The solution to Trolls
Much like Major League Baseball, or the NFL - we need to send this one to New York. Throw the red flag you moron! ( me screaming at my television set last year watching John Fox coach the Bears like it was 1957) But essentially the idea is the same. Correct the problem on the spot. Here's how it can play out.
The troll begins to reveal himself in game
In the same screen where one suggests a forfeit, add a button - report a troll.
- this does not generate the call to New York.
- this is not open for a vote
This IS each individual member on the team - "throwing the red flag"
When 4 people report the same summoner in any given game, the call to New York IS MADE.
A staff member at RIOT puts his earphones on; sticks his head under the hood. And watches reported summoner. Within 3 minutes New York can say 1. Yes, you have uncovered that nasty s.o.b. living under the bridge 2. He is not a troll - just clearly horrible at LoL, enjoy your struggles.
You know what? Either decision by New York I am fine with. Because enough trolls will be caught in the act that it will take very little time for this nonsense to stop.
The benefits?
Because this action is caught in the moment, the officials in New York have the ability to get the call right; make sure that win / loss records are not negatively affected by trolling.
Go Bears!