The Offense Principle
In the 1800s, philosopher John Stuart Mill put forth the "harm principle" which roughly states freedom of speech should only be limited (by the government) where speech incites people to commit crimes. For example, "Burn down his house!", "Beat them up!" In other words, speech should be limited when it incites people to do harm. In the 1980s, the philosopher Joel Feinberg put forth the "offense principle" which roughly states freedom of speech may be limited when is it "seriously offensive." Unfortunately, "seriously offensive" isn't something that everyone seems to agree about. Some people don't have a problem with people who say "abusive and hateful things" about cats, but they might feel differently if abusive and hateful things are said about a particular religion.
Some people believe they have the right to say "abusive and hateful things." Some people don't believe they have the right to say "abusive and hateful things." Some people think it's more accurate to say that people have the right not to listen to "abusive and hateful things."
Let's just explore a bit further. In soccer (football), Law 12 (Fouls and misconducts) instructs referees to red card players that use swear words. A red card commonly means permanent suspension from the game. Yet we see many player complain about their suspensions... and, of course, their account bans. According to this article in the Journal of Sports Science and Medicine June 1, 2011 (May I Curse a Referee? Swear Words and Consequences), "Approximately half of the referees would have responded to players saying swear words in a game by issuing a red card (55.7% red card, 25.2% yellow/blue card, 12.1% admonition, and 7.0% no reaction)." But in all of these cases a red card is called for according to Law 12. The effect was independent of the referee’s qualification and experience as a referee.
There are actual differences among people as to what they regard as offensive. Of the 113 referees, only 11 gave red cards in every case and only 2 of them stated that an offense of that nature must lead to a red card. Seven referees wrote that verbal abuse would lead to a red card, but chose not to issue a red card in all cases. Two referees added that verbal offenses do not influence them in any way.
I think it's interesting because some players don't care about verbally abusive chat at all and some players are offended at any instance of it and we get the common threads in Player Behavior where players banter back and forth about what they should or should not be allowed to say in chat... without consequences...
So we know that the "offense principle" isn't agreed on by 100% of the population. This is a fact. What is regarded as offensive is a matter of opinion. This is the basis of some arguments against permanent account bans for offensive chat.
Here is a list of suspensions in the National Football League. In what sports do people get banned for life on the basis of offensive comments?
Recently, Microsoft banned offensive language, declaring the power to take away all your video games for swearing. Whereas just two years ago, Instagram adopted a policy of 'let users decide'.
Now that we've taken this magical journey to understand the "offense principle," here's the next question I want to leave you with: Is the "offense principle" something that has undeniable appeal in the intermediate term but leaves grievances to fester and mistrust to grow?
Yesterday people are offended by swearing, today people are offended by Nunu bot lane, tomorrow people are offended by the entire player community. Say it isn't so.