When it comes to punishing a player for behavior...
Should there really be no leniency, regardless of the situation? Obviously the only actions I can control are my own, but what about real life things that happen that are not in one's control? Losing a relative can be very difficult. Personally, I have lost a lot in the last year. I get to add another loss to the year in losing my account I had since 2012. Because of the escalating penalty system, I have been told there is nothing that can be done for me and my punishment will not be reduced. I just find it hard to believe that even though I spent nearly a thousand dollars on this game, no one seems to care. I'm not saying that the things that happened to me in real life justify my actions in game, but I also don't think its necessarily fair to take away my account. I had no prior issues with behavior other than a single chat restriction 4 years ago, up until about 6 months ago when the beginnings of what has come to be the end of my account accessibility began. I understand that the things I said were not okay, but have tried to make it understood that I was not aware that I could turn off chat in game entirely, and simply want to play the game on my account I started the game with.
I believe that permanently banning accounts is likely a cause for the negativity in game. I've met plenty of summoners who had said they didn't care what happened to this account, they had already had a previous account banned permanently, and didn't care if it happened to another. This leads me to believe that this happens to enough people that they will intentionally go out to provoke others into breaking the summoner's code and get them to also lose access to their account, which in turn could create another player to become like them, and this cycle theoretically could continue until most or all accounts were punished and everyone had been scorned by the system.
Again, I don't think that the things I said were appropriate, and I'm beginning to understand the severity of my actions. However, I can't deny that I feel like the company didn't really give me a fair chance, even though they will argue the escalating punishment system was enough of a fair chance to change my behavior. My final punishment was over a single game of saying some things that were out of line, but it was made out like it was multiple games in every ticket I submitted to the support team. At this point I don't expect to be able to use this account on the client again, but I was genuinely curious if anyone else felt this way or had noticed a similar trend of increased toxicity in the past year of playing league. I have played since 2012 and noticed it was significantly worse this year than any prior, and from conversations with a few summoners I have spoken with in games recently on a new account, I am hearing similar stories to mine.
If nothing else, I think some way to prove that I will responsibly use my account/I have reformed my negative behavior should exist, and by doing this any summoner could "earn" access to their account back. Especially accounts that have a lot of money and time invested in them. Maybe I'm off my rocker and everyone will disagree with me, but thoughts would be appreciated either way.