce 'toxic' behaviour' since the option to mute someone ingame is already granted at any time. This makes players that demand additional focus on preventing rude behaviour, honestly, seem like crybabies and keyboardwarriors. Instead the company should focus on punishing leavers, trolls and intentional feeders. Especially in competitive matchmaking it is not so much rudeness but outright sabotage that should get you punished faster than the other."

To add my own two cents, any account that has been permanently banned for Toxic Behaviour such has flaming and shit talking should be unbanned and instantly put on a permanent chat restriction/ban.

TL;DR Take away peoples chat, if they start to int ban them, just because someone says something you don't like doesn't mean their account should be taken away. Give the toxic perma bans their accounts back but remove their ability to chat.

82 Comments

Sarutobi4/18/2016, 10:23:19 AM7 votes

See but they already tried this in the past. If it didnt work, and just made people who were chat ban to just troll, and ruin the experience for others players, why bother? They want to try and solve the problem before it gets worse. And usually when someone is toxic in chat their next means is to ruin it for others by affecting their games! Plus just because there is a mute button doesnt mean you should get free range to use racial slurs, or harass another person. This is a game and should be treated as such. I play to enjoy the game and relax. Not to have people curse at me or anyone else over little mistakes.

archerno14/18/2016, 3:58:45 PM3 votes

Well all this thread misses is link to dunkey video. Riot tried in past neverending chat restrictions. It backfired ,toxic chat turned into toxic gameplay. You talk too much qbout what riot shoul or shouldnt do but you seem to forget that this game is free to play. Playing here is privilege but you(and not only you) act like its right, like you have right to tell them how they should develop game and its behavior system. Its simple, dynamic q stays, no solo q for now, punishment system stays as it is, game stays free, if u dont like it leave, if u like it enjpy. You put poll, people voted. Dont criticize people now for voting against your opinion.

Shosha4/18/2016, 10:52:14 AM1 votes

Why are people voting and not replying, like hello. This a discussion, if you think no, I would like to know why. It seems pretty much like an unbeatable system.