Trolls always win.
My account was perma banned because I don't deal with trolls. If you're a person who actively talks in games, you'll be banned over time it's guaranteed. If you call someone an idiot, you'll get banned eventually. If you troll, you'll never be banned. The only difference is, you can mute someone if you don't like the way they talk. If someone is trolling you just have to accept the loss and waste up to an hour of your fucking day. How does riot not understand what the real problem is in this game? Literally no one is scared to troll in this game because there is no feature to stop it. The ONLY thing that's monitored is the chat. The games I was banned from are absolute proof riot doesn't look at your game, only the chat.
Game I got banned from I wasn't even toxic at all, though I did call my top laner a retard. He was a "diamond smurf" who demanded to go duo top. I said OK that's cool, whatever you want, I'll go 2v1 bot. Well him and his duo feed like 12 kills together in a matter of 15 minutes. I teleport top to help him but he doesn't follow up and he blows up raging at me. I call him a retard and move on. Blah blah blah, he rages more throughout the game, I respond to him. Doesn't matter, what does matter is he trolled, he stopped caring so he feeds because "it's a lost game anyways". I get perma banned and he does not. Not to mention the only other chance I had was getting reported for verbal abuse in a game where I carried and literally didn't even say anything in chat...
Riot, you have to actually review the games you ban people on in the future... It's absurd you just go off automated chat monitoring. This game relies on team mates more than any other game ever created, so people LOVE to troll because they know they can get a reaction out of people. Yet you don't care about that, you only care about the reaction, you could care less if people troll in competitive play. WHY?!