Give me your input on my situation
Short and simple: my friend went onto my account, played a game, flamed, instant feedback gives me a 14 day ban. I contact Riot Support and get vague answers that don't answer my questions.
First and foremost, why is my punishment so severe? I understand the things said (homophobic words) were terrible should never be used, but this account has a spotless record. This should already set off signals that this possibly isn't even me. Never have I once even gotten a chat restriction, less a ban. To punish me for 14 days after years and honorable playing is a little absurd. To be fair I'm not sure what even institutes a chat restriction if this is ban worthy.
The punishment itself doesn't fit the crime, at all. I'm not learning anything from this ban. Sure, I'll make sure no one ever gets into my account, but giving me a punishment for being toxic isn't going to change anything. I don't need a 14 day ban to realize I should make my account more secure. It's a sad waste of time, especially considering I play this game often with friends.
On top of this, not only will this stay with my account, but I lose all my honor levels as well. I'm writing this several hours after being banned so I may not be thinking clearly. Please help me understand.