Player Bans and the New Player Experience (Thoughts)

Reaper Review··3 votes·604 views

I'm of the opinion that a 2-week ban doesn't actually do a whole lot. Many players will just use that time to play on smurfs and damage the game's new player experience more than it already is, since 2 weeks is a short amount of time to kill in the long run.

If they';re going to be doing that anyway, you may as well just make the 2-week ban longer so that they'll have a greater chance of burning themselves out. A month or so after my own ban and my previous feelings were past me, letting me feel like a new person.

Maybe combine a lengthened ban with a variation on the old level 20 challenge Extend the tier 3 punishment to a month ban, but if the user can provide proof of positive play/good sportsmanship on another account, the ban can be shortened. That way, you can tell people who actually DO care are working to reform, while the ones who just want to troll are locked out longer, and someone who just doesn't play during the ban still gets a month to cool off. (For the record, I myself would fall under that third group.)

Just my two cents, having seen what a month's time can do for someone who's been on a negative streak.

(Moved a post of mine from another thread to its own.)

Basically, what I got to thinking was that, for a player who actually DOES care about the game in any capacity, a month feels a lot longer than 2 weeks despite only actually being about twice as long (I learned this from experience). Giving such players a longer ban, but providing an out to it in the form of working to improve the new player experience seems like a win-win as far as I'm concerned.

To prevent people from just cheating it, though, you'd probably want to make it very easy to go to a permanent ban after this modified step 3. The idea being that if the reform actually worked, that person shouldn't cross that line. Kinda the same as it is now, but with the possibility of benefiting new players too. Make sense?

As for the potential 'downside' of keeping trolls down there longer, there isn't actually anything stopping them from doing that now, so I don't see it as actually being a downside.

This was only an idle thought of mine, so it's not really ironed out. That's why I wanted to discuss it instead of merely pitching it as a completed idea.

13 Comments

Erdrik1 votes

Honestly I think there just needs to be more obvious feedback about how long players are still skating on thin ice after a ban. From what I understand you don't go down a tier until 3 months of good behavior. So if you hit 25 day chat ban and don't want a 14 day full ban, you already need to be on good behavior for 3 months to avoid it.

Reaper Review1 votes

{quoted}

Honestly I think there just needs to be more obvious feedback about how long players are still skating on thin ice after a ban. From what I understand you don't go down a tier until 3 months of good behavior. So if you hit 25 day chat ban and don't want a 14 day full ban, you already need to be on good behavior for 3 months to avoid it.

That makes sense, since my 14-day and permanent bans were ~5 months apart, as I mentioned in another thread. (Of course, I might be forgetting some details. I do know I had a 14-day ban during most of the Bilgewater event, though.)

Riot did say they were working on a way of displaying reform, though (at least in regards to hextech crafting), so I guess we'll just have to see where they're going with that.

Kei1431 votes

the new reform system was implemented in Aug-2015. At that time riot clean wiped all punishments from all the accounts and allowed everyone to start fresh.

bilgewater event was way before the the reform system's implementation, so your ban during that time probably had no effect towards your permaban.

which means your permaban was either super toxic and jumped tiers or it wasn't a chat ban.

Reaper Review1 votes

{quoted}

the new reform system was implemented in Aug-2015. At that time riot clean wiped all punishments from all the accounts and allowed everyone to start fresh.

bilgewater event was way before the the reform system's implementation, so your ban during that time probably had no effect towards your permaban.

which means your permaban was either super toxic and jumped tiers or it wasn't a chat ban.

I forgot about them clearing out the punishments for the new system, so I guess either I did in fact skip the 2-week ban due to what I'd said (or I did have one and I don't recall it for some reason). That's a bit disheartening for me to think about, and makes me feel like I'm no better than the other players who post their angry ban threads here.

