Boards›Player Behavior

In-Game Crashes Concern

D E S O L A·1/27/2019, 12:49:48 AM·2 votes·2,574 views

I'm a dedicated player to League,despite only playing since mid Season 7 wishing only to improve performance and honor-wise, despite having a rather small champ pool (Sion, Gangplank,Pyke,Urgot,TwistedFate being my top 5 champion mains). I only wish to be humble and do my best, despite on how my games go and who I'm paired with for the next game. However, recently in the past month, I've been experiencing numerous crashes as of late, mainly around 2-3 minutes in-game, and because of these crashes, I was thrown (from my own assumption) tons of AFK reports that wasn't my intentional doing. I never quit games and I only surrender if I know the game is unwinnable. But from the very start of laning phase, my game freezes permanently, and because I can't tab out of it to relog into League, it forces me to do a force-shut down of my PC. As of right now, I'm sitting at a 20 minute leavebuster because of this. My account at the moment may face being banned and I can't help but say that all these crashes are not my fault and these leaverbuster and reports against me is unjustified. I only wish to climb the Ranked ladder and improve my game knowledge and performance, but these incidents are beginning to discourage me from even playing this season. I sent a request for help from the Riot Support, but I have very low hopes that they'll respond.

Don't get me wrong, however. I love this game for the visual designs of the champions, gameplay, and champion lore and designs. It made me to be a very dedicated player to League. But I worry that my account will be faced with something unjustified ban because of these incidents. I don't know if I need to buy a new PC set-up for my games, or repair something in my computer. I've tried the Repair tool, and the CCleaner, but nothing is working. And getting a new PC and setup isn't easy at all, seeing how much I make in a week.

Please help. I don't really have a lot of options at the moment in mind.

-D E S O L A

7 Comments

ı Sona ı1/27/2019, 1:03:49 AM1 votes

Have you read what the crashes have been saying? Chances are they are the anti-hack crashers crashing you for something that has nothing to do with the game like it has been lately. Complain about it on Riot Support Twitter and send a ticket to Riot Support.

ı Sona ı1/27/2019, 2:04:57 AM1 votes

Indeed, that's an anti-hack crash if ever I saw one. You can't tab out, but can you see the tab selection list? If you can, tab to the next one. Then, when you tab you should be able to see the mini preview for the tabs like normal, assuming windows aero is working properly. This will allow you to see the crash message at least. Either way, the solution is to go into your msconfig, go to services, click the hide all Microsoft servces, then turn off anything nonessential. Start with everything, then turn em on 1-2 at a time between each game to see which one is doing it.

BazookaJoe13371/27/2019, 4:26:25 PM1 votes

I'm experiencing the same issue. It seems to happen mainly in arams for some reason but it happens every game. Usually around the 3-10 minute mark my game will freeze but I can still move my mouse around. I can't alt + tab out either so I have to either hard reset my PC or logout user and restart. I'm unable to even run task manager as it does not allow it. Any potential fix on this? I've tried everything from reinstalling, to updating drivers and running the league repair tool. Nothing is fixing it...