That's pretty much the point I made at the end of the video was "people are people no matter what game they're playing." Yet, people always say that LoL has the worst community...when in reality it's just childish insults, bickering, and complaining for the most part. Out of all the games i've played since beta, I actually haven't ran in to a bunch of games where someone is being ridiculously vulgar with racism or death threats. The majority of toxicitiy is just calling someone/a team bad and the club penguin community that LoL is encouraged to attempt to remove that person from the game instead of just muting them.
For example:
Blizzard support (when WoW had more players than LoL..so in it's prime): Tells you to utilize the blacklist feature if you're being harassed or verbally abused and that it is not reportable. Yes, when the barrens chat banter was toxic as any game ever...yet we all survived barrens chat.
Steam/Valve: Tells you to utilize the mute/block communications feature and verbal abuse/harassment is not a large concern in the community since it is able to be handled within the game by each individual player.
Xbox Live: Utilize the mute/block feature
PSN: Utilize the block/in-game mute feature.
Riot, other than obviously club penguin..which is funny, is the only organization that punishes players for saying "gg ez." Not to mention even punishes players that ask for a player to be reported...even though Riot encourages reporting...a large player base is only a piece of the problem. The main problem is Riot's infamously terrible customer service to not be able to handle WHAT SHOULD REALLY BE PUNISHED (death threats, racism, harassment/cyber bullying) and they just lazily put all of it in to one category and say "report."
If Riot truly cared...they would invest in to their customer support, not their player punishments.