Account Hacked & Thereafter Perma Banned

Kidslug·11/3/2019, 2:31:44 AM·6 votes·6,596 views

My account was permanently suspended whilst I was not actively using it. I uninstalled on 3/19/2019 and when the next game was played on 9/26/2019. The account had been hacked and was banned without my knowledge. I had been playing for about 5 years previous to me uninstalling without a single chat restriction/temp ban before and I wanted to know if there is any way I can appeal a ban like this. My first support ticket got no response and was left open and the second was immediately closed so I think my account was flagged or something. IGN is Kidslug if you want to look up the match history.

19 Comments

Imperial Pandaa11/3/2019, 2:36:28 AM3 votes

It might be a security suspension.

Aliquid11/3/2019, 2:42:25 AM3 votes

Check with customer support. They will revert an issue if you can answer their questions and provide legitimacy of the account. They can also track the IPs on the account that have been playing/connected to it. (don't reference check that but they should have access to it as this has happened to me as well)

Sinister Anubis11/3/2019, 3:37:34 AM2 votes

put in a ticket assuming you actually was hacked. Highly doubt your claim as riot can easily look into it and see if you indeed was hacked.