Boards›Player Behavior

Self Inflicted

Duro Thee Dawg·9/21/2019, 8:04:40 PM·2 votes·2,827 views

As a precursor, I know there will be forum trolls that say that his is actually sooooooo toxic, but I hope everyone could look past that so we can actually address this issue that Riot has created for itself. It's a very toxic game yes, primarily because people can abuse you verbally AND in game, THEN group report you after the game and that will generate an autoban which is then justified by Riot's behavior team. I can say with confidence that the ONLY thing holding this game back is the player behavior department. Posting this in hopes that we can collectively push to make this change.

14 Day Ban: [All]Duro Thee Dawg: ?? Duro Thee Dawg: why are you pushing my lane Duro Thee Dawg: push and freeze Duro Thee Dawg: nice Duro Thee Dawg: gg Duro Thee Dawg: report aa [All]Duro Thee Dawg: report aa [All]Duro Thee Dawg: legit always in my lane pushing then going back and not ganking Duro Thee Dawg: why Duro Thee Dawg: both of you Duro Thee Dawg: stay out of my lane Duro Thee Dawg: you are literally the only problem Duro Thee Dawg: literally 5v1 Duro Thee Dawg: yeah Duro Thee Dawg: so listen Duro Thee Dawg: monkey Duro Thee Dawg: stay out of my lane Duro Thee Dawg: stop farming it [All]Duro Thee Dawg: report aa please [All]Duro Thee Dawg: inting trolling feeding toxic [All]Duro Thee Dawg: legit everything [All]Duro Thee Dawg: the kid has been in my lane [All]Duro Thee Dawg: the entire game [All]Duro Thee Dawg: hasnt ganked once [All]Duro Thee Dawg: then wants to fight about it in chat [All]Duro Thee Dawg: now purposely not going in [All]Duro Thee Dawg: this is game [All]Duro Thee Dawg: just end [All]Duro Thee Dawg: ? [All]Duro Thee Dawg: aa? [All]Duro Thee Dawg: lmao how am i toxic [All]Duro Thee Dawg: stealing farm [All]Duro Thee Dawg: again [All]Duro Thee Dawg: no shit [All]Duro Thee Dawg: 2v4 isn't fun for either team [All]Duro Thee Dawg: farming [All]Duro Thee Dawg: my lane [All]Duro Thee Dawg: again [All]Duro Thee Dawg: still no gank [All]Duro Thee Dawg: farming my lane again [All]Duro Thee Dawg: still not gank [All]Duro Thee Dawg: again. [All]Duro Thee Dawg: ? [All]Duro Thee Dawg: you can't actually be blaming me for both your deaths [All]Duro Thee Dawg: neither one of you did any damage [All]Duro Thee Dawg: how can you expect me to fight 1v3

Response from Riot:

Hey there Duro Thee Dawg, I'm sorry to hear that you had a 2-week suspension put on your account. I know how frustrating it is when you are penalized but don't believe it was warranted. I definitely don't want you to feel singled out here! Any time a player breaks our behavioral guidelines and it is brought to our attention we penalize for it, which means we really are just holding you to the same standards as the rest of the community. But, I will go ahead and look into the other players involved for ya and will take action on their accounts based on my findings. Remember, that both initiating and retaliating with negative chat both break our behavioral guidelines. This means that negative behavior is unacceptable regardless of the circumstances or who started it. Really the best thing to do when players are frustrating you is to ignore them, mute them in order to focus on your own gameplay, and then report them after the game so the IFS looks into their behavior. When we engage in negativity with other players who are flaming and trolling us we just add negativity to our games and make the situations worse. Shifting the focus back to your penalty - I do see that you insulted other players, criticized them for their performance, argued with them, and taunted them. This behavior did add negativity to your game and your account was penalized to draw attention to that. I definitely get how much it sucks being suspended for non-extreme negativity in chat, and where normally this type of behavior would lead to a chat restriction, since you had a recent 25-game chat restriction before this the next step in penalty escalation is a 2-week suspension, and unfortunately I won't be able to lift it. If you would like to read up on behavioral escalation you can check out this link here I genuinely don't want you to be penalized further in the future! So I would like to give you a clear warning - a two week suspension is the last step in penalty escalation. Any further instances of negativity will result in a permanent suspension. The most important piece of advice I can give is to use chat sparingly only to strategize with your team and hyper-focus on communicating with your team through pings. This way if you are tempted to use negative chat, you alleviate the possibility of a permanent suspension. However, like I mentioned before, we are investigating the other players involved for you, so if you have any info for me that you think I may find helpful for my investigation please feel free to send it my way. I understand this isn't the outcome that you wanted, and where we won't be able to lift your suspension prematurely, it is set to lift on Mon Sep 16, 2019 - 5:46PM Pacific Time. If you have any new questions for me or would like help with a different issue please let me know! RedEdge Riot Games Player Support "We will prevail on the fields of justice!"

