Toxicity and response

Hello everyone,

I'm writing my first post on this forum, because I have a suggestion that comes from something I noticed.

FIRST, what I noticed: some (maybe most? I'm not sure) toxic players who have been banned do not realize they are toxic. How many times have you received complaints about "how is what I said toxic? fu rito", or have had friends tell you "I've been banned x days but I didn't say anything"? I genuinely believe they don't understand WHY their behavior is toxic to other players.

This is where I wanted riot to intervene. Sure, when someone is reported for something and receive a little box with "your recent behavior blablabla", people know they have been reported. But... they don't know what would warrant a ban sometimes. Heck sometimes I don't either, maybe it was someone really mad at me or something I said.

What I suggest is divided in two complementary steps. The first step is for riot NOT to wait until that person is banned to consult their list of "offenses". Even better, at the end of each game, you could see what offenses you could have commited. I don't know how feasible this is. If it's hard to generate on the spot, maybe let it be accessible through match history. I think it's important for people to receive immediate feedback rather than let it accumulate long enough. Imagine finishing your game, winning or losing, and you have a button you can click that shows you parts of the chat that are... not very acceptable.

The second step that goes further if implemented would be... to explain why what a person says is considered toxic. Seriously some people have a hard time telling. They even think they're giving advice, or they're being constructive or they're helping their team win. If I say "please top stop feed or I report you", is that toxic? Is that helpful? Maybe I think that threatening my teammates will make them react. Maybe some people even respond positively to the added stress and pressure. But others don't. And a lot of people fail to see the big picture.

The example that made me write this post is even worse. Someone blames his top laner for picking fiora into volibear and tries to tell her that the pick was bad and they couldn't win and so on. Regardless of the pertinence of the pick, maybe the person saying all this only thinks "now that guy will know not to pick fiora into volibear, he seriously sucks and it's his fault we're losing". But that same person doesn't understand: -the game can be won -everyone has a role to play to carry even lost lanes -blaming someone for a "bad" pick during the game is useless since the players CANNOT MAKE ANY CHANGES.

This is where I would like riot to intervene again. When something like this is detected, players need to be reminded that sometimes words cannot bring anything positive. If I blame my teammate during the game about his pick, my words are useless because he can't change his champion, and I'm turning my game into a 4v6. If I blame my teammate for giving 4 kills to the enemy riven, then my words are useless because he can't take those 4 kills back from the riven. If I advise my teammate to let his tower go down because he can't survive anyway, then my words are useful because they might avoid him feeding more. I would like riot to tell people to think about the impact of their words and how the other person can react to them.

I'm having a hard time trying to give a concrete implementation for this, but if anyone has ideas, please share them in the name of making this game even better.

Thanks for those who read everything. Let me know what you think.

Next post, someday, will be about positive feedback instead of negative feedback