Can we remove the "Hate Speech" category?
The "Verbal Abuse" option serves the function adequately without the need to add a special sub-term, and it is enough to keep the more sensitive players content. The option reads as: Racism, sexism, homophobia, etc. The last part - the etc. - is quite vague, and sets a dangerous precedent when players are banned for hate speech even though they have never disparaged specific races or sexes, or possessed a fear of the same.
Since this is purely up to the choice of the corporation, I can only strongly suggest that they either entirely remove this arbitrary category or more succinctly clarify what it actually entails, though the former would be preferred. My argument is not only that it is covered under verbal abuse, but it further limits friendly interaction between players. Many words that are bannable under this category have been used by gamers for many years, and talking "sh*t", as it were, is a great gaming pastime as well as a mechanism by which players bond. And although the term implies that people who use these pejoratives are hateful, you will find the opposite to be true more often than not.
Just a thought. Discussion is encouraged. :)