REQUEST: Tell Us When Misbehavior Can Deny Us End-Of-Season Rewards, or Change the Policy
Okay, I'll give some context first.
I'm currently under a 2-week account restriction (unable to play) given by the Instant Feedback System because I intentionally fed in a normal game. After some discussion with a Player Support Rioter via ticket, I calmed myself and wanted to give some feedback. So I did, and one of the bits of feedback I gave was the following (after being advised to post it here):
- Please consider circumstances when applying punishment.
Hypothetical scenario: If I did what I did now in October instead, I'd be denied end-of-season rewards, right? Well, my question is, why? I'm a first-time offender with an old, active account (4 years), who is unlikely to repeat the behavior, PLUS, the offense was in a normal game, not a ranked one. Why take away something that can never be earned again (namely, the Victorious skin), just because one time I'm pushed too far?
If I were to be told that hours and hours of my ranked efforts were wasted because I wasted 15 minutes of another person's time, I would heavily consider not playing League anymore.
If I were a repeat offender, that punishment would make sense. (Reason: I was warned not to do it again)
If the offense were in a ranked environment, that punishment would make sense. (Reason: Ranked games should always be taken seriously)
The 2-week suspension and reduction/removal of key fragment drops makes sense. I clearly need a time out and need to show that I deserve the priviledge of those freebies by reforming and showing that I can be a positive player. Those are totally fair terms.
The important part of that quote is this part...
Why take away something that can never be earned again (namely, the Victorious skin), just because one time I'm pushed too far?
I know I can't possibly be the first person to ever "lose it" and break League's rules, and the thing is, having played for so long with no disciplinary action needed, I completely forgot that I could screw myself out of end-of-season rewards.
So here is my proposal or request that I'd like Riot to consider.
Option #1) Change the policy so that end-of-season rewards are not denied for first-time offenders or normal/ARAM offenders, except maybe in extreme cases
Option #2) Add a pop-up notification prompt agreement thingy to the client... And all it says is "From this day until the end of the season, any account restrictions or chat bans will result in your account not receiving end-of-season rewards. You can receive one of these punishments for: Intentionally feeding, verbal harassment, etc etc. Do you understand?" and until the user clicks Yes, they can't queue up for anything.
EDIT: RallerenP brought up a good point about being toxic all year until this notification comes up, so I'm crossing that out. New idea.
Option #3) Add a pop-up notification simply reminding players that being toxic can result in the loss of seasonal rewards. Have the pop-up come up sometime around the mid-season update, perhaps?
Those are the only answers I came up with to the problem I'm perceiving, which is a lack of clearness on what gets "lost" when a player decides to break the rules. There may be other ways to address the problem, but that's what I came up with.