Got banned for intentional feeding for a game with 0/2 death
So I got banned for intentional feeding. The game link they provided in client aren't opening. So I thought I should contact customer service. It was a Gunny talking to me on chat. Here is our conversation. I'm here only to share my story, no intentions. And I don't regret ruining other people's games by going 0/2 or Gunny's day if I did.
AnniesStepmom I got banned for intentional feeding and the game listed is not even openable, I'm pretty sure I did not feed, can you review it.
Chat started
Player Support BotHey! We’re getting a ton of new chats right now. It may take upwards of 15 minutes to get to your chat, but if you sit tight we’ll help you out as soon as we can. If you’re not about that waiting in line lifestyle, you can always submit a ticket instead! Gunny joined the chat
Gunny Hey there, give me a moment to look into this
AnniesStepmom Thanks, take your time
Gunny I took a look into this ban and it looks like due to a hiccup of our systems, your account should have received a permanent ban for your previous offense. In this case, I can see that you were still intending to feed, and this particular ban was placed after a manual audit by our team.
Bans placed by those sort of investigations are not placed until a very thorough investigation has been performed, so I won't be lifting this ban.
AnniesStepmom so im not asking to lift this ban do i have the right to know how you determine if i intend to feed? because I did not intend to feed I dont know how you determined what I intended? looking at my score of the last game I wasn't even the most death on my team
Gunny We actually don't reveal our investigation processes in that matter, as it would help players avoid detection AnniesStepmom Why does it sound like you just ban people based off reports even if i didnt feed as long as they report me for feeding I feed
Gunny Because we ban people based off of reports. Our systems aren't triggered without players reporting other players. The number of reports doesn't matter though, it's ultimately your behavior that garnered this penalty.
AnniesStepmom Ok I know this is not gonna go anywhere, can you at least show me the link to the game that is related? because the link in client is not working all i get is 404 error
Gunny Looking into why that may be, give me a moment.
AnniesStepmom Thank you
Gunny Alright, here is the link to the game you were banned for: https://matchhistory.na.leagueoflegends.com/en/#match-details/NA1/2874723895/234846026?tab=overview
AnniesStepmom great example I know it is a secret of how you determine feeding, but do you personally think 0/2 is feeding? intentionally? And i actually rememebr this game from last night
Gunny What I personally think is that you had the intent to ruin these player's games based on the contents of our investigation. We won't be lifting it, and if you have no further questions that I haven't already answered, I'll have to move on from this chat.
AnniesStepmom I did not feed but I didn't do much either, because I was verbally abused by the leona player I did not report her because I don't report people you can check the chat log
Gunny I'm not condoning anyone's negative behavior, but you are ultimately the only one responsible for what you say and do in game. As you are the only one who can control what you are doing in game.
AnniesStepmom So when people abuse me in game I just mute them knowing they said mean things to me?
Gunny Yes
AnniesStepmom Is that how I should repond?
Gunny Yes, and report them for their negative behavior.
AnniesStepmom like in real life when someone call me racial slurs I just ignore them does that sound right to you? even knowing they are still saying those things
Gunny This isn't real life, it's a video game. You don't have a mute function in real life.
AnniesStepmom I just hold my ears so I cant hear it? How is it fair for me Like you said this is a video game
Gunny As we've given you what context we can considering this ban, and you don't appear to have any more questions about it, I'll have to leave this chat.
AnniesStepmom I do have more questions now you're making up my intent again How do you know I dont have more questions I know you just work for RIOT but don't you find this not fair Like you said this is just a video game, but why should I suffer from constant abuse from my team and why should I stay silent when verbally abused?
Gunny I know you are reading this and I know you face angry people everyday. But I want you to know that I really wish one day all the ignorance you had as a customer support will backfire your career, because if I were you, I will actually look into the case instead of saying company rule 1 2 3. You obviously don't care about anyone chatting with you. Your lack of passion for helping people will lead your career nowhere. I'm glad I'm not a customer service and I'm more glad I don't work for RIOT. Because this company only cares about making money, they ban people so they will create new account and spend more money on them. Makes sense. Shame on you and shame on riot. Do you have suspension for customer service system? If you do Ban me bitch! Because I'm intentionally feeding you with my poop! You deserve it, both you and the company you work for! Own it!