No Riot, I don't understand your backwards logic
Acting like the world's largest baby sitter in a video game whose demographics are well above the age of 16 is a mistake. No other platform out there is as much of a frustrating experience to deal with behavioral issues as League of Legends. Harsh example: should someone go on a racist tirade on Xbox Live, he'll eventually get warned and suspended pretty quickly, but not those surrounding him. Why? Because those affected by this moron's ranting already had their game disrupted, and you can Expect people to lash back, thankfully only verbally. And those people whose experience got ruined will not get touched, because they are victims, and not the perpetrator. That is where you, at Riot Games, go wrong. You are willing to punish ANYONE who types anything other than "gg <3" or some fruity shit like that. And knowing people will get punished themselves for reporting another player since they said something back, all you end up with are fewer reports.
Chat restrictions. Because limiting someone to like 5 messages in a span of 10-15 minutes is totally going to reform players. Hell, I can't even fathom why you make it your business to try converting people's toxic personalities. You're not therapists or counselors; stop trying to act like such. Anyway, what makes you think this is a fair punishment? If anything, the restricted player will only feel more frustrated because 1) not everything can be communicated with pings: ultimates being down. low hp players, calling for someone to initiate, these are all things you need to thoroughly reach out to your team for. Ffs at least lift the cap a bit higher and allow "thanks" and similar keywords to pass by filter. I don't know, I'm trying to see your side of this as much as possible but it just doesn't make any sense. You constantly reiterate this being a team game yet this punishment hurts everyone else on the team as well; thanks!
Muting. First off, why even have an /allchat? Other than occasionally seeing a "glhf" or other small talk I could care less about, it's just an avenue for someone to bitch and whine about their teammates to the enemy team or call for a report. Second, once someone starts being toxic, the damage is already done. And the answer is never to mute the entire team because they may be typing out useful suggestions that can't be communicated via pings alone and you didn't hear shit.
Change in policy would be great:
- punish only the player who clearly initiated a toxic environment
- quickly move from warning to suspension to ban
I'll vent my frustrations out loud, but not into the chat, unless someone becomes aggressive with me first. But hey, I guess I'm the bad guy for defending my actions so I don't look like an idiot who doesn't know how to play the game in front of everyone else. That's like penalizing you after being assaulted for standing up for yourself. At the end of the day you only empower bullies and assholes who can confidently talk shit on a frequent basis and get away with it, while someone like myself, who only deals with this kind of shit like once every couple of months at best, gets slapped with a 20-something chat restriction, for what, my second offense in a year? Meanwhile the one who started this mess likely only got hit with a chat restriction himself, but apparently initiating toxic behavior and responding to it have equal weight. What a fucking joke. I may as well start some shit myself, since my punishment wouldn't be any worse than those who reply back :) Great learning experience, rito.