Boards›Player Behavior

Cropping of Replays into short clips as attachment for reports should be a feature

Pendragøn·8/1/2017, 7:11:48 PM·64 votes·1,757 views

Reports should include the gameplay of the player in question. I think we need a feature where we can crop replays into short clips 10-15 sec long that pinpoint the toxic behavior displayed through the player's actions in game and attach those along with the report that include the chat logs.

The game is evolved to a point where players can just say nothing but troll the game through actions alone that are undetectable through the system. Such as purposely staying in the jg to force your team to lose or just splitting and refusing to group to get your team to lose or take your team mates buffs or afking then coming back after a long period of time and claiming you were lagging...

This would avoid having a huge 40min - 1hr long replay attached with the report that Riot cannot obviously watch due to the volume of reports, and would go straight to the point. Allowing Riot to swiftly view the clip and deduce that the player truly had malicious intent.

Also if chat logs of the entire team were to be included it would show that the team tried to persuade the troll to play appropriately but they ignored the advice.

33 Comments

Athina8/1/2017, 9:53:12 PM4 votes

I thought I would just drop in here and say that this is very unlikely to happen. All of the behavior systems are almost fully automated these days, and being able to attach replay clips for reports would not be helpful to a bot that could already see what you sent. As someone else already pointed out, they already have access to the replay and much more than we could see ourselves.

However, I do see how this could be very useful in edge cases where manual reviews are deemed necessary. For various types of trolling in particular, the systems are still not perfect in detecting them. Clips like these could dramatically shorten these manual reviews since no one has to watch entire replays for the reported behavior. Although, it is important to keep in mind that these cases are so rare that it's probably not worth the effort of implementing it.

Kei1438/1/2017, 7:40:23 PM3 votes

They already have access to all the replays, including click locations, click speed, what keys and when they were pressed.

So those attachments aren't necessary for reviewing trolling games.

TwitchInMyPants8/2/2017, 10:12:37 AM2 votes

You can do this if you need to send it to support, since there's an option for attachments there. In-game though it's unlikely to happen.

Rainfall8/1/2017, 9:24:37 PM1 votes

those would only be usefull for intentional feeding,you have to troll like 20 games in a row to get banned for trolling.

YerroFever8/1/2017, 10:14:19 PM1 votes

I think it's a great idea to add replay clips to reports, however, three things come to mind:

  1. Current policy I have no idea how they review current games to find trolls and inters and what not. It's really easy to spot people who build 6 dorans or 6 tears for trolling. What isn't easy to spot is someone intentionally feeding and intentionally going into bad engages or purposefully abandoning teammates to mask their trolling without watching the replay.

I don't know for sure how they detect it but I know that at least they look at basically everything you can see in the game stats and chat logs.

  1. Resources If they don't already review replays, do they have the resources to do it? Not just money, but time and people.

  2. Cost benefit If they don't already review replays, how many more people will they catch in the time it takes to review the replays vs how many people will they lose while taking the time to watch the reviews.

I personally would love to see more in depth reviews of player behavior because it would weed out more toxic players faster, however, is it efficient to do so? I would need more information on the process and metrics to give a more informed opinion.

Psybicilin8/2/2017, 12:16:12 AM1 votes

The only problem I see with this is that some players are just bad and don't understand why something they did is considered trolling. There's a fine line between something like intentionally feeding and fighting the enemy and losing. When I first started playing, I racked up insane death counts because I didn't understand that the enemy was stronger because they killed me. When I started playing bard I messed up a lot with my ult in a way that would appear to be intentionally assisting the other team, but I was just inexperienced on the champion. The system you suggest could possibly get newbies banned because players sent in clips of them "trolling."

YerroFever8/2/2017, 5:04:12 AM1 votes

[{quoted}](name=Riot Tantram,realm=NA,application-id=ZGEFLEUQ,discussion-id=g047OoEn,comment-id=0016,timestamp=2016-12-13T21:40:30.541+0000)

Give me a link to match history where you intentionally fed/trolled?

I watched your replays, and didn't really see anything besides 'poor play'.

I'm curious to see where the gaps in detection were.

It looks like Rioters do review replays in certain instances. I don't know if they do it in every instance, but at least Tantram has said he's reviewed someone's replays.

LXII8/2/2017, 7:05:06 AM1 votes

This leaves a lot of things open to the interpretation of the person reviewing. Maybe that guy power farming jungle while you all feed is really just trying to amass enough gold to carry. The guy that "won't group" might know that grouping is a stupid idea since you won't win that particular matchup 5v5 and you just don't know that. The Teemo that took red buff instead of giving to the AD might (and sometimes actually will) believe that they'll put it to better use.

We all know Riot's employees aren't all great players, so first they would need an elite team that understands the game and choices made at all stages. Then they would still need to watch a good portion of the game to see if these choices had merit.

Now the obvious ones like some guy dancing in fountain and only stopping long enough to avoid AFK detection would be pretty easily dealt with, but the other 99% of "trolls" would still need a thorough investigation. This is why they really don't ban for these things and usually leave it to AFK and Int feeders. Those are a hell of a lot easier to prove and less open to interpretation.

Taeyang738/1/2017, 7:57:02 PM1 votes

I hear that Riot won't do that because then they'd actually have to review the clips, and they would rather continue letting an automated computer 'learn' what it thinks toxicity is, and just throw out massive 'blanket bans'.

More bans = more numbers for riot to report to it's sheople = more pats on the back that they are "succeeding" in the war on toxicity and trolls.

Something we all know to be false, but if you know anything about the real world then you know it's all about making your boss(es) THINK you're doing a great job...manipulating stats, being jicky, etc...not necessarily about ACTUALLY doing a good job ;)

Mösentristana8/2/2017, 1:32:50 PM1 votes

The idea is nice, on the other hand, this would lead to a high amount of clips where someone said "something" or did something minor. For example, I have "been reported" for not joining a suicide party or in the same game, by teleporting back, browsing the store for the item to buy and then my bobs engaged and died. "Report Bard". So you want to have footage of said "trolling" because my screen was being blocked by the shop (which can't be seen in the replays) or because I scrolled up to watch the toplane plays because I saw on the minimap the jungler just walked across a ward of ours and I used smartpings instead of checking what my other fiesta clowns do meanwhile?

Sorry, nope. In Germany, dashcams are (still) not used for random police reports, because every honking, flipping a bird, not indicating, slight speeding, "something that might be a phone" in someone's hand etc. etc. would land in the inbox of the police department, surely hundred MP4s a day, and the sender would want a result sooner or later, literally flooding the police with unnecessary data. Only when shit hit the fan already, then there's the dashcam footage allowed - in court. I think it can be projected on LoL and their (few) manual audit members for reports as well. When the case has been escalated, they look into reviews anyways.

Oriyoki8/2/2017, 2:19:42 PM1 votes

you can add files to your support tickets, through which you can report as well.

Mcsquzzy8/2/2017, 5:23:00 PM1 votes

i wish i could look at chat when replaying the game, all i see is pings and killstreaks

COBRA C0MM4NDER8/2/2017, 8:47:29 PM1 votes

Try that overwolf program, I did and it flooded a directory with clips.

then I deleted em. no use unless I need em for a report (quite handy to have video proof)

Ichibiri10/29/2017, 10:26:49 PM1 votes

When is this gonna be added in?

Ichibiri11/1/2017, 12:00:27 AM1 votes

Add thiss already

Ichibiri12/12/2017, 8:59:14 AM1 votes

implement this already