From one chat ban to a 14 day day after 1 game? Riot please fix this

Vyle·1/21/2018, 5:13:16 AM·4 votes·808 views

Opened a ticket. Basically got irked once after a game and got a chat ban after never being toxic before, no bans, no warnings before this nothing.

Keep in mind I've had only this account since 2015.

Next day I got an addition 14 day ban and the chat logs are from the same previous ban that were mentioned prior?

Riot I really need to be unbanned because this is ridiculous.

3 years of no trouble and suddenly...what? Please help!

16 Comments

A Cynical Asian1/22/2018, 9:13:14 AM2 votes

Forget it dude.

This community is honestly the most overall self-loathing community I've ever seen.

On one end, we have toxic players in-game, with rampant passive-aggressiveness, teammate blaming, calling people trash, etc.

On the other end, we have people who treat formerly banned players with absolute contempt. Any effort to bring productive discussion to the table is met with a "lul ez don't be toxic you deserve to be banned lul".

The Instant Feedback system? Give me a break. Context is practically non-existent, and when a joke like "ur gay xd" can land you a 2-week ban and puts you precariously close to a permaban, you know the system has issues.

The problem with LoL is that the gameplay keeps me coming back, but the toxicity system is so trigger-happy that I feel like I'm walking on tightropes. I've never been a toxic player for the most part. I really messed up one game and dropped a few slurs. Sure, I'll take the ban. It seems like Rito assumes everyone's feelings are about as sensitive as a six-year-old's, given the 2-week ban I got, but it's my fault in the end. I bounce out of that ban, try to be relatively nice. Definitely no slurs, only the occasional bad word not directed to anyone but myself ("Goddammit" etc.). 95% percent of my chat is callouts, me apologizing for letting someone die, or sternly telling other teammates to stop being toxic in a mostly non-toxic manner ("you need to stop", "that's not cool", "chill tf out, she's trying her best", etc.). But my computer crashed this last game, and I did say some mean things post-game to one person (Person B) in post-game lobby. The person referred to in my comments (Person A) already left, and it was just me and person B. Granted, it was me ranting about person A being toxic to me in-game. And of course, no slurs were used. I was pretty irritated after my computer almost crashed because some stupid Dell Support Assistant program started HDD-intensive read operations and CPU-intensive scans during my game by itself with no prior warning. Ended up tweeting out a profanity-filled tweet to the Dell Twitter account after my game out of sheer irritation. But I digress. Some people are probably going to be toxic and condescendingly tell me "Oh you're probably deluded and have a toxic pattern of behavior that you're in denial of". But for those willing to take my claims at face value, my point is,

  • Why the hell is the Instant Feedback system so... inhuman, I guess I could put it? There's different degrees of wrongdoing. Granted, the system itself is already broken for being such a babysitter in my opinion (for example, CS and OW have huge playerbases as well, with much less filtering of in-game text chat, yet they have much better reputations in terms of being considered toxic communities; OW is certainly considered not the best, but for the most part, it seems LoL is considered the king of toxic communities). But you're really going to tell me someone angrily responding to a flamer is the same as a toxic teammate saying "kys you dumb <insert slur here> go uninstall you useless piece of <insert slur here>"? Rito, quite frankly, has taken a lazy solution to an epidemic of toxicity in the community. I'm not saying what I've done is good, and based on the small audience to which I ranted about a teammate in rather toxic language, I probably won't be banned again from this incident, unless the one guy on the other team who read my rant decided to report post-game for the luls. But it really, really fucking pisses me off when I've tried so hard to be an outstanding member of the community post-ban, but I'm still so precariously close to being banned permanently.

tl;dr Sorry dude, I feel the struggle. One game messes you up big-time. Don't bother talking about it to Rito though. Toxic members of the community will just smugly tell you "lul you deserve the ban just shut up and report next time", "lul you expect me to feel bad for you", etc. Rito is too lazy to come up with an actual solution to the problem that has precision. They've just swept up the rest of us who don't respond well to flaming along with the actual toxic people. Or have they?...

Ab0ut30Ninjas1/21/2018, 7:03:50 PM2 votes

na this new "season" the system has been giving out 2 week bans for just about everything now. and the dev's hasnt said anything about it. getting to a point where players will not speak to team at all . matter of fact people figured out how to erase the text box completely. and more people are using voice chats now. Bad system because money makes companies go def. but when that money stops flowing in, companies start to listen.

FLANERRY1/21/2018, 6:55:53 PM2 votes

i said piss off to a guy/gal that didn't do any thing in game... and i got a 14 days ban like the second that i went back for a new match with the bois...

#feelsbadman

Ab0ut30Ninjas1/21/2018, 7:18:32 PM2 votes

the system is so bad atm. I had a player build 6 doren shields and feed the entire game and the system STILL didnt pick it up lol

Butt Ρlug1/21/2018, 5:42:56 AM1 votes

So, this is the punishment tier for toxic behavior in chat :

https://i.imgur.com/ACZhFYu.png

So i don't know either you used extreme toxicity and so they decided to make you skip a punishment tier, or it's a mistake.

Can you post your chat logs here we can't really tell you if it's a mistake without those.

Pandemic Punch1/23/2018, 2:57:26 PM1 votes

I went 6 years. No warnings, no lines being crossed, no anything.... Just 14-day banned by a bot (few months back) while Riot Support defended two players in the same match who committed the same offense more than I did. They don't give a crap about you.

I know it might be hard but try to forget about League's existence for the next two weeks. Do something else, because they will do everything in their power to make sure that they are correct and you are wrong. Good luck.

Brezeljunge1/21/2018, 7:14:11 PM1 votes

words like: trash, dumb, report etc are trigger words for the automated system. Dont use them, find substitute words, or dont type at all....

TrulyBland1/22/2018, 9:58:49 AM1 votes

Let me see if I get this right: The same game resulted in two punishments? Definitely sounds like a bug, and definitely sounds like the kind of thing that the support will handle.

Even if it actually was a different game that you just managed to play before you got the chat restriction (that sort of thing sometimes happens due to the delay of the punishment) they should be willing to remove your ban, judging from previous threads on the forums.

Fegone1/23/2018, 2:40:23 PM1 votes

"so that isn't really fair if they both ganged up on me"

What are you, 12? Play like a grown up and take responsibility like one....