Boards›Player Behavior

The Instant Feedback System is failing to catch way too many trolls.

KingontheMt·8/8/2016, 11:01:55 PM·2 votes·822 views

Recently got my account suspended after playing One For All. We ended up getting Illaoi and this did not sit well with somebody that wanted to play Katarina. I told this person that Katarina is among the easiest champs in the game to play. Too easy to dominate with her kit. Too easy to be fun... This person couldn't handle being told this, so they got really toxic, and started trash-talking immediately, before Champ Select was even over. We enter the game, and they continue to whine about it. They get really toxic, start throwing around insults, and eventually start feeding nonstop. Then once the game is over, we report him/her, but clearly I got reported as well. Why? Because I called them for what they were acting like? An unreasonable child that refuses to hear reason, facts, or anything anybody else has to say? Sorry. If it's true, that's not my fault. Calling someone out for toxic behaviour does not make you toxic. It does not make you the asshole.

But now I find that my account has been suspended for two weeks? Cool... But what about all of these intentional feeders and general trolls? I cannot even begin to think of the number of toxic players I've come across in League, reported, and heard NOTHING back from the Instant Feedback System. But these trolls are EVERYWHERE. Anybody in Silver or Bronze can tell you that... I can't play a single game without one. NOT ONE GAME. Yet somehow, they're allowed to continue being this way. Why? Because the way this justice system is set up, it allows for trolls to talk crap all day, feed, and just waste everyone's time—not unlike the US Justice system. (Ha.) But as long as everybody else in the room is also toxic or finds that ridiculous behaviour acceptable, the troll in question does not get reported and the system misses these people entirely... They can throw "die %%%got" around as much as they'd like and NOTHING HAPPENS. That's absurd. I won't pretend I haven't argued with someone before, but I've never been so unreasonable as to not hear someone's side, provided they can provide some rationale and proof for their point. I've certainly never decided to go throwing slurs around and start feeding intentionally. But somehow these people still get to play while I get banned? That's a joke. The Instant Feedback System is a joke.

Get on it, Riot. Your system is pretty seriously flawed. It doesn't take a die-hard League player or even 10 games to notice that... You say that the League community only finds about "5% of offenders deserving of penalty", but that's a load of crap. Just because they MISS or IGNORE all the other trolls that skate by, doesn't mean only 5% of the community deserves that penalty. If this system worked, it'd be a FAR higher number. Simply put, there's a reason why League of Legends is consistently in the top spots for "Most Toxic Online Gaming Community".

P.S.

I checked what records they have that they considered "inflammatory"... And it's ridiculous... They're literally records of me calling out intentional feeders and people actually attempting to assist the enemy team by revealing our positions via all chat. Not cursing them out or calling them names, mind you. Just calling them out for acting like children. I'm not afraid to call them children either. How else do you describe somebody that throws a fit and acts out just because they didn't get their way in a team game where everybody's got an equal say?

That's what got me banned... I also love the subtly, yet incredibly condescending "I UNDERSTAND" button it gives you when penalized. I love that they made that button so unusually large.

54 Comments

obsesse8/8/2016, 11:17:13 PM2 votes

This is another example of the system I've been complaining about today. The reason you got banned is because Riot assumes that everyone is responible for their own behavior. No matter what anyone says or does if you respond in anyway that Riot considers toxic then you may suffer consequences for your actions.

Personally, I don't mind when trolls are called out. I can understand that Riot may be trying to protect new players (i.e. a new player does something that seems intentionally trolling, like an avoidable death or gank or stealing a buff from jungler, then people say oh it's a troll report them even though they are still just learning the game). However, I've been reported for asking players if they are 'new' and the only reason I asked is so that I could adjust my own play.

The system simply does not work. I can no longer trust Riot until they release detailed information about their ban system and other statistics that the community has asked for.

SmokedAlmonds8/8/2016, 11:18:00 PM2 votes

You will almost never know about punishments to other people. Those messages saying someone you reported got banned are not meant to pop up every time, they are just periodic reminders that reports work. Specifically trolling will almost never generate those messages because those cases are largely handled by manual review and not the instant feedback system(which is what generates the "person you reported got punished" message").

You simply won't know when other people get punished the overwhelming majority of the time, but that has no bearing on how often those people are punished.