Why is it so easy to get banned?

Spooky Wukong·12/20/2017, 9:56:09 PM·5 votes·2,903 views

On this account, i've played since season 4, and dealt with a wide array of punishments. Chat restrictions lasting over 200 games, had to make lots of support tickets cause I was on a repeating cycle of chat restrictions no matter how improved my behavior was, and a few bans here and there, up to 2 weeks at the most. I fully admit that I was leaning on the toxic side of the scale up until this point. I ended up quitting after reaching plat in season 5, and came back a few months ago. Within 2 weeks of playing, I received a permanent ban on my account for what seemed like the most mild case of "toxicity" i've ever seen. I never saved the chat log, and maybe its in my email somewhere so I can find it if anyone cares enough, but moving on... I made a new account to play from time to time, and today received a 2 week ban. Let me provide you with the chat logs, and I want you to decide whether or not this deserves a 14 day ban on one of the worlds largest online games, causing my next punishment to be another permanent ban.

*added context as it doesn't include other player's chats, and yes there was only 1 game in the punishment, just this one. This is every line of text I got as well.

Game 1 ReflectShot: how did you tp to me ReflectShot: lmfao ReflectShot: no summs mid ReflectShot: if you wanna gank ReflectShot: free kill ReflectShot: lmfao *Lee sin, our jungler is mid lane and I die shortly after he engages. ReflectShot: why ReflectShot: do you wait ReflectShot: till im half hp ReflectShot: to do anything ReflectShot: ? *after asking a genuine question, I received a ton of flame from the guy who i can absolutely guarentee you is scott free and playing league as I type this. ReflectShot: ok ReflectShot: lmfao ReflectShot: seems like youre tilted *Lee says something along the lines of youre a waste of time to talk to ReflectShot: still talking *His duo queue karma ganks me and enemy zed is under tower to safety. ReflectShot: yeah ill dive ReflectShot: at 200 hp ReflectShot: good idea ReflectShot: ok *much later in the game ReflectShot: can you gank mid ReflectShot: only fed player ReflectShot: is zed ReflectShot: so we should kill him again *Lee responds with some flame, and that jhin and yi who are both 1-0 are more important than zed. ReflectShot: 1-0 is fed ReflectShot: 2017 ReflectShot: 5-1 is less imporant ReflectShot: than 1-0 ReflectShot: 2018 *Lee calls me stupid, or some other derogatory term for not understanding that jhin and yi's farm also affect how fed they are, so I point out how Zed has almost double both of their farm at this point. ReflectShot: 123 cs ReflectShot: zed ReflectShot: LOL ReflectShot: most in game ReflectShot: like are you joking ReflectShot: ok ReflectShot: ir ReflectShot: or ReflectShot: being serious ReflectShot: ? *After asking for clarification if what he said before was a joke, he goes on a flaming rampage. None of what he says is mild, its all some pretty toxic stuff, name calling, making fun of me losing to zed, saying im a stereotypical whining yasuo even though I hardly play yasuo. ReflectShot: what are you talking about lol ReflectShot: why is he so triggerd rn ReflectShot: i asked for a gank ReflectShot: asked lee for a gank ReflectShot: cause zed is fed *AFter flaming Lee said "im muting this guy" ReflectShot: responded with muting this guy ReflectShot: lol ReflectShot: i mean ReflectShot: what more can i ask for ReflectShot: hes diving me ReflectShot: he has 6 kills ReflectShot: lee goes top ReflectShot: to do nothing but back *Clearly not reportable, this was said jokingly to other people in the game. ReflectShot: is that reportable or ReflectShot: lmfao *Duo queue karma flames me for complaining and feeding and losing to zed ReflectShot: thats hilarious though ReflectShot: because ive been ganked ReflectShot: 4 times so far ReflectShot: no I was told that dying to ganks is my fault (which is partially true), but it doesn't take a genius to understand that jungler assistance can aid you in winning lane... ReflectShot: theres a lee ult thing ReflectShot: yi ult ReflectShot: