My friend's Honor Lock and Chat Restriction

Hello,

My friend was recently given a chat restriction for 10 games and was also given an Honor Lock for a month. He has become very furious about this and I wanted to try to do something about it. In his recent games, I do admit, he has a hint of toxicity, and sometimes, he is toxic, however, this is not without reason. For most of the reasons, he was toxic in response to the toxicity of another player. Although the provocation was slight, with variation of severity, I believe that the Honor lock and chat restriction was a but unreasonable for the reason that the severity of the punishment is uncalled for when other acts of violation in other games are even worse. I have seen other people intentionally feeding and win trading and have not been banned or punished at all. Meanwhile, when my friend is responding to actions that are unreasonable in game, he gets punished for it. In the specific games that caused the punishment, I will describe the context. The first game, he was playing top lane in which he was camped for quite a bit. With their team bad-mannering him, he endured and chatted back with slight toxicity, however I did not see any severe toxicity coming from him. This is one of the unreasonable parts of the punishment. In the second game, he was jungle, in which he called a dragon, however the mid-laner didn't want to cooperate which resulted in a loss. When describing this context, however, it may not sound like something that would invoke anger, but, in game, one knows how it feels when someone that has questionable decision making(and is also an essential part of the team) says that he doesn't want to communicate or cooperate. This causes the whole team to be distraught. Therefore, my friend was angry about this. This game is meant to be played together and with the cooperation of everybody, and yet there's always someone who doesn't want to. Although that is not reason for punishment, it is a reason for one to give leeway for another to become angry. If a person that didn't want to communicate or didn't want to cooperate, then he would've ignored my friends comments that were made about him/her. Obviously, the toxicity should not be excused, but there was a provocation from one side and a response from the other. Some people may ignore provocation, most will respond. This is very common among many and should not be punished as it is a common sense for everybody. Therefore, my friend should not have punishment partially revoked. There should not be an honor lock, but a chat restriction may be placed. My friend knows what he's doing in game and has taught many others how to play. Although his temper may be short when the game doesn't seem to go his way, he doesn't get it in his head. In his past, he was worse, however, he has improved. If a veteran at this game has improved throughout his years of playing this game is being punished for a mere few sentences, then what is the point for other experienced players to play this game when they know that their teammates are not doing something right. It is not fun to play a game where others don't want to play with you. If this type of thing goes on for other players, I believe that more people will become something that will ruin the experience for everybody else, especially the new players. I have not seen many new players in this game due to the many people who are smurfing, with this, League will eventually wither away due to the constant problem with the behavioral system implemented. There must be a gray area between getting punished, banned, and not getting punished, because when someone becomes suspended for toxicity, a faculty member will only look at chat logs, however, do they ever watch the game to begin with? If they do not know the context for the anger of one player to another, then they do not have the right to punish someone who has experienced something that is enraging. I'm not sure whether the faculty play this game, but if they do, they know the anger that rages within them when someone on the team does something so stupid. Therefore, I believe that this punishment should not be given.