IFS ramblings
Riot says the IFS learns from our reports. Well, let's look at the reports. Players pick a subject and are given a box for additional details.
Situation A: Player doesn't fill out additional details. How in the world is the IFS supposed to know what the player found offensive? The IFS is given the entire chat logs and told something in there is supposedly offensive.
Is there a valid reason for not providing additional details? I say yes. Players are encouraged to mute offensive chat. If chat is muted, the player won't know what is being said. Player can't provide additional details because they never saw the details. They muted at the first sign of negativity, therefore, preventing anymore negativity from showing. At best, they would be able to provide a single example.
Situation B: Player fills out additional details. Player has to be exposed to offensive chat so that they can accurately report it. Furthermore, player has to remember the offensive chat because they can only report at end game.
Situation C: Player fills out additional details but is insincere. IFS has to some how determine whether the reported chat was actually offensive. I suspect the IFS does not. Instead, it logs that chat. If that chat becomes reported past a threshold, IFS can then consider the reports valid.
When we consider all the situations together, IFS operates on keywords and phrases. There is nothing there to suggest IFS can determine intentions. That is why "kys" is punished but other forms of the phrase are not punished.
We actually have some evidence that IFS struggles to determine intentions. The intentional feeder detection. We hear it all the time, intent is hard to prove. So only the most obvious of intentional feeders get punished. Well, the same thing applies to IFS. Only the most obvious words and phrases are punished. Over time, the list of obvious negative chat grows. It's not the IFS punishing intentions.