that makes him run fast *Telling karma what I said above ReflectShot: i mean you think that you can blame ReflectShot: camps ReflectShot: on the laner ReflectShot: but in reality you cant *Here comes the only controversial thing I said all game, after being pretty tilted by 1. losing lane 2. lee flame 3. karma flame, I ended up saying "sorry man" after as a this isnt a serious accusation. ReflectShot: you know very little about the game ReflectShot: sorry man ReflectShot: double kills on deck *Lee or karma say "im being given advice by a 1-5 yasuo" or something along those lines. ReflectShot: never handed you advice ReflectShot: ever ReflectShot: chillout pal ReflectShot: ? ReflectShot: what? ReflectShot: LOL ReflectShot: alright *Karma tells me that this exchange between me and them has been me whining, although all I really did was ask for a gank, and complain after being flamed. ReflectShot: whine? ReflectShot: you call that whining? ReflectShot: what kind of sensitive shit is that *Karma says "muted". ReflectShot: muted. ReflectShot: LOL ReflectShot: just like buddy lee *This is actually a problem. People think they can flame you for doing poorly as if they have never done poorly themselves. ReflectShot: im playing with people ReflectShot: who have NEVER ReflectShot: done poorly ReflectShot: you have never ReflectShot: done poorly ReflectShot: ever ReflectShot: karma ReflectShot: i believe you ReflectShot: never ReflectShot: have been 1-6 ReflectShot: in a game before ReflectShot: in your life ReflectShot: ever ReflectShot: evereverververver ReflectShot: you have never done bad ReflectShot: karma ReflectShot: and for that ReflectShot: i respect you ReflectShot: lmfao ReflectShot: whining ReflectShot: asking for a gank ReflectShot: is whining ReflectShot: go for it ReflectShot: child ReflectShot: sensitive skin ReflectShot: lfmao ReflectShot: mute me ReflectShot: pleas ReflectShot: mute ReflectShot: thanks ReflectShot: see ya ReflectShot: bye ReflectShot: reported Karma made some "autistic" name calling remarks. Guarentee shes havin a blast in league right now tho. ReflectShot: for making fun of autism ReflectShot: what ReflectShot: zed literally ReflectShot: popped up out of nowhere ReflectShot: lol ReflectShot: it was just you and jhin ReflectShot: and i can 1v1 jhin ReflectShot: and i can 1v1 jhin all day ReflectShot: its cute when people fake mute lel ReflectShot: you got juked kid ReflectShot: what an insec ReflectShot: wowowowowo ReflectShot: well karma called me an utist ReflectShot: autist ReflectShot: i think thats bannable ReflectShot: :( *Lee unmutes me and starts flaming again. ReflectShot: i thought you muted me lee, dont lie buddy ReflectShot: thats just -respect points ReflectShot: lee bb ReflectShot: you didnt mute me afer all ReflectShot: LOL ReflectShot: you didnt mute me ReflectShot: all dauy ReflectShot: kid ReflectShot: im sure ReflectShot: thats what people who want to start talking to the fake muted person asy ReflectShot: say ReflectShot: "im gonna unmute him now" *muted karma ReflectShot: muted. ReflectShot: peace. ReflectShot: update 4: karma is now muted ReflectShot: lee is next boys stay tuned for update 5 ReflectShot: update 5: ie complete, update 6 may contain a lee mute, stay tuned ReflectShot: update 6 moving top to defend ReflectShot: gg uys ReflectShot: guys'

Heres whats funny about this. Im going to get a bunch of "just mute them in the beginning of the game". Then you get reported for not communicating in the after-game lobby. Or some "Mute them when they start flaming", but when youre in lane, youre going to read about 5 lines of flame before you can even get a chance to mute them, and you're instantly tilted because of them already. Every single case of me being in any way "toxic" is just me defending myself from someone who feels the need to flame. You defend yourself, and you find that you've created a new victim to "toxicity" and now you're the bad guy, its funny how that works. Does this REALLY deserve a 14 day ban? Another one of these games and im permanently banned again? What kind of joke is that, seriously. I've seen worse in professional matches.

