Is there still a zero tolerance policy for certain phrases?

FairyTaleHappy·Jun 16, 2019·14 votes·12,192 views

On two separate occasions I sent in a ticket to Riot Support to report players that both said "KYS" and some other phrases in the chat. My understanding is that "KYS" is a severe enough phrase to warrant an immediate 14 day ban. On one of the reports the offending player received a 14 day ban (which I know because I checked their account to see their match history) and the other player has not received anything more restrictive than a chat ban since the account is still playing. The screenshot is what I managed to grab in the pre game lobby before somebody dodged. TLDR: How does this behavior NOT warrant at least a 14 day ban? P.S. please disregard the frame, I am very new and don't have any color palettes.

47 Comments

General Esdeath Jun 17, 20196 votes

I've sent in tickets and people still aren't punished

Riot doesn't give a shit anymore

ostreetJun 17, 20193 votes

its pretty amazing the automated system will instantly ban someone for using this language, but Riots manual review process is so inconsistent. They must have gotten lazy and just rely on the automated system.

XJ99999999999999Jun 16, 20193 votes

thank you tyler1

ostreetJun 16, 20196 votes

Looks like the guy is a Draven main, so your cheeky comment is pretty accurate XD

GlaricionJun 17, 20193 votes

What even set the guy off, are people still rage quitting because someone wanted to play Yuumi?

FairyTaleHappyJun 17, 20192 votes

The best guess I have would be the Yuumi pick also. Nothing else happened in the lobby, but it was a smurf account so the guy most likely has a history of being ill mannered.

Nea104Jun 17, 20193 votes

Not sure about k--, but "ret----d" is now allowed. And also, calling your mum a "wh-re". No punishment whatsoever for the last 7 cases, in my experience.

Good job Riot, making this community better and better :D

The Anivia OTPJun 17, 20193 votes

Same for me , he didn't get banned

CrystalyskJun 17, 20193 votes

Here's an upvote because someone without any argument likes to defend toxic behaviour players.

Jerry SeinfeIdJun 17, 20192 votes

In na afaik yes. Idk if it gives you instant 2 weeks tho.

(which I know because I checked their account to see their match history)

Y'all need better things to do in your lives.

FairyTaleHappyJun 17, 20192 votes

Well league auto chess is coming out soon, which means no more league boards, only the chess boards.

C9 AphroliftJun 17, 20192 votes

[deleted]

CetriJun 17, 20191 votes

Oh boohoo, won't someone think about the poor suicide-baiters!

Vapor Wave VibesJun 17, 20191 votes

More likely to happen if you repeat the word in other games like you won't get banned if you say it 1 out of 1000.

FairyTaleHappyJun 17, 20192 votes

I thought there were certain trigger words that instantly escalated the punishment to at least 14, but I could be wrong or kys/r%%%%% aren't included in the trigger words.

PavLooJun 17, 20191 votes

Good thing you ss'd this. Do you still have the version without the censored name? If yes, report that to Riot Support, they'll get the job done.

FairyTaleHappyJun 17, 20193 votes

I did submit a ticket to Riot about this, and got a response from some rioter named the orphan. The orphan did a pretty bad job handling my ticket because threatening to int and troll with bot singed, telling somebody that they suck, calling them a r%%%%%, and telling them to kill themselves (irl if it wasn't already clear) isn't enough to get at least a 14 day ban in the orphan's eyes. I'm not sure the orphan is conducting this incident properly, and might decide to resubmit my ticket hoping I get a less lenient rioter to dole out a deserved punishment.

KanzlerJun 17, 20191 votes

Single tolerance. You get a freebie before getting punished.

ModPeriscopeJun 17, 20191 votes

{quoted}

Single tolerance. You get a freebie before getting punished.

Again, this implies that it's ok to say once in a game, when really, it is not. "Single tolerance" is more misleading than it is informative.

KanzlerJun 17, 20191 votes

I feel like that should be a pretty easy code change on Riot's part if they did indeed share your thoughts. I'm simply stating that Riot does actually think it's ok that you get a freebie.

I'll need to make a new account to test to see if you get a freebie once per game or once per account. I'm curious as to what the limit is.

