My solution for toxic players. Riot please respond.
Alright before we get into how we can easily fix league of legends to put an end to toxicity, first let me ask all of you that read this and decide to comment to please try not to derail the conversation or post useless comments to the subject.Thanks. Second, let me start by telling you a bit about myself.
I am a toxic player. I can admit that. I am not proud of it. It is who I am unfortunately and despite what a good amount of people think, I can not just "dont press enter" when I am pissed off. For some of us that is just not how things work. I have been playing since July of 2015. I currently have had 2 accounts permanently banned, and I have about 8 accounts in total. Ranging from ranks bronze - plat. While playing league of legends there is a good chance you have encountered a toxic player like myself. Whether or not that person was toxic that game to you, a teammate, that person was on the enemy team being toxic to them, or they weren't toxic at all that game, We exist on the rift. I hope I speak for a majority of toxic players when I say that >>Our intentions are not to make the game an unpleasant experience for you or any others. We do not que games with the intention of being verbally abusive or toxic.<< and honestly I am sorry if I have done that for any of you. Wasn't sorry at the time of toxicity but after I am no longer angry I am not happy about what I said to someone. Try to understand that us toxic players are also humans.
Anyways lets get into the couple solutions I, and probably many others, have thought of that will help out non-toxic players, toxic players, and Riot. For each thought I will say the idea, expand upon it a bit, argue against a few things I have seen said against the idea, and point out a few perks I see about implementing the idea.
- There is an option to disable all chat, have an option to disable chat completely.
- In the pre game area of the client (and most definitely not in game settings) have a little checkbox that allows you to either disable your ability to talk in chat, or if riot sees better fit, disable the ability to see and talk in chat.*
- The top counter arguments I have heard about this idea are that "communication with your team is a key feature needed to win games" and "if you are toxic just /ignore all". To the first argument, I would like to point out that riot has enabled different types of pings (most of which we use anyways since you can't really type while in the heat of battle) that we can use to communicate with our team what our intended actions are, where we are going, who we are targeting, and what to be careful of. To both the first and 2nd, the mute option allows you to not see what your team is saying, but it does still allow you to type and does not prevent you from being toxic. I have tried dragging my chat off the screen and it helps, but hearing the little ping ping ping whenever someone types something always gets the best of my curiosity. Last argument I've seen is "if you want to verbally abuse someone, you will un-disable your chat and verbally abuse someone. Simple argument to that is don't have an in game option for that. No one will disable their chat after a game in hopes of quing against the same guy just to verbally abuse them. If they can't re-enable it during the game then they won't verbally abuse that person.
- I see this working out very strongly by allowing us toxic players that do not want to verbally abuse people to say "I know I'm toxic, but I'm going to make the conscious decision to disable myself from talking in chat so that no matter how angry I get, I can not verbally abuse someone in that game." Not only does that make the game better for you non-toxic players by having less toxic players on the rift with their chat enabled to flame and ruin the game experience for you, but it also helps us toxic players about having to worry about getting our accounts in trouble, and it helps riot because there will be less of us getting reported for verbal abuse and harassment which will give them more time to look into other reports that actually need to be dealt with such as people being afk, intentionally feeding, or exploiting/cheating. Not only does this work for toxic players, but it also allows non toxic players to make the decision to not ever have to encounter a verbally toxic player by disabling their chat as well so even if someone is being toxic they never have to see 1 word of it.
- Change the way the punishment system works.
- Currently Riot has a 4 tier set up for verbally toxic players. Multiple "chat bans", followed up by a 14 day, and then permanent ban. Tiers can be skipped depending on the severity of the chat that got them reports. The flaw I see with this system that others have also pointed out is that people have limited chat while on a chat restriction. Some toxic players decided to use these limited messages to be toxic which is where people found flaw in Riot's old permanent chat suspensions they would dish out. Instead of removing the limited chat they can receive and making it a complete chat ban, riot decided to allow it to escalate to a permanent ban of the account. What should be done instead is when someone gets a 10 game, 25 game, 50 game chat restriction (or however riot wants to lay it out before a permanent chat suspension) do not give them any chat at all. no 3 messages per game. not even 1 message per game. Make it a real chat ban, complete suspension of using chat at all. I am suggesting this ONLY for chat related offenses. Still have in place your punishments for afk, cheating, and intent feeding leading up to permanent closure of the account. *The counter arguments I have seen for this are that people will use their limited messages for being toxic, which I addressed as being fixable by not allowing any chat privileges during these suspensions. Only other argument I have heard for this is that without chat, toxic players will find new ways to be toxic such as intent feeding or going afk. Unfortunately this is something that can happen, will happen, and is happening at this very moment. There are a few players on the rift, (which i would like to say is a faaaaar smaller number than the number of verbally toxic players), that will do this to ruin the game experience for others. However I did say to leave the account suspensions for these types of people and eventually toxic players of this degree will be caught by the report system and riot and removed from the game. *This plan is more of a backup in case there are toxic players who can't make the decision to mute themselves before going into a game. With this system eventually all the toxic players who haven't disabled chat will have a permanent chat ban handed to their account from riot, and since they get to keep their account there will be no need for them to make a new account and start from scratch in the report system. With this and the first idea, eventually I would hope that 90+% of toxic players will not be able to verbally abuse people because they will either personally have chat disabled or riot will have made that decision for them. Now once all these people no longer talk in chat, the number of reports for verbal abuse and harassment will be way lower than they are today, leaving more time and resources to be used in dealing with afk, intent feeding, and cheating reports that I personally feel go overlooked just because they are outnumbered and then given less priority. Then the toxic players that intent feed and grief in order to be toxic will be found by the system much quicker and be removed from the game with the current behavior punishments riot currently has in place for such actions
If I can think of any other points to add to this or if anyone else brings up a solution or idea to further expand upon these changes I feel riot could easily and should make I will add it here. Thanks for taking the time to read this and I look forward to seeing some positive contributions from the rest of the community on this matter and hopefully some responses from riot on the issue.
TL;DR Sorry there is no short way to get all these points across.