33 Comments

Zombie Gerbil12/20/2017, 10:03:46 PM5 votes

Because you couldn't simply just mute the player. Instead, you continue to go back and forth typing which doesn't improve the progress of the game. This game isn't a chat room. If a player is harassing you or insulting or distracting you from the game in general, the only thing you're expected to do is mute them. Not retaliate and continue an ongoing argument. You were just as negative as they were.

AND NO, you cannot be reported for muting them and you won't be punished for it. Regardless of the situation. There is NEVER an excuse to not mute players who are distracting, negative, or harassing you.

ModKnightsKemplar12/20/2017, 10:01:27 PM3 votes

There's a lot of negativity in this chat. I don't see any trigger words, or anything of that sort.

I'm guessing you've been punished before (and somewhat recently) for negative behavior? The only thing that typically gets you a 14-day for first offense is hate speech.

KVbqbFsC8e12/21/2017, 12:52:06 AM3 votes

League has a very sensitive community and Riot uses an automated system to hand out bans. Its not exactly difficult to see why.

HalcyonDweller12/20/2017, 10:33:43 PM2 votes

You seem to have a lot of difficulty with obnoxious teammates like that lee sin. Responding to their flaming is never a good idea, it's not going to make them see reason - especially if they're already upset enough to flame you.

If I can offer some advice, you need to set aside your need to be right. In a game where you need your teammate's cooperation to win, poking fun at them for being wrong is not going to make them cooperate. It will simply make them hate you more.

I've written in other threads about the subject of not getting banned and also on the subject of getting teammates to cooperate more. If you're interested then feel free to give it a read. It's chok full of techniques and skills that I have used to great success in my own games.

{quoted}

Ok for advice I've got a few things. A lot of it is written out in the post linked below, but I'll elaborate a bunch and add a few points in my comment here as well.

https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/bv2m7fx4-feeders-and-toxic-teammates-got-you-down-this-may-help

Warning: Wall of text incoming. It's a lot to read, but trust me it's all useful techniques that I've used to great effect in my own games. It's worth your time if you are willing to read through it all.


1. On avoiding getting banned:

You don't want to get banned obviously, so first and foremost you should avoid being negative, passive aggressive, or insulting in any way from this point on. A good rule of thumb is this: If you wouldn't say it loudly to somebody in a public place in front of someone who's respect you hold dear, it's probably not something you should say to a stranger over the internet. Avoid being sarcastic, or saying anything to blame teammates.

Generally speaking, anything that you say that might anger your teammate is something that could make them report you. Whether or not their report for that statement is justified, if it triggers the IFS to review your behavior and the IFS finds something else that you said in that game that it thinks is punishable, it's going to punish you for the second thing even if the person reported you for something else.

Keep in mind that after a 14-day ban you're going to be on super thin ice. Even minor negativity may be enough to trigger another punishment, and unfortunately (and in this case, unfairly in my opinion) for you, the next punishment in the progression is a permanent ban. If you are not absolutely certain that you can talk to irritating teammates without saying something punishable, then it is better to not talk to those types of teammates at all. Mute them and don't even acknowledge what they say. You can safely report them yourself after the game and leave it in Riot's hands to deal with them.

After several months of consistently honorable (or otherwise positive) behavior, your account standing should improve and that 'thin-ice' and danger of being permabanned will loom over you much less.


2. On using past, present, and future tense to better steer discussions in a positive direction:

It especially helps to steer conversations into the future tense. reasons being this:

  • The past tense is often used for assigning blame
  • the present tense is often used for discussing values
  • and the future tense is often used for making choices or decisions in the future.

This is a subtle twist of language that a lot of people don't realize affects their discussions with others, and they react to it on a subconscious level.

For example, picture this happening in one of your games. Person A just died to a gank because they pushed up too far and didn't ward. Here we will look at the outcomes of using different verb tenses to discuss their death.

Case 1 - Past tense:

Person B: Dude you shouldn't have been so far up <- notice the past tense, this will often make Person A feel like they are being attacked, and they are more likely to react by defending themselves instead of focusing on playing smarter the next time. person A: I wasn't trying to die, they just caught me! It wasn't my fault!!!

