Boards›Player Behavior

The automated report system isn't effective

Ramen226·6/8/2017, 4:56:57 PM·2 votes·595 views

I made a post yesterday about a player that has 72 games of straight up running down lanes who hasn't been banned yet. Today I got a kindred on my team that after 10 minutes, would run in 3v1 and technically be fighting but he was really intentionally feeding. He would die with ult and pretend to not know what he was doing.

In the last post someone mentioned that the system might check how a player does on average and compare it to the games where he was reported. But this time it's different. I went to check the most recent offender's history and he has several games within the past 20 that are undeniably intentionally feeding. When you compare his overall stats to his team mates (gold income, kda, damage dealt/taken, etc) it is significantly worse than the 4th place person on his team.

I get that building a system to catch offenders must be difficult and I don't pretend to be a genius computer programmer. But why in gods green earth does it never catch these people. I have played 2244 games of league and in 4 of them my report triggered a response. That means that 0.17% of games I have played have been correctly handled. That's POINT 17%. Meaning a seventeenth of a one hundredth. And that's just games played. Number of other players i've played with could be calculated to be around .018%. That is an eighteenth of a tenth of a hundredth. I can't say exactly how many people i've played with that deserve a punishment but I'm fairly certain that it's more than that.

It takes too many reports to trigger a response, and in many cases the system just fails entirely. I don't even know what a solution to this problem is other than we should have both the automated system AND the tribunal. It is clear that automated system is lackluster when it comes to detecting player behavior (intentionally feeding, griefing, passive aggressiveness, stuff like that.)

If someone is willing to go out of their way to check reported players to see if they deserve a punishment just for the sake of making the community a better place then they should be given the power to do that. It's very confusing for me to know that people are willing to provide a service for free that riot doesn't want to take advantage of.

I really want to become competitive (not like pro but just to be good) with a game and league has to accessibility to do that. But it's hard to find motivation when it feels like riot is pandering to the largest amount of players it can to make a quick buck. They're selling the playability of the game to make a quick buck. And they aren't even cashing out in the short run because they're losing a lot of players because they hear stuff like this going on. League is notorious for its toxic community and as long as riot chooses not to do anything it will only remain as ANOTHER barrier to entry for newer players, a reason for people to quit everyday, and only makes the game that much less fun to play.

6 Comments

Deep Terror Nami6/8/2017, 5:07:25 PM2 votes

I know the system can't always detect the way someone is griefing, so if you see someone with 20 straight games if obvious inting I recommend you submit a Support Ticket.

The post-game reporting absolutely should always be your go-to option and be relied upon as much as possible (even if you ticket, report too), but do understand that the system is trying to not ban people that just suck at the game or are having a bad match, and it can be difficult or impossible to determine malicious intent even in a manual review sometimes.

We understand that many people think the Tribunal is the perfect way to handle this, but in reality the Tribunal was extremely slow due to the community growing so large, and people would often vote counter to how they should for fun and just to reap the rewards for voting. I personally believe there's merit in bringing it back for fringe cases, but last we heard there are no plans for this atm.

Kei1436/8/2017, 5:01:35 PM1 votes

cos the system only gives you a punishment notification if the game you reported the person in was the one that got them punished.

If they play another game, you'll never see that notification for that person.

The system just does a horrible job in letting you know that it is effective, Riot is aware of it as well. Now that the Honor system is done, hopefully we'll get a some system visibility like report cards ) soon.