Reporting a toxic player

I am curious if this is really in play the reporting of a toxic player or not. I have come across

players who are swearing, yelling at teammates, talking about your mother and being racist

and everything in between. I do complete the reports and I have gone to writing down a

players name because I have ran across them again either near future or some time down the

road and they act the same. Which makes wonder if the reports go through or not. Like

feeding. You get 20 deaths and 2 kills and you wont stop or listen to the team. I haven't seen

as many toxic players and feeders and afk in this game as much as this current season. So I

report them and sometimes the team does and most say not worth it riot wont fix it. Does t

work or not. Has the game become a toxic zone for the cyber bullies? This is pure harassment

by these players and it cost games in rank and other modes. I have been so frustrated as of

late with this I have lost patience with them. What is the solution beside 1-not playing a game I

enjoy and invested in or 2 muting them which yes gets you thru the game but stills doesn't

take them out. And you most likely lost because people want to move on to another game

and had enough. Does this behavior system work? And what makes it work?