ModPeriscopeJun 17, 20191 votes

Yes, when threats are detected, they are typically met with a 2-week suspension, thus why it's considered a zero tolerance phrase. I don't know about "r%%%%%" being zero tolerance, tbh.

FairyTaleHappyJun 17, 20191 votes

{quoted}

Yes, when threats are detected, they are typically met with a 2-week suspension, thus why it's considered a zero tolerance phrase. I don't know about "r%%%%%" being zero tolerance, tbh.

I'm not sure about r%%%%% but what about saying "kys irl" surely that would be considered a zero tolerance phrase or am I mistaken?

ModPeriscopeJun 18, 20191 votes

{quoted}

I'm not sure about r%%%%% but what about saying "kys irl" surely that would be considered a zero tolerance phrase or am I mistaken?

Yes. It definitely is.

ostreetJun 18, 20191 votes

If it definitely is then how did this player get away without at least a 14 day ban after a manual review of the incident from a rioter?

ModPeriscopeJun 18, 20191 votes

{quoted}

If it definitely is then how did this player get away without at least a 14 day ban after a manual review of the incident from a rioter?

I'm not sure, to be honest. That behavior is still unacceptable and should lead to a ban.

FairyTaleHappyJun 23, 20191 votes

{quoted}

I'm not sure, to be honest. That behavior is still unacceptable and should lead to a ban.

Kind of a bummer that you don't know why. Do you know how I could best contact Riot to inquire about this? That type of language under their guidelines should lead to at least a 14 day ban.

heartless angelJun 17, 20191 votes

are 'i hope your brother gets raped by 4 14-inch black dick while your mother has you watch this act' and 'kys stupid bushni**er' zero tolerance phrases, because neither of the people that said this to me (for no reason) have been banned, and when i made a ticket for me, all they ever reply is 'we can assure that people will get the punishment they deserve' while we re already a month later and they re still happily playing without any consequences. (or mby a chat-ban, but then i wonder why i get instantly get a 14-day-ban for saying neck yourself to someone who flamed me the whole game, while these two said it without any reason whatsoever.)

ModPeriscopeJun 18, 20191 votes

[{quoted}](name=heartless angel,realm=EUW,application-id=ZGEFLEUQ,discussion-id=TgPEqQHO,comment-id=000c0001,timestamp=2019-06-17T23:27:43.790+0000)

are 'i hope your brother gets raped by 4 14-inch black dick while your mother has you watch this act' and 'kys stupid bushni**er' zero tolerance phrases, because neither of the people that said this to me (for no reason) have been banned, and when i made a ticket for me, all they ever reply is 'we can assure that people will get the punishment they deserve' while we re already a month later and they re still happily playing without any consequences. (or mby a chat-ban, but then i wonder why i get instantly get a 14-day-ban for saying neck yourself to someone who flamed me the whole game, while these two said it without any reason whatsoever.)

Neck yourself is a threat and would likely get a 2 week suspension. That’s unfortunate that all was said to you, but that never gives you a free pass to be negative back.

heartless angelJun 18, 20191 votes

first of all, neck yourself is not a threat, its a suggestion. second, the rito supporters labeled it 'wishing someone harm' in my ticket, which is ofc also bs, but ok. anyway, i doubt that you have even read what i asked. since rito says 'wishing someone harm' is an instant 14-day-ban, then tell me why those two quotes i gave you got a pass? tell me, why arent those two banned while they said that without a reason, when i get banned for saying it to someone raging me. tell me, are those two phrases 'zero tolerance phrases'? honestly whats it with people and not even being able to read and answer questions, nowhere did i ask about myself or did i try to justify myself, all i ask is if those two phrases are zero tolerance phrases, and assuming they are, why do i get banned for 'defending' myself with a 'zero tolerance phrase' but those two dont get banned for 'assaulting' with a 'zero tolerance phrase'?

