Wrongfully permanantly banned for third party hacks due to a visual bug in my favor

cudachal·2/21/2020, 5:33:35 PM·1 votes·2,450 views

I logged in to my account today to see that I was permanently banned for scripting. the only thing I can possibly think of flagging a hack detection system to my account would be a visual bug I experienced yesterday. I was laning against a fiddlesticks and his recall animation was visible on my screen even though he was not within my vision while the animation was playing, I think the bug was caused by the animation starting to play just before he left my vision but I don't remember if that is accurate, I do not have a good memory. Either way, I pinged deeper in the lane to signal my support and pinging an action that I cannot technically see may have set off the bot.

There was an incident a few days ago where someone who was not me played a single game of URF as akali on my account without my knowledge, so I changed my password after seeing it to ensure it did not happen again and have not had incident since. I do not believe this to be the cause of the ban because as far as OP.gg will tell me they AFK'd that entire game, additionally, this was long enough ago that I don't think the ban would have only come through now.

The message for a permanant ban states directly that "this action will not be reversed", however the message also distinctly lacks any specific incident or bannable offence besides "scripting" or general hacks. This is likely done to prevent hackers from pinpointing what exactly they did to leave themselves vulnerable to being detected, however for normal players like me who are wrongfully banned the lack of any kind of appeal system, or of any specific grievance is deeply unsatisfying, and unfair feeling. and the opacity of the entire punishment system feels distinctly Orwellian for a game and system which I have spent my time and money on.

6 Comments

GatekeeperTDS2/21/2020, 5:39:30 PM5 votes

the opacity of the entire punishment system feels distinctly Orwellian for a game and system which I have spent my time and money on

Either 1 of 2 things happened here. Either your account was compromised because you said you saw games on it that you didn't recognize, or you're lying. This kind of drama (Orwellian? really?) makes me want to think you're lying, but I'll give you the benefit of the doubt.

When an account is suspended for this type of action, consider it protection for YOU as well as for the rest of us. I know I would want my account locked if it was compromised and I didn't know about it.

What you need to do is contact support and point out to them that the games in question weren't you. You may need to provide some proof. Either way, goddamn be nice to the support person. They don't make the rules, and they don't choose when accounts get banned for cheating. No drama, don't go off the rails. Tell them exactly what happened ("My account was banned for third-party tools, but I believe it was compromised. Can you help me?") and again, goddamn be nice.

Riot doesn't have to have opacity when it comes to cheating. They are never, ever going to publish how their systems detect cheating.

Starcraft243ver2/21/2020, 6:11:50 PM2 votes

There was an incident a few days ago where someone who was not me played a single game of URF as akali on my account without my knowledge, so I changed my password after seeing it to ensure it did not happen again and have not had incident since. I do not believe this to be the cause of the ban because as far as OP.gg will tell me they AFK'd that entire game, additionally, this was long enough ago that I don't think the ban would have only come through now.

The bans for cheating occurs by waves. If they were banning you as soon as they detected a 3rd party cheat it would allow the 3rd party cheat creators to constantly adjust to the detection techniques. So they let you play, they gather datas on every cheaters and they ban everyone who has been flagged for the last X months.

If you did not report the hack to Riot support there's no way you are getting your account back. Someone stole your car and commited a crime with it and you got it back and you kept living your life without even notifying the police ?

You can already start your fresh account if you still feel like playing this game.