This is wrong and the real problem is that they feel no guilt for the system being abused. I'm sure you could join a game right now where atleast one player is much more toxic, and they will not be banned unless the system is abused by toxic players themselves. Riot just needs to stop banning people until they figure out an accurate way that doesn't involve terrible judgement of employees that go to work "and do their job" like any other disgruntled person in the world.

To avoid confusion: Yes I was banned from 1 game and this is the entire chat log. I'm not hiding anything. I did not edit the chat. This is 100% the reason I was banned.

17 Comments

Imperial Pandaa9/21/2019, 8:09:10 PM7 votes

This is the log from the support ticket then? Does it match the one given when you try to log in?

I don't think it is being abused. You could have muted them, but instead chose to react back. Their actions don't justify your actions in game.

KFCeytron9/21/2019, 9:49:22 PM5 votes

[{quoted}](name=Duro Thee Dawg,realm=NA,application-id=ZGEFLEUQ,discussion-id=OU6Hu39Y,comment-id=,timestamp=2019-09-21T20:04:40.204+0000)

As a precursor, I know there will be forum trolls that say that his is actually sooooooo toxic

Oh, anyone who disagrees with you is a troll. Cool. That's a good start.

[{quoted}](name=Duro Thee Dawg,realm=NA,application-id=ZGEFLEUQ,discussion-id=OU6Hu39Y,comment-id=,timestamp=2019-09-21T20:04:40.204+0000)

this issue that Riot has created for itself.

No. This issue that you created for yourself. Take some responsibility for your actions.

[{quoted}](name=Duro Thee Dawg,realm=NA,application-id=ZGEFLEUQ,discussion-id=OU6Hu39Y,comment-id=,timestamp=2019-09-21T20:04:40.204+0000)

It's a very toxic game yes, primarily because people can abuse you verbally AND in game

So mute and report them. Don't say you're going to do that or ask others to do the same; it doesn't help. Just mute, focus on the game, and submit a report afterward.

[{quoted}](name=Duro Thee Dawg,realm=NA,application-id=ZGEFLEUQ,discussion-id=OU6Hu39Y,comment-id=,timestamp=2019-09-21T20:04:40.204+0000)

THEN group report you after the game and that will generate an autoban

It is not possible to gang up on someone with multiple reports. From Riot's support knowledgebase:

It only takes one report for our systems to review a game.

[{quoted}](name=Duro Thee Dawg,realm=NA,application-id=ZGEFLEUQ,discussion-id=OU6Hu39Y,comment-id=,timestamp=2019-09-21T20:04:40.204+0000)

I can say with confidence that the ONLY thing holding this game back is the player behavior department. Posting this in hopes that we can collectively push to make this change.

Well, you could start by improving your own behavior.

[{quoted}](name=Duro Thee Dawg,realm=NA,application-id=ZGEFLEUQ,discussion-id=OU6Hu39Y,comment-id=,timestamp=2019-09-21T20:04:40.204+0000)

Duro Thee Dawg: report aa [All]Duro Thee Dawg: report aa

From Riot's support knowledgebase:

Do not threaten or repeatedly tell a player you will report them. Doing so can encourage players who are already negative to continue their behavior. Whether they know they are being reported or not has no bearing to whether the system will act on them. But most importantly, repeatedly threatening or arguing with a negative player can end up derailing the game for everyone else and then open yourself up to reports and possible disciplinary action as well. Avoid negative thoughts and useless chatting with poor performing teammates! Focus on victory by muting the offending player and then reporting them at the end of the game.

Do not ask other players in the match to report the offending player. It only takes one report for our systems to review a game. Additional reports will not do anything for the offending player; however as mentioned above, it could open yourself up to a report of your own; especially if you are derailing the match by constantly demanding reports of other players.

[{quoted}](name=Duro Thee Dawg,realm=NA,application-id=ZGEFLEUQ,discussion-id=OU6Hu39Y,comment-id=,timestamp=2019-09-21T20:04:40.204+0000)

[All]Duro Thee Dawg: legit always in my lane pushing then going back and not ganking Duro Thee Dawg: why Duro Thee Dawg: both of you Duro Thee Dawg: stay out of my lane Duro Thee Dawg: you are literally the only problem Duro Thee Dawg: literally 5v1 Duro Thee Dawg: yeah Duro Thee Dawg: so listen Duro Thee Dawg: monkey Duro Thee Dawg: stay out of my lane Duro Thee Dawg: stop farming it

Calling people names, insisting that they are the "problem," and just generally being unpleasant aren't going to improve your experience. If anything, it'll make people engage in those behaviors even more, either because they are trolls who have found a way to bother you or because they are ordinary players who weren't trying to bother you but have now learned that you're a toxic player whom they would like to see bothered.

[{quoted}](name=Duro Thee Dawg,realm=NA,application-id=ZGEFLEUQ,discussion-id=OU6Hu39Y,comment-id=,timestamp=2019-09-21T20:04:40.204+0000)

[All]Duro Thee Dawg: report aa please [All]Duro Thee Dawg: inting trolling feeding toxic [All]Duro Thee Dawg: legit everything [All]Duro Thee Dawg: the kid has been in my lane [All]Duro Thee Dawg: the entire game [All]Duro Thee Dawg: hasnt ganked once [All]Duro Thee Dawg: then wants to fight about it in chat [All]Duro Thee Dawg: now purposely not going in [All]Duro Thee Dawg: this is game

See above about calling for reports. You're also harassing people about their gameplay, which - even if they're trying their best - will usually make them play worse.

