Change the ban system
I suppose i am not the only one who thinks that how the ban system works is totally wrong and unfair in so many cases and doesn't punish the actual sources of toxicity or negativity most of the time,And punishments should never be the same on all actions...when someone says ''noob'' and someone says ''get cancer'' or ''kys'' there is a big difference between those words,yet they are both punished the same.And i have seen many players who got perma banned in such cases where they replied back to flaming..simply creating new accounts and trying to be as toxic as possible to ruin matches for others then reporting them after cuz those others reply back and then they get banned and the whole thing might continue as each player does this like if its a sort of revenge...and i don't think this solves anything..
I do understand that fighting toxicity with toxicity won't fix anything and riot suggests using mute and not typing anything...while this doesn't seem really bad but giving someone who said noob a perma ban is really too much of a reaction towards such a word...whenever someone gets reported the system just highlights words in his chat logs and bans him accordingly uncaring about anything else and the player is specially targeted if he had received a chat restriction or 2 weeks suspension before.
In general if the chat is always what causes troubles..so why not multiply the chat restriction punishments instead of banning accounts,right now it starts with 10 games chat restriction then 25 (honor drops to level 1 and gets locked) followed by 14 days(honor drops to level 0 and gets locked) then perma.
So i suggest a little change to the punishments,14 days and perma bans should only be applied to accounts related to:(illegal purchases,scripts or hacks,boosting,Intentional Feeding,extreme toxicity or racism and life threats)
While for all other cases related to chat ,The punishment should be related to chat as well...it should start as it is currently (10,25)but then increases each time...so the next will be 50 games chat restriction then 75...and if someone reaches this point there will be more punishments next: 10,25,50: honor drops to level 1 and honor rewards are locked (which currently applies in 10,25). 75,100: honor drops to level 0 and honor rewards are locked and player is unable to receive hex tech chests from obtaining S- or higher . 150,200: same as above but player isn't allowed to do missions(including daily win),which means he cant participate in any event till he reforms. 250,300: same as above but player doesn't receive champion capsules on level up and isn't allowed to play any ranked matches and loot is locked.
so i suppose if someone reaches this stage which is pretty small chance for him to insist on being negative in chat and so on..he would be playing for nothing...he gets no keys,chests,missions, not even BE of capsules and he cant play rankeds and he cant even talk in chat much cuz of the restriction..so he is pretty much unable to use most of the game features and i think anyone who reaches this stage or was warned about these punishments will actually reform or at-least think about what he types before typing it...this way no one loses his account and at the same time if he was a toxic person he wont be able to do such toxicity and will probably try to reform in order to unlock those features that's if he wants to play the game....Its just my opinion and just a suggestion.