Almost everybody has been banned, or knows someone who has been banned.
This isn't even close to accurate - like insomniacjezz said, the percentage of players who've been permanently banned from League of Legends numbers at around 0.006% (give or take a decimal value.)
So with such a small portion of the community being banned, calling your opening statement hyperbole would be pretty generous.
League of Legends wouldn't still be afloat if after 8-some seasons they just banned out nearly everybody.
If you make a smurf, most other smurfs were banned for toxicity. Very quickly I realized, most of them weren't even toxic.
And can you prove that they weren't toxic? I've reviewed a good number of chatlogs here on the Player Behavior board, and upwards of 90% of the punishments were applied correctly, so if you've got evidence that they were innocent, I'd like to see it.
However, the first punishment shouldn't be perma ban.
And, again; another commenter has already addressed this. As DuskDaUmbreon said - the first punishment is virtually never a permanent ban.
The only times in which a permanent ban is the first resort is in cases of cheating, scripting, or botting. Elsewise, most players follow the basic or escalated punishment progressions, which go as follows:
- 10-Game Chat Restriction (starting point for Basic progression)
- 25-Game Chat Restriction
- 14-Day Ban (starting point for escalated progression, reserved for users of hate speech, encouragements of self-harm, and gameplay trolls, intentional feeders, & saboteurs)
- Permanent Ban.
It should be a suspension for maybe a month.
Month-long bans are too long to reliably hammer home the point of the punishment. The aforementioned punishment progression that Riot has in place is a good balance of brief but impactful punishments that, more often than not, actually send the point home.
It should also say what triggered it, and what game(s) it was in.
The IFS already presents 1-3 games of recent evidence for misbehavior, including links to Match History for Gameplay-related misbehavior.
If they do it again, they would get a longer punishment (kind of like leaven busters).
More longer punishments =/= better. As I mentioned before, a month is around the point where the efficacy of the punishment would fall off due to the unnecessary length.
In the replay thing (what you can use to clip) there should be a setting that would allow you to see the team chat. People can clip that then send it to riot for a possible un ban if it was just an error in the system because we all know no amount of code is perfect.
This, quite frankly, isn't going to be a thing. Players are responsible for their actions alone - it does not matter what other people say or do. They don't type for you, and they don't act for you, so their behavior does not matter when reviewing yours.
No amount of code is perfect, but the code would definitely be more flawed if it gave people passes on account of someone else saying something first or saying something worse.
Putting it bluntly: Context doesn't matter.
This would prevent people from being toxic, and keep people playing.
Adding context to the system wouldn't prevent people from being toxic, but it would keep people playing. Toxic players will point to just about anything to justify their misbehavior and net themselves a free pass, so it's wholly for the better that their behavior is reviewed in isolation.
Idk about you, but if I were perma banned because of a glitch or one bad game, I would quit league.
Thankfully, neither scenario will happen. 'Cause, as mentioned above, the first punishment (outside of instances of cheating, botting, etc.) will never be a permanent ban.
Also, previously banned players should be given the chance to prove themselves.
No. They've had 1-3~ chances to prove themselves, sometimes even more. Why give them more chances to squander? Why give them more opportunities to misbehave?
If they can't be bothered to play by the rules, Riot can't be bothered to have them playing at all.
Perma banning someone for one bad game is like giving someone the death penalty for robbing a car.
Can we cut the "Riot permabans for one bad game!" misconception? It's hyperbolic and it does nothing to create productive discussion. Riot doesn't ban for one bad game - it takes several games to reach a permanent ban - roughly a month's worth if through chat misbehavior, and shorter only in the cases of hate speech or gameplay-related offenses.
So, when you say "permabanned for one bad game", you're really saying "permabanned for a series of slip-ups culminating in one example of bad behavior capping off their League career".
It should be used rarely and only in extreme times.
It is used fairly rarely, given that, again; roughly 0.006% of the playerbase has been permanent banned. That number will still likely be a fairly large one in actual, whole numbers instead of a decimal, but it is hilariously small compared to the whole of the League playerbase.
If people don't want to be permanently banned, then they'd do well not to give Riot a reason to ban them. It's as simple as that - play by the rules, don't get punished.
Suspension should become a new way of punishment
A permanent ban is a form of suspension. It's a permanent account suspension. This closing statement doesn't exactly make much sense.