Boards›Player Behavior

Improve the report system

S Trollinski·10/15/2017, 2:10:05 AM·4 votes·382 views

I feel like we really need to go back to the tribunal system, or something like it. I've had Riot employees tell me straight, that the current system is automatic, and only reviewed in certain cases.

What does this spell out? It means that people can be as toxic as they want, feed all day, admit to doing do, even afk half the game. But guess what, they didn't curse, or trigger keywords. The automatic system doesn't pick it up. Half the team reported that person, but they get no punishment. Meanwhile, you can get punished for saying more than 1-2 curse words in a game, and someone didn't like you and reported you, even if you weren't being mean or toxic about it.

I'm sure we all had games where we went, "F*** Pantheon," and right now, you can even be banned for saying such a thing. Same for example, if you defend yourself against someone being toxic and trolling, but you got angry and cursed once or twice. Even though they were intentionally feeding and ruining your game, you cursed, guess who get's punished. Overall, it's creating a very toxic community, where "trolls" can get away with anything, and the people they frustrate into cursing, get chat restricted, or banned.

Possible Solution: Weigh reports heavily early in the game, and "intentionally feeding/afking" has to be reviewed by a person, not a system. This would help curb that toxic behavior early on, when people are just starting, instead of forming and solidifying toxic behaviors and treating that as normal later on. As well as the "intentionally feeding" having to be reviewed by a person, will help get rid of that issue.

Thoughts anyone?

( P.S. Riot, when editing a post, all the ' and " turn into a bunch of letters/numbers. )

4 Comments

Drugoth10/15/2017, 2:45:47 AM2 votes

Did you know that the current automated system was trained on the results of the tribunal? Also, the tribunal was very slow, there was people getting banned for shit they didn't even remember doing 6 months ago.

Also, when did people forget the number 1 rule of the internet is to not feed trolls? Get mad at their behavior in game sure, but don't put yourself on the block as well, use your brain.

I agree that trolling/intentional feeding cases should be reviewed by humans via replay, but I'm not sure how much manpower that would require to handle the amount of report a coming in daily.

Imperial Pandaa10/15/2017, 2:46:28 AM2 votes

There are different aspects to the IFS. Gameplay toxicity: trolling and inting, are actually harder for the system to detect rather than verbal. The reason for it has to do with the fact the system has trouble learning from us. People report others for troll/int whenever they have a bad game. You can use the comment box at the end when you report to help point out the issue. As states, the verbal part is much simpler. You seem to have misconception here though. The system doesn't care if you cuss, unless it is directed at another. I can day "Fucking fuck me." and it will be fine, but "Fuck you, you fucker." would probably get me in trouble. The system has had an easier time learning what we believe to be improper comms. Once again, comment box for anything specific. Oh, and remember, Do NOT repeat what someone else says to you.

Afk/leaving is a different system, the LeaverBuster. Admittedly, I would like some tweaks here, but it works on a different system than the IFS.

Remember, Riot doesn't want to punish for one bad game (some exceptions) of feeding, doing something off meta, or d/c for internet/power/etc.

And the reason Tribunal was laid to rest, was because there were too many cases for everyone to keep up. Some punishments weren't given until months later. Even with your suggestion, enough people get reported that the same would happen again.