Two-factor Authentication and Curbing severe toxicity

Altma·11/25/2018, 5:01:13 AM·1 votes·2,437 views

My account was compromised about 2 - 7 months ago(guessing). After a short and pleasant talk with support, My account was re-instated. That being said, The 105 games that my account ran through in low-gold made a very toxic experience for all who were unfortunately a part of this. My account had roughly 5 years of good behavior, so it took a while before it ate a permanent ban and shut down the toxic people who had a hold of it.

This, I think, is a very major issue and causes a lot of the toxicity we see. The person who bought my account paid $5. Compromised accounts are a severe problem as the players do not care about the repercussions and the original owner of the accounts can greatly vary but some may be upstanding members of the community prior to taking a break. I received no warning. Between July of 2017 and today, I have one e-mail about privacy policy.

Two-factor Authentication is a safety protocol that's standard in most games, all banks and all (good) e-mails. It's the easiest way to give a very large amount of security without much cost to either Riot or the player. At the very least, an e-mail telling me that a different IP had logged in than my normal one would have set off warning bells and allowed me to preempt this troll's rampant tear through 105 games.

An opt-in two-factor authentication would have kept up to 945 other people's games from being inflicted with this trolls actions. Negativity begets negativity. Who knows how many of those people had a toxic experience afterwards that spread like a wildfire for the couple of months my account was active.

Please consider implementing a security system.

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