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Can someone help me ?

XzetiX·2/23/2019, 1:57:21 PM·2 votes·3,320 views

Hello, I have a problem with my account. I got banned 6.1.2019 for toxic behavior, however i have never gotten any type of suspension issued towards my account. I find it unfair. They stated, that the first punishment is a 10 Game Chat Restriction, followed by a 25 Game Chat Restriction, a Two Week Suspension into a Permanent Suspension. When i asked they, why i have been banned permanently without any warning at all, they responded, that IFS (Instant Feedback System) had failed, because it didn't manage to process things properly. Instead of rightfully getting a Two Week Suspension after a toxic game, the system did not warn me, and issued me a permanent ban after the next game. Also the chat log pinned to my ban report contained evidence from one game only. It has already been a month and a half since this incident happened. What did you thing guys is this fair ?

17 Comments

Jo0o2/23/2019, 2:02:32 PM1 votes

I don't really follow what you were told in your support ticket, can you show us screenshots of that conversation?

XzetiX2/23/2019, 3:51:15 PM1 votes

Did you guys think it is great to get perma ban after no warning ?

ModPeriscope2/23/2019, 5:07:38 PM1 votes

That is a little unusual, as you should have some chance to reform from a 2-week ban. So you're saying you never had a 2-week ban?

They can jump to a permanent ban, but it is very rare when that happens.