[{quoted}](name=Duro Thee Dawg,realm=NA,application-id=ZGEFLEUQ,discussion-id=OU6Hu39Y,comment-id=,timestamp=2019-09-21T20:04:40.204+0000)

[All]Duro Thee Dawg: just end

"Giving up" is literally in the report interface under "griefing." If you want to forfeit the game, use the /ff command. Whining about it in chat is not acceptable.

[{quoted}](name=Duro Thee Dawg,realm=NA,application-id=ZGEFLEUQ,discussion-id=OU6Hu39Y,comment-id=,timestamp=2019-09-21T20:04:40.204+0000)

[All]Duro Thee Dawg: lmao how am i toxic

By calling people names, bossing people around, calling for reports, calling attention to what you consider a teammate's poor play, and announcing that you've given up.

[{quoted}](name=Duro Thee Dawg,realm=NA,application-id=ZGEFLEUQ,discussion-id=OU6Hu39Y,comment-id=,timestamp=2019-09-21T20:04:40.204+0000)

[All]Duro Thee Dawg: stealing farm [All]Duro Thee Dawg: again

Did you have your name on that farm? By this point, that person is probably doing it to teach you a lesson about what happens when you scream and call people "monkeys."

[{quoted}](name=Duro Thee Dawg,realm=NA,application-id=ZGEFLEUQ,discussion-id=OU6Hu39Y,comment-id=,timestamp=2019-09-21T20:04:40.204+0000)

This is wrong and the real problem is that they feel no guilt for the system being abused.

What are they supposed to feel guilty about? They punished someone who broke the rules: you.

[{quoted}](name=Duro Thee Dawg,realm=NA,application-id=ZGEFLEUQ,discussion-id=OU6Hu39Y,comment-id=,timestamp=2019-09-21T20:04:40.204+0000)

I'm sure you could join a game right now where atleast one player is much more toxic, and they will not be banned

In a perfect and just world, everyone who deserved a punishment would get one. In reality, it is possible for some punishable behavior to go unpunished. First, punishments in LoL can only occur after a valid report. Second, punishments take into account the consistency and severity of the punished player's misbehavior: if two players in a match break the same rule in the same way, one who consistently misbehaves in this way might get a punishment while the other who almost never does so gets away without a punishment (this time). At the end of the day, though, all this does is explain how differences in player behavior over many games can produce different results for equivalent behavior within a single game. It doesn't excuse poor behavior. One person having a rare bad day doesn't give a consistently toxic player the right to join in. The only behavior that matters in your punishment is your own... and a good thing, too: how would you feel if you behaved yourself but got punished anyway just because all your teammates were spectacularly friendly, communicative, and positive?

From Riot's support knowledgebase:

We can not discuss other players’ actions with you but you can always report them at end of game and mute them when in game. There is no excuse for raging back or responding to people trying to get you to tilt. You are the only one responsible for your actions and your words which is what we are trying to address with these bans.

[{quoted}](name=Duro Thee Dawg,realm=NA,application-id=ZGEFLEUQ,discussion-id=OU6Hu39Y,comment-id=,timestamp=2019-09-21T20:04:40.204+0000)

unless the system is abused by toxic players themselves.

See above about a single report being just as effective as nine.

[{quoted}](name=Duro Thee Dawg,realm=NA,application-id=ZGEFLEUQ,discussion-id=OU6Hu39Y,comment-id=,timestamp=2019-09-21T20:04:40.204+0000)

Riot just needs to stop banning people until they figure out an accurate way that doesn't involve terrible judgement of employees that go to work "and do their job" like any other disgruntled person in the world.

Done and done! They did exactly this. The current system, called the Instant Feedback System, or IFS, is automated software that uses machine learning to determine what behavior should be punishable and when a player's behavior should be punished. It started with data from the Tribunal, and has been learning and adapting for years. It operates on the same basic principles as a spam filter: get a corpus of data (emails/chat logs), have humans categorize each item as acceptable or unacceptable, find patterns within each category, and then finally look for those patterns to automatically categorize new items without direct human evaluation. Each report is like clicking the "spam" button. When a new pattern starts to get lots of reports, the IFS recognizes it as a new form of toxicity. Rioters only get involved when an account is up for a permaban, or when a player contacts support.

GatekeeperTDS9/22/2019, 12:20:54 AM3 votes

As a precursor, I know there will be forum trolls that say that his is actually sooooooo toxic

As a precursor, I stopped here. This is the statement of someone who's already made up their mind, doesn't want discussion, and is already seeking validation. You're toxic.

Duro Thee Dawg9/22/2019, 6:53:49 AM1 votes

Riot MIA. So embarrassed at their counterparts. I don't think I'd respond either.