Banning Accounts is losing Riot buisness
I have friends who are Diamond + players and they have been perma-banned for rediculous reasons (mostly because they play well and toxic groups of foreign players like to get in a 3-4 man premade and all report the same person). This is clearly wrong because these people have put a lot of effort and money into their account.
I wish Riot would see that their game is competetive and people will occassionally lose their temper, especially when the other players type "Rekt" or "GG Ezi" DELIBERATELY to enrage respectable players. This current system is losing you buisness Riot because a lot of high tier players feel they are not being protected from this abuse of the report system.
I am tired of Riot thinking that they are whiter, then white.