Toxicity/Homophobia/Racism/Misogyny and Account Restrictions

Please tell us why you are or are not likely to recommend League of Legends to a friend.

The community is extremely toxic, and even though Riot Games has placed techniques, and repercussions into play, it seems to be at no avail. I experience homophobia, and extreme toxicity in my games, matchmaking seems to be extremely unbalanced, because I either get people who are fresh into the game, or against players who are smurfing, which creates a black hole of disadvantages. So I can conclude that this game is unbalanced when going into terms of having matched skill level; not only that, but I also not having honorable teammates and opponents. I'm also appalled that there is not a way to report players outside of a game lobby, this is preventing players from having a safe environment from harassment from others, as players may add them as a friend and bully them outside of the game lobby. I'm not sure if this survey actually gets to Riot, but I wanted to share this with them.

This is a cultural issue, and unfortunately will not be able to be addressed by just telling players that they will be penalized for toxic behavior, I believe that it should be addressed in a way that says "This isn't okay, and this is why it isn't ok." Go into depth with what cyberbullying and harassment does, address the player base as a whole in a video and explain that you will not be tolerating this kind of behavior. My friend experiences misogyny and I personally experience homophobia on a weekly, to biweekly basis and that can be considered harassment.

If this issue is addressed in this way, I firmly believe that the player base will improve even just slightly, and understand that Riot Games is taking this kind of behavior seriously, not only that but will also respect Riot Employees more, because they will understand that they are just doing their job when they have account restrictions imposed on them, and that they must be accountable for their actions.

I cannot believe the number of people I see, or hear about calling Riot about an account restriction, and end up screaming at one of their employees. This is a sign that they should not be playing the game, and need to learn from their actions before coming back again. [sg-ahri-3]