ModPeriscopeJun 18, 20191 votes

[{quoted}](name=heartless angel,realm=EUW,application-id=ZGEFLEUQ,discussion-id=TgPEqQHO,comment-id=000c000100000000,timestamp=2019-06-18T19:32:35.889+0000)

honestly whats it with people and not even being able to read and answer questions, nowhere did i ask about myself or did i try to justify myself,

2 reasons to this: my primary concern when I'm answering others regarding punishments is that they not repeat anything that could lead to another punishment, which is why I addressed that. The other reason being that when people come to the boards talking about their punishments, it's common that they bring up others' behavior in game, and often who started the problematic behavior to begin with. I never feel that it's a good idea to focus on any one else's behavior but one's own behavior.

I can't speak to why other players were not banned that you feel like should have been banned, even according to what I've said in this thread. Everyone is held accountable for their own actions. Do I think they should have been banned for saying someone should harm themselves and using slurs? Yes. But I don't know why they aren't banned; what I do know is that those things aren't ok to say in League, or anywhere for that matter.

Personally, I would put the matter behind you. People that act like that and think they can get away with that behavior are not long for this game.

heartless angelJun 19, 20191 votes

you should apply to become a riot supporter, because you fail in answering anything, just like they always do. just dodge the question entirely and focus it on what i did, while that was not at all the question. also, i didnt talk about 'who started it', i talked about intention, because thats what rules and punishments are based on, intention. just like in the real world, the rules, laws and punishments accordingly are based on intention, i dont see a single reason why riot wouldnt, yet i always see posts everywhere about ppl getting banned for absolutely nothing, or just because they said 'kys' once because they got flamed and tired of it, but people actually luring out fights, people that just say 'kys', use slurs, and whatever, just to harrass others (or as you call it, they 'start it'), are often left unpunished, even after tickets have been made for them.

the system is flawed and it is proven again and again, yet people like you who just continuously keep dodging all the evidence, all the question, just everything, keep supporting the system.

I wouldnt be mad about my punishment or anyone else's punishment for that matter if everyone would be punished in the same way, however that is proven to be not the case. the system is not consistent. when 1 gets instantly banned for apparently 'wishing someone harm', others who actually wish someone harm and do so with the intent to do this, are getting a pass.

ModPeriscopeJun 19, 20191 votes

[{quoted}](name=heartless angel,realm=EUW,application-id=ZGEFLEUQ,discussion-id=TgPEqQHO,comment-id=000c00010000000000000000,timestamp=2019-06-19T06:21:05.346+0000)

you should apply to become a riot supporter, because you fail in answering anything, just like they always do. just dodge the question entirely and focus it on what i did, while that was not at all the question. also, i didnt talk about 'who started it', i talked about intention, because thats what rules and punishments are based on, intention. just like in the real world, the rules, laws and punishments accordingly are based on intention, i dont see a single reason why riot wouldnt, yet i always see posts everywhere about ppl getting banned for absolutely nothing, or just because they said 'kys' once because they got flamed and tired of it, but people actually luring out fights, people that just say 'kys', use slurs, and whatever, just to harrass others (or as you call it, they 'start it'), are often left unpunished, even after tickets have been made for them.

the system is flawed and it is proven again and again, yet people like you who just continuously keep dodging all the evidence, all the question, just everything, keep supporting the system.

I wouldnt be mad about my punishment or anyone else's punishment for that matter if everyone would be punished in the same way, however that is proven to be not the case. the system is not consistent. when 1 gets instantly banned for apparently 'wishing someone harm', others who actually wish someone harm and do so with the intent to do this, are getting a pass.

What question did I not address?

heartless angelJun 20, 20191 votes

...just apply, you ll fit in perfectly.

ModPeriscopeJun 21, 20191 votes

[{quoted}](name=heartless angel,realm=EUW,application-id=ZGEFLEUQ,discussion-id=TgPEqQHO,comment-id=000c0001000000000000000000000000,timestamp=2019-06-20T23:14:46.599+0000)

...just apply, you ll fit in perfectly.

Gets onto me for not answering questions. Proceeds to not answer question. Best of luck to you on the rift.

