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Why does RIOT have a "GUILTY until proven INNOCENT" motto to anything player related?

TrumpMurica·12/27/2016, 4:19:07 PM·8 votes·681 views

I recently got disconnected just when my ARAM game started and was not able to get back in after because my internet at home was acting up. When i signed back in the next day, I was "FORCED" to write(type) "I Agree" about never ever leaving a game or AFK'ing in the future. My worry is about how RIOT goes with its dealings, it considers every single reported person (I am assuming my team reported me for AFK, can't blame them) as guilty without trying to figure out if they were actually doing the same. For toxicity and other negative behaviors, one can easily look at the chat and see other means of such profane acts being committed but for things like AFK how can it always assume that the concerned person wanted to leave the game(early) as opposed to being thrown out of the game due to network related issues. I am a computer engineer and i can personally think of some many potential points of network failure that can happen between the time the game loads till the opening game screen shows up with the home nexus and all the champs which could lead to people getting "Disconnected" and not being able to join back in again in to the game.

My only request to RIOT is to consider a better way with dealing with the AFK's and not put it in the same light as other potential offences. If you have a leave buster bot trying to figure out if the person intentionally quit, that piece of algorithm would always consider all leavers of the game as offenders and unnecessarily hurt good patrons of the game who didn't have any malicious intent and want to just have some fun.

Thanks.

9 Comments

Daklore12/27/2016, 4:23:51 PM8 votes

That was the system flagging you, not necessarily reports. We all have to do that on our first disconnect. It happens. You're only going to have problems if you are a frequent leaver or suffer from frequent disconnects. In the former, they are totally justified, in the latter you just need to fix your connection. The bot has to treat everyone as a leaver because that's all it can discern. How can it tell if you intentionally cut your connection or power to leave a game? Because some people would do that if they knew they could escape the bot by doing so. If you're not a frequent leaver, you're never going to be bothered by it. If you are having connection issues, but queuing up over and over without fixing them, then that is your fault, right? :3

tl;dr: You're probably never going to hear from leaver buster again, unless you frequently leave or disconnect. We all lose connection once in a blue moon, you're not going to be punished for that.

swordofsun12/27/2016, 5:17:38 PM8 votes

I was put on LeaverBuster for essentially having a bad router. I deserved it. I knew there was something wrong with my internet connection, I eventually tracked it down to my router, and I just didn't get a new router for far too long. My disconnects effected 9 other people and they didn't know or care why I wasn't loading into games or randomly dodging champ select, they just knew their game was ruined.

But, here's the thing, Riot gave me a chance. A good one. I had a number of disconnects before LeaverBuster got me. They assumed that it was an accident or an emergency and didn't punish me the first few times. I believe that's the exact opposite of "guilty until proven innocent"?

Martensitic12/27/2016, 4:30:37 PM4 votes

Why does RIOT have a "GUILTY until proven INNOCENT" motto to anything player related?

They don't.

You did disconnect. And since it was not server related (because there was no major outage that I am aware off), it was your responsibility.

(I am assuming my team reported me for AFK, can't blame them

No, they did not. AFKing is detected automatically by a system called "LeaverBuster", which works even if no reports are received.

how can it always assume that the concerned person wanted to leave the game(early) as opposed to being thrown out of the game due to network related issues.

It doesn't have to make that distinction.

If you leave a game prematurely, it doesn't matter wheter or not you WANTED to do that, the negative impact for your fellow players is the same.

I am a computer engineer

Then you should be aware of the fact, that most of the potential issues that are not server-sided are things that are within the users control, or at leats can be influenced by the user (if my ISP is cr4p, I don't play, but get on the phone and start yelling at some poor basta* at their hotline until they fix it).

And yes, people who want to play online games with others, can reasonably be expected to do things like de-fragmenting their harddrives, run malware checks and perform a simple repair-installation if required.

If your disconnect is server sided, you are not punished anyway.

Strilter12/27/2016, 4:28:27 PM2 votes

darklore lies... you get punnished for it far often than you should. Riot has no way of determining why you wen't afk... that could be power loss, hardware malfunction your end, their end, network malfunction your end, their end... getting called in to do a tripple bypass on some smuck who had too much McDonalds.... seriously that guy can drop dead next time ...So can the 130,000 people that woulda died had that nuclear reactor technitian not left his home to make sure it wasn't melting down...... an hour and 40 mins combined aka 20 mins que for 5 games.. is ridiculous. If you leave games even once or twice a week you will deal with leaver buster don't let this kad fool you. If you're not enjoying the game due to a troll troll harder never afk/leave it's not worth it.

KVbqbFsC8e12/28/2016, 11:14:37 AM1 votes

They believe that their automated systems are perfect.