Why can't Rito Disable chat for repeat toxic offenders

Because they can be banned permanently instead.

No one gives a shit how much money or time they spent. It's irrelevant. They don't deserve to play. And the amount they contribute to income is jackshit.

Don't like it? Then behave properly or don't play.

Think of it this way,

Why did a post-perma banned player rage in chat (assuming that's what they are banned for), even if they knew by then that it's something that could get them banned? Because they didn't have the self control to keep their anger out of the game.

If you ban chat from them, the self-control issue doesn't change. You just plugged one outlet for their rage. There are still plenty of ways to piss off teammates if you wanted to without using chat. And many of those ways are much harder to detect.

They tried it before.

It just led to toxic players venting their frustrations through other methods (i.e. intentionally feeding, trolling, ping spamming, etc).

Riot has millions of paying customers. However, toxic players ruin the experience for other customer and excising them from the community benefits far more people.

God knows that if someone with a gym membership went around insulting and harassing other patrons, they'd be kicked out and have their membership revoked.

Riot tried something similar to this in the form of permanent chat restrictions. Basically people would stack up tons and tons of CR's to the point where they could never really work it off. What Riot found is that allot of the people with very high amounts of chat restrictions would just turn to other forms of griefing instead, such as gameplay trolling, intentionally feeding, intentionally leaving/afking, etc.

That's one of the big reasons as to why they changed the punishment system to work on 4 levels being as followed:

10-game chat restriction. 25-game chat restriction. 2-week ban. Permanent ban.

Players who show consistent and actual reformation efforts can eventually drop down tiers one at a time.

You're right, this is a game that people play for fun, and having to deal with people who only want to rage and flame at others at the first sign of trouble is not fun. Yes there is a mute button but that's no excuse. Think of it this way: the more time one spends raging and flaming at someone the less time that they're spending actually playing the game itself. Kei143 made a post that talks a little about it and it goes as followed:

When Riot permabans someone, their philosophy is "the chances of this guy reforming isn't a whole lot, we'd rather not have him in the game". Thus in their eyes, they have already written off the toxic player as a paying client.

From a business standpoint, do they want to remove the toxic guy who has spent $500 but is causing a negative environment for 4-9 other players in every game? Those non-toxics are also spending $500 and probably will spend more, promote the game more when they are enjoying the game AND they won't cause a negative environment.

I personally think it is a fine argument to protect the ones that are paying money and aren't toxic rather than protecting the ones that may pay the same amount but are toxic.

So basically what you're saying is you want those same people who got perm banned for contributing a terrible experience to the game - to continue providing a terrible experience through other means ? I give no sympathy to those who spend money and give a bad experience. Riot didnt take the money away from them. Those players willingly gave up their money and wasted their time building up their accounts only to lose it by being a nuisance.

Perm banned players are basically enraged about their consequences for enraging other players. How ironic.

If those banned players want to continue making new accounts to only get banned again. Then so be it. They are just wasting their own time gaining nothing and making no progress when they can just go and play another game or get into another hobby. I just dont understand why those people are fighting to change something they already agreed to when signing up a new account - Terms of Service or in Riots case, Terms of Use. If people dont like what is on there, then they should simply dont bother playing.

Supposedly toxic people trolls more when their chat is restricted. Or, I believe, other players think he is trolling since they can't communicate and know his intentions. Anyway, you can mute yourself if that's the problem.

Dota puts people in low priority queue for feeding/disconnecting/trashtalking in game and it works a lot better. Punished players get teamed up with their own in low priority queue. No one gets banned, so people don't have to keep making new accounts like myself.

I've been banned twice in League, I'm still playing. Ban me again, I'll jut make a new account. There's nothing you can do.

I don't feed and I don't troll, but I do get into it with people. I've asked for chat restrictions and Riot has refused. A long chat restriction would make the game better for me and everyone else in it, while a ban ensures nothing changes.

muf speech freedom