I digress, though. I do want to support this game, but I can't really justify throwing money at a second account (money can't replace time and memories, after all), so I'll just continue my work here helping out other players and thinking about the game at large.

disregardable1 votes

No thank you. Smurfing is too frustrating, 0/10 could not deal with it for 2 weeks let alone 4.

Reaper Review2 votes

{quoted}

No thank you. Smurfing is too frustrating, 0/10 could not deal with it for 2 weeks let alone 4.

Well, if you hate smurfing that much, the obvious solution would just be to not get banned in the first place.

With this idea of mine, it wouldn't have to even be 4 weeks if you did something productive during that time to help this game's new player experience, even if it IS only a drop in the bucket.

disregardable1 votes

Because new players that come into the game will know they hate smurfing before they do it. That logic.

It's great that you needed a month off, but I definitely didn't.

Reaper Review2 votes

{quoted}

Because new players that come into the game will know they hate smurfing before they do it. That logic.

If they start it and figure out that "hey, smurfing kinda sucks", then they can just be a good sport about it and help some new players out to get their ban ended sooner.

Also, you talk about a new player hating the punishment. If a new player actually gets to the third tier of punishment within such a short time, then frankly I do think they need the time to cool their heels. That's just me, though.

disregardable1 votes

Yes, it is just you. Nobody that just came off of a ban is in a position to help other players. It takes a very negative mindset to get a ban, and it takes a lot silent frustration and fear to get rid of that mindset.

Reaper Review2 votes

{quoted}

Yes, it is just you. Nobody that just came off of a ban is in a position to help other players. It takes a very negative mindset to get a ban, and it takes a lot silent frustration and fear to get rid of that mindset.

From what I understand, the 2-week ban doesn't even seem to do anything in most cases anyway. The way most threads here from banned players play out seems to support this. (Going by your story, you're an exception, and I do commend you for that.)

The point is that they can get out of their ban if they can get into the right mindset. Is it really that bad to give them more time to come to terms with themselves if they're not showing signs of it?

(On an unrelated note, debating my points isn't something I'm particularly good at doing. Just wanted to thank you for being civil and easy to talk to.)

disregardable1 votes

I think to decide if adding time would help, you'd need to address "what is the 2 week ban trying to accomplish, and is it succeeding at that?". I honestly can't answer that. I don't know if the two week ban usually accomplishes something. I know why it's 2 weeks long, but I don't know what the point of temporarily banning people is. They did decide to keep it in patch 5.18 and not ranked restrictions, so at bare minimum it's better than those.

Reaper Review2 votes

{quoted}

I think to decide if adding time would help, you'd need to address "what is 2 week ban trying to accomplish, and is it succeeding at that?". I honestly can't answer that. I don't know if the two week ban usually accomplishes something. I know why it's 2 weeks long, but I don't know what the point of temporarily banning people is. They did decide to keep it in patch 5.18 and not ranked restrictions, so at bare minimum it's better than those.

I would imagine that the 2 weeks are supposed to give someone who is presumably frustrated time to cool off and weigh their options, so to speak. The amount of time that would actually be sufficient for this varies from person to person, though, which is why I was brainstorming this. A longer punishment that can be shortened if the punished meets the intended goal sooner.

Having the conditions to shorten the ban involve showing good sportsmanship and a willingness to help others rather than just keeping to yourself or being unnecessarily toxic seems like it would fall in line with what Riot wants to do, and this game's new player experience can use all the help it can get.

Like I said, there's already nothing stopping people with ill intent from mucking up the NPE. Anything that could even potentially improve it should be a step in the right direction.

Reaper Review1 votes

I wish I knew who was downvoting the people who ask me questions. It happened in the last thread I made as well, and I don't see any reason for it when I'm grateful to have discussions.

The more I give my ideas thought, the more I think: I don't really want to be so conceited as to think I'm better than anyone else who's been banned in the past, but the more threads I see from other banned players, the better I'm starting to feel about myself overall, for at least trying to make a difference in a productive way. Is that a bad thing on my part?

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