Here Person A argued instead of recognizing or learning what they need to do better next time (ward and watch out for ganks).

Case 2 - Present tense:

Person B: Aww man that sucks, I'm sorry you're dead right now. it's not fair how they can pull bullshit like that. person A: Thanks! Yeah, it's so unfair!

Here both players commiserate over the unfortunate event. Nothing is learned from it, but Person A is at least feeling supported by person B. As long as you use the present tense like this (to express support for a teammate after something bad happens), it will serve a good purpose because it will put Person A's mind at ease and they won't be worried about getting flamed by Person B every time they make a mistake.

Case 3 - Future tense:

Person B: Oof that's unfortunate. Lets try to ward next time before you push like that again, maybe it will help keep you safe. person A: Thanks! I'll try that.

Here person B makes the discussion focus more on what to do about the problem in the future, and they do it in a helpful way. This helps Player A to see why their push ended badly for them and gives them a clear goal - a safer strategy to try the next time that they want to push.

Also, keep in mind that verb tense is more than just talking about when to do something. Telling somebody to "stop feeding/flaming" or to "feed/flame less next time" isn't really using the future tense, because it is still making the player's mistake from the past into the main focus of the discussion.


3. On maintaining team morale and preventing tilt and arguments.

A lot of the time, people begin to argue or tilt because of plays going badly. They can't accept responsibility (or fault / blame) for their mistakes, or they are upset because somebody else's mistake made the game harder to win.

A series of bad plays is sometimes all it takes to drive a team into the worst sorts of in-fighting and arguments. This is why it is super important to maintain team morale and to keep people focused on strategy and future plays.

When a play goes badly, you can head-off (or prevent) multiple problems. First you can prevent the player from tilting and getting anxious or afraid of their mistakes getting them blamed or harassed by the team. And second, you can help the whole team to not tilt by turning the focus away from the mistake and towards what can be done to prevent or make-up-for the mistake in the future.

To do this you need to use a combination of the present and future tense, in order to make the player (or team) feel supported while also giving them a clear goal of something to do better the next time around. For example, the future tense case from section 2. Notice how Player B commiserates with player A to make them feel like Player B is on their side ("oof that 's unfortunate," and then gives them an idea for what to do next time ("Maybe if we ward next time it will keep you safe.")

Maintaining team morale isn't just about preventing tilt though! You don't even have to try to make players feel better after a bad play if they are already feeling great in the first place! This is why it is important to compliment teammates whenever a play goes well.

If the jungler ganks top and they kill the enemy or force the enemy to waste resources... Say something like "good teamwork top & jungle" or "great gank" because these sorts of things will make them feel good about what they did well, and make them feel motivated to try to do such teamwork successfully again in the future.

If bottom lane gets a tower or mid lane roams and makes a successful play, compliment them for it! People love praise and it will make them feel like you have their back.

This has another benefit of making them trust you more, that way if things go wrong later and you need to give feedback or suggest they do something different, they will already think you are nice and will be less likely to take it personally or get upset when you tell them to do something differently.


Conclusion:

Phew! That was a lot, I hope it wasn't too much of a wall of text. That's most of what I have to say for now.

I've used each of these techniques to great effect in my own games, and I highly recommend you try them in your own. If you have any questions about them or you want to discuss other techniques, just let me know I'll be happy to talk more about this.

NiamhNyx12/20/2017, 10:00:25 PM2 votes

Jesus, I dont know how you played after typing that much.

RookPusher12/20/2017, 10:01:52 PM1 votes

It's not

zenkai451112/20/2017, 10:00:59 PM1 votes

I just see no reason to argue with people, if someone makes a bad play, and it gets you tilted say your piece out loud ( not in game ) or in your head and move on. Side note you talk a LOT, like way more than necessary.

Kei14312/20/2017, 11:08:52 PM1 votes

The biggest problem I see with your commentary is that you are more focused on other people's behavior rather than controlling yours.

The "It's always your fault and none of mine" attitude probably gets you in trouble over lots of games of similar interactions.