Boards›Player Behavior

Disappointment in the Chat Filter

Paceboy·6/7/2019, 10:03:38 PM·2 votes·1,472 views

Now I understand that players get heated in games and say rude or disrespectful things to each other sometimes (just about every game). Normally its fine because its just a one liner and then everyone mutes and moves on. What I fail to understand is the how the system decides what is allowed and disallowed.

Some of my friends are incredibly toxic and have told another player to end their own lives - this is unacceptable - and rightfully got flagged and muted by the system immediately for it. However, these friends received the exact same duration of in-game mute as me when I told a player "this is why you are bronze". Furthermore, in a recent game a player on the opposing team called my friend a f*g. Normally I would imagine the system would flag that kind of language as unacceptable, but just in case our entire team reported that player for hate speech (because it is). It has been several days and there were no feedback reports that even suggest the possibility that this player was punished in any way. Now it is possible that we just didn't receive a feedback report even though the player was punished, but this would suggest to us that this kind of behavior is accepted by Riot Games.

As a side note, while you can't say the phrase "kill yourself", you can say things like "people like you are why I support abortion". While its understandable that the chat filter can't flag everything, I highly recommend that these kinds of phrases be looked at because they contain the same underlying meaning.

1 Comments

Hotarµ6/7/2019, 10:14:38 PM2 votes

However, these friends received the exact same duration of in-game mute as me when I told a player "this is why you are bronze".

Sounds like it was an error, then. Zero-tolerance language (such as racism, homophobia, inciting self harm, etc.) is met with an immediate 14-day ban, the second most serious punishment one can receive.

In that case you can file a support ticket, although I'm sure you might have reservations about doing that to a friend.

Personal note: I wouldn't have any problems doing that to someone. I don't support the idea that it's okay to do that. Racism, homophobia, and inciting self harm are unacceptable and it doesn't matter who you are to me, you don't get a pass on that.

It has been several days and there were no feedback reports that even suggest the possibility that this player was punished in any way. Now it is possible that we just didn't receive a feedback report even though the player was punished, but this would suggest to us that this kind of behavior is accepted by Riot Games.

There is no surefire way to detect if someone has been punished. The IFS message is inconsistent at best; it's best not to rely on that for validation of punishments being given.

That behavior definitely isn't accepted by Riot or the community.

As a side note, while you can't say the phrase "kill yourself", you can say things like "people like you are why I support abortion". While its understandable that the chat filter can't flag everything, I highly recommend that these kinds of phrases be looked at because they contain the same underlying meaning.

If someone uses a phrase that you think the system won't pick up or flag, file a support ticket.