Wait-Queues and Restricted Chat Counterintuitive?
basically players are punished for AFKing and dodging and are given a set time to wait for doing so. but there are also players who may have connectivity issues in-game and are involuntarily disconnected, thus giving them the wait queue punishment. this may be a frequent issue for them as many players on boards that have posted that they have been given timers for having connectivity issues. i understand that regardless of someone afk'ing, it still ruins the experience for everyone on the team; however 20 minutes may be far too long for players who revolve around a schedule of curfews, reaching their job/school, or have a set time management. if you think about it, waiting for 3 games at max leaverbuster takes about one hour. don't have me mistaken, but i do think the leaverbuster is a great way to curate games so that toxic players and or trolls who constantly afk get the punishment. but it is also a system that targets players who have suspected or unsuspected connection problems.
speaking of toxicity, chat restrictions is also a way to curate games to be more friendlier and or to essentially suppress reported players from verbally harassing other players. but again, people who actually try to reform and are willing to communicate with their teams effectively are limited with their messages. the point of the game is to win and a mean to do so is by communication. players who continue to disregard the rules and summoner code are evidently "unwelcome" according to the conduct.
but that's just my opinion tho