ARequestOfDeathJun 17, 20191 votes

I'm still for the quarantine ban idea. Toxic players get matched with exclusively toxic players. Sure some may view it as "not a solution". But it gives them a label that can be used against them. A similar thing is the only thing that keeps the toxic part of 4chan out of the rest of the site along with the internet with /pol/

CharDeeMcDennizJun 17, 20191 votes

RIOT has stated that they are firmly against any kind of "prisoners island" type idea

TormentulaJun 19, 20191 votes

{quoted}

I'm still for the quarantine ban idea. Toxic players get matched with exclusively toxic players. Sure some may view it as "not a solution". But it gives them a label that can be used against them. A similar thing is the only thing that keeps the toxic part of 4chan out of the rest of the site along with the internet with /pol/

The same thing would happen to them as what happens to just flat out perma'd players;

They jump on alt. accounts and unleash their built up frustration there. Prison island would instead just look like account lost and found at that point, until either the accounts get freed or the population of prison island players sticking around are so low its just normal solo queue at that point.

If anything it might boost them since they can swap mentals and climb off of abusing other weak mental players instead of other competitive players.

ArthimetesArtoJun 17, 20191 votes

Yeah ive already had a ton of game where people were using hard racial slurs, constantly calling people autistic and r%%%%%ed, telling the enemy team in all chat where teammates are and to gank them, and even nonstop strings of racial slurs and hate speech phrases while int feeding.

I have probably reported about 50 people who have violated the "no tolerance" rules and of all of them i got a punishment popup once and i even friended a few of the worst offenders to see if they'd get banned and nope still playing daily, even played again with a few and not even chat restricted.

I got a chat restriction for arguing with my team without using any insults or anything, just a simple argument, you know the type. Team called me r%%%%%ed because i didnt group a single time or something then there was like a 5 min back and forth until i muted them. We still won the game, nobody on my team was trolling or anything that game, just a lil spat then we kept playing.

how is arguing with ur team without even insulting them while still participating in the game considered worse and is punished over the "no tolerance" rules of hate speech and racial slurs and int feeding?

Commissar NashorJun 18, 20191 votes

Because Riot's banning system is trash on most levels. Just received a 10 game chat ban for asking 4 times in about 2-3 minutes for a report on a pre-made bottom lane that inted half the game and started wishing death on my family the last 5 minutes of the game multiple times. The player that did that is still unbanned from what I can see while I got banned for asking people to report him.

The recent scandal with Nightblue3 only proves how messed up Riot is when it comes to bans.

CharDeeMcDennizJun 18, 20191 votes

[{quoted}](name=Commissar Nashor,realm=EUNE,application-id=ZGEFLEUQ,discussion-id=TgPEqQHO,comment-id=000f,timestamp=2019-06-18T13:02:13.481+0000)

Because Riot's banning system is trash on most levels. Just received a 10 game chat ban for asking 4 times in about 2-3 minutes for a report

100% unnecessary and would be considered toxic bc it only takes 1 report to trigger a review, if you want to discuss it, make your own thread

The recent scandal with Nightblue3 only proves how messed up Riot is when it comes to bans.

the only thing this "proves" is that you either dont know the entire story or are willfully remaining ignorant on it

Killer KittenJun 18, 20191 votes

Stop being a hypocrite and stop spamming as you say to others because that's the definition of a hypocrite!

VreivaiJun 19, 20191 votes

Maybe people kept pretending "kys" meant "keep yourself safe" so often that people started using it seriously in that way. I've never seen it, but my 28 year-old ass barely knows how young people might be talking.

Probably not the case, though.

TormentulaJun 19, 20191 votes

The biggest issue is riot's 'consistency' policy part of their player behavior system.

Basically, if that player does anything reportable, they absolutely will be punished, BUT before the punishment is issued, riot snoops around to see if they consistently behave like that, and basically say 'eh ok, we'll give him the pass as long as he doesn't do it again the literal next game and also get reported there.'

So the system kinda looks like this;

Say that this is that player in that screenshot:

Game 1: says nothing Game 2: (you are here and report him) Game 3: says nothing

Riot: probs just a bad day

Game 1: says nothing Game 2: toxic (reported) Game 3: toxic (nobody reports so riot assumes nothing happened and resets the consistency cycle)

Riot: looks good to me.

He would have to look like this on riot's end:

Game 1: toxic (reported) Game 2: toxic (reported) Game 3: says nothing

Riot: lets make ivern his only playable champion hehe