Chat Restriction System: Anything Someone Doesn't Like Is Toxic
This has happened multiple times now. Arguing a point with anyone over any length of time beyond a simple comment is just a recipe for a chat restriction. It's not about harassing anyone. Even just responding to someone's argument about how I should jungle (asking me to spend time ganking for my Shen when he's facing a Garen) is rewarded with a chat restriction.
If I vehemently oppose their argument and provide evidence (without ever resorting to personal attacks), it gets punished anyway over a sufficient number of games. This system is just the worst ever. It is punishment through consensus and not via any rational standards. Someone doesn't like that you say their position is illogical and then you provide the reasons why that's not correct gameplay -> they get annoyed and call you an idiot/ask for reports -> you get chat restricted and perhaps they do too. This is way overblown and overbearing. I literally can't strongly disagree with someone on purely gameplay matters even in preseason games. It's way beyond just stopping verbal abuse. It is at the point where no argument is allowed of any sort because if people don't like you for it (very expected when you're disagreeing with your team and are in the minority), you're screwed.
There is no fairness in it and no oversight. There is no impartial third party and no standard of conduct. Anything people don't like gets punished. Even the logs provided are nearly useless because they deny context so nothing makes sense. They could easily provide annonymized context so that someone could actually understand what you're responding to. Listening to half the conversation just magnifies misinterpretations and of course someone externally is always looking for confirmation of toxicity too. I'm not claming lashing out is OK because they provoked you. The point is that you can't even undersand the conversation and context of what's being said without seeing both sides. It's about intelligibility. So many things can sound toxic without context even when there's absolutely nothing remotely toxic when the conversation is understood. Even a comma can totally change the meaning of some sentences, let alone actually not getting half or more of the conversation.
If this system evaluated GOOD journalists, it would probably punish most because they are willing to go against the grain and look for the truth even if it means disagreeing with powerful interests or society at large. The same would be true for so many types of people who have done nothing but good for society. It is literally punishing disagreement for the sake of it. It is no longer just punishing verbal abuse or harassment. It's like the saying “The nail that sticks out gets hammered down.” That's what it's designed to do now and it's a mockery of the good intentions originally behind this system.
Everyone agrees that harassment and verbal abuse should be reduced but now, merely the act of being a minority viewpoint in a conversation which you didn't even initiate is all it takes. I'd have to back down from my position and be inauthentic so my team doesn't report me or I'd have to refrain from using chat at all. Is that what Riot wants? Total disengagement? Everyone simply choosing to no longer voice any disagreement or criticism for threat that if enough people dislike you for it, you'll even get an official chat restriction slapped on top of it as a reward? This is how it is now.
If I strongly disagree about something, I'd either have to present my position in an extremely mild manner instead of saying for instance "ganking top is never correct here because we have zero kill pressure" or simply not communicate and mute their spam pings. These are the types of comments I get chat restricted for and I realize my top lane Shen isn't going to like to hear that but I am not allowed to present a strong opinion with evidence? I'm not running peace talks in the middle east. It's purely a gameplay comment and I think entirely correct with a weak early game jungler vs a full HP Garen.
As far as logs, I don't see it as helpful. I prefer to be anonymous when criticizing the system because this isn't about me. I don't need random people without even a clue as to what we're talking about in the game (no context of the game, no context of matchups, no context of what they're typing to me) to chime in with their confirmation bias and focus on that rather than the systemic issues highlighted. I am being 100% truthful. There was no personal attack and it was all gameplay related but typed with conviction, as the comment illustrated above. If I think a call is completely wrong, I will say it. If you don't believe me, go ahead and try it on one of your accounts. Actually say what you disagree with when someone tells you to do x, y, z as jungle. Provide your logic but don't hide behind sugar coating. If you think a gank makes no sense, type it. For example, "ganking for Ezreal-Janna vs Lucian-Braum makes no sense no matter how many times you ping. We have no CC to do anything." These are the types of comments that the system will punish with time because people are annoyed when you don't acknowledge their opinions as equally valid even if they're nonsensical. I don't care about being liked but I don't think my account should be punished just because people don't like me for being direct.