Adding an "Apologize" Feature

Pendu·12/7/2017, 12:03:24 AM·73 votes·3,256 views

I would like to propose a suggestion that I think would be really nice for the game.

I think I speak for many players - but not all - when I say that we tend to get heated during games and say things we don't necessarily mean. We forget that on the other side there is an actual, real person and what you say in game could very well hurt his or her feelings. In these situations, I think it would be very nice if after the game, I, as a player, could with a simple button-click send the other player an apology message - either a standard, automatic message or a customizable one. Oftentimes, in the lobby, players don't stick around very often and leave quick so you don't have a chance to apologize then. Currently, players would have to add that player as a friend and then send him or her a message, apologizing for their behavior towards him or her in game. This is bit of a lengthy process that could be made simpler with a convenient "apology" feature.

I would very much appreciate if this feature could be considered. Thank you.


FAQ:

1) What is the purpose behind the proposed "apology" feature?

_It is to allow individuals, who behaved poorly in-game, to own up to their mistakes and acknowledge their poor behavior through an apology to the player(s) they may have mistreated. _

**2) What will this do to eliminate toxic behavior among players? **

_The "apology" feature should serve as a self-monitoring system for players and to track and correct their toxic behaviors. _

3) How can we be sure this feature would not be used inappropriately to further demean players?

It is a "one-click, one message" system. As soon as the apology message is delivered, no further messages can be sent, unless the player is added as a friend and he or she accepts the request.

4) How many apology messages can I send?

_An apology message would be able to be submitted only once to each participant of that particular game, including teammates and opposing players. _

5) Can't you just apologize in the post-game lobby?

_The chat box in the post-game lobby is for all participants of the game to use. The "apology" feature would ideally allow private, personalizable messages to be sent to the player(s) against whom inappropriate behavior was shown. _

6) Why not just add the player as a friend and then apologize?

_This is assuming the player accepts the friend request. A decision to not accept the request means that an apology message cannot be sent to him or her. _

7) Won't an auto-generated apology be considered insincere?

An option would be available to deliver the apology as a free-text message or by using a template form.

8) Won't players take advantage of the free-text option to send bitter, insulting messages?

Again, only one message would be able to be sent to each participant using the "apology" feature. If that message happens to be a negative one, the player will have the opportunity to report the sender.

72 Comments

PBnJelly12/7/2017, 12:09:12 AM27 votes

This would make toxic people much worse.

Imagine getting flamed for a whole game and then after game getting an 'apology message' that says something like, "Sorry you suck at this game", or something much worse.

Mindspeaker12/7/2017, 12:36:04 AM7 votes

OP mabey i have been playing this game tooooo long but I already can see people finding away to abuse that for negative purposes

TrulyBland12/7/2017, 12:11:09 AM5 votes

That sounds actually like a really cool idea.

One thing though: allowing customizable messages is not a good idea unless it consists only of presets. Otherwise chances are that people will abuse this feature to message people that they still had a bone to pick with.

Edit: Another good idea might be to actually limit apologies to only be possible when the recipient has already left the post-game lobby. This way people are not as likely to use it as a way to dodge a report. (And obviously if they're still in the lobby, there's always the possibility of apologizing directly anyway)

Magical Player12/7/2017, 12:06:07 AM5 votes

What good would it do? You can’t take back what you said or did with a simple apology

Edit: As you can see we’re all very pessimistic when it comes to toxicity and human nature Your idea is great just people would use it to be dicks is the only fault I see

PePsiLemoNN12/7/2017, 1:56:55 PM4 votes

No custom messages pls.

GentlemanGhidora12/7/2017, 4:38:49 PM4 votes

The negative opinion of this possible feature only reminds me of the thread I saw 2 or 3 years ago where nobody else would promote OR demote except one player who needed it to hit Gold as the season was ending pretty much immediately after that game on the countdown. The enemy pitied that person and surrendered due to how unique that situation was and it was, in fact, truthful and they slid under the wire for Gold.

They posted a thank you and experience thread here on the boards and virtually every single comment was hateful and demeaning, received ungodly amounts of downvotes, and severely dampened my faith in the goodwill of this community.

I, personally, would WELCOME the apologize feature but I can only imagine most would hate it because they can’t get over themselves and think it insulting for the option to exist.

Elipo12/7/2017, 7:18:56 AM4 votes

How would I know the apology message is meant from good and not a lame attempt to manipulate me into not reporting? I wouldn't like this feature. If you aren't able to control yourself you do deserve sanctions. And maybe you need some prozac*[sg-janna]*

kmathieu222012/7/2017, 2:24:26 PM3 votes

I think this is a good concept, but like everything else trolls would find a way to take away from its good intentions. Would be nice to have more options to interact with other players though - such bringing back honoring opponents as well

Woodakoodashooda12/7/2017, 8:59:09 PM3 votes

I don't want any sort of communication from people who used a game to insult me.

I give everyone one chance not to treat me like garbage.

I do not want an apology.

I just want to move on and forget entirely about who it is who offended me. They do not deserve my attention for any longer than the duration of the game in which we are in.

Aatrox Mid 1v512/7/2017, 12:08:21 AM3 votes

No. If someone ever apologized to me after a match using some feature then it's clear that they are insensere. If that feature wasn't there they wouldn't have said a thing.

TheProfezzor12/8/2017, 12:17:17 AM2 votes

Coming from a person who has frequently flamed people and sometimes still does (sorry). The thing I don’t like about this is if I flame someone bc they are playing bad and we are losing then turn it around and win...so I’m no longer salty. I then go and apologize to the player to maybe make myself feel better and cover my tracks. This may psychology let a flamer feel like he has washed his hands of the situation and flaming isn’t that big of a deal since he had made it up.

I don’t think this will effectively change a flamers perspective or attitude but may actually entice more flames (not through the system itself) but again as people will feel like it’s ok cause they can “officially” apologize later.

Pendu12/7/2017, 2:22:21 AM2 votes

What is the best way to reach out to Riot staff? I would like to see if implementing this feature would be a feasible endeavor.

BootyHunterRengo12/7/2017, 10:58:34 AM2 votes

SInce most of the time people are of the opinion, that their flaming etc. is righteous, i don't see this feature being used too much. If i have a player standing on another side of the wall while i get beaten to death in a 1v1 and i flame them afterwards for just sitting there spamming emotes, i won't feel the need to apologize for that...

rtbf22561824112/7/2017, 2:57:32 PM2 votes

Wouldn't this be just another way to get more flame through an "apology" letter? Not to mention this feature would be useless if the person in question doesn't recognize his or her mistakes. They'd say sorry anyway.

Totally Not Jinx12/7/2017, 5:57:51 PM2 votes

I feel like this is giving people the easy way out and removes some accountability.

I've been super tilted in games, and shouted in team chat. It's not who I am, and the thing I do when I get to a lul, or die and wait to respawn, or take a deep breath, is just respond in-game that I'm sorry about the tilt.

It's not that difficult, and if you REALLY mean it, or catch yourself, there's always an opportunity to do your own apology right in-game.

Pendu12/7/2017, 12:24:39 AM1 votes

I would like to add that this feature would be available only while in the matchmade lobby after the game, and can only be used once to send each individual player in that particular game, either on your team or the opposing team, an apology message. Once you exit the lobby, you can no longer send that player an apology message. These requirements would prevent players from abusing this feature to only further harass other players. The icon for sending the apology message could appear next to the same icons used to report players, add friends, etc.

I believe a customizable message would allow for the player to have an opportunity to be more sincere, as apposed to using the auto